Film-Tech Forum ARCHIVE: DP2K32B SUBTITLE

This is topic DP2K32B SUBTITLE in forum Digital Cinema Forum at Film-Tech Forum ARCHIVE.

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Posted by Joao Pozza (Member # 9557) on 10-19-2016, 09:58 AM:

Hi everyone,im new in this forum,and i have an issue with dp2k32b.
Last night the light went out in the cinema what i work,and the subtitle dont appear in the screen after that,any1 have this issue too?thx

Posted by Dave Macaulay (Member # 813) on 10-19-2016, 11:39 AM:

Nope. Do you do subtitles in the projector or the server?

Posted by Joao Pozza (Member # 9557) on 10-19-2016, 11:52 AM:

The HDD Contain 4 files

EN_XX_OV-SUBSFREE
EN_XX_OV-AUROBOX
EN_QBP_BR
QBP_XX_bR

Posted by Dave Macaulay (Member # 813) on 10-19-2016, 01:23 PM:

I'm not sure which you want to play... but the only one with captions is "EN_QBP_BR" with English sound and Portuguese subtitles (and HI track).
Power outage should not affect subtitles.
So check whether your server or projector is generating the subtitles, generally both can but you pick which to use. What type of server are you using?

Posted by Monte L Fullmer (Member # 2797) on 10-19-2016, 02:43 PM:

Think you need a key to do subtitles.
check this out with the studios.

Posted by Leo Enticknap (Member # 534) on 10-21-2016, 04:53 PM:

I'm guessing that the language barrier could be making it difficult for Joao to describe the precise symptom, but if I understand him correctly, his DCP was playing correctly, with subtitles as desired, then something happened, and now the subtitles are gone. If so, that would rule out the wrong version of the DCP having been ingested, and/or not having a KDM for the correct version.

This projector is a DP2K, not a DP4K, so that would rule out the well known problem of subtitles in 2K DCPs not rendering in the right place on the screen with a 4K projector, because the wrong PCF file is in use.

Without a more detailed description of the event that appears to have caused the subtitles to stop working, I can't really make a sensible guess as to what could be going on here.

Posted by Lucas Iaccarino (Member # 8762) on 12-18-2016, 10:39 AM:

Which model of Server do you have?