This is topic Server Number Certificate Download Site in forum Digital Cinema Forum at Film-Tech Forum ARCHIVE.


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Posted by Rayjohn Tagayon (Member # 9659) on 12-29-2016, 07:05 PM:
 
Hi all! Can you help me find the website in which I can download server certificates for the following serial numbers?

QCPD-00505-21-09

I have tried it on the dolby/doremi certificate download site but they can't be found. I need these to generate KDM's for a movie we've booked on local cinemas here in the PH. We're having a hard time finding the certs for some cinemas because their serial numbers are in that format. We're kinda new to this business so any help would be appreciated.
 
Posted by Leo Enticknap (Member # 534) on 12-29-2016, 07:12 PM:
 
Are you sure that this is a serial number for a media block or IMB, and not for the chassis of the server? This serial number is not in a format I recognize for either Dolby or Doremi media blocks.

A Dolby cat862 serial (the media block built into the DSS line of servers) and a Doremi Dolphin board serial is six digits, e.g. 510635. A Dolby IMB (cat745) serial is in the format HXXXXXXX, e.g. H0003751. Here is a PDF that tells you where to find the media block serial number on Dolby and Doremi products.

Here is where you can download Dolby and Doremi media block and IMB certificates.
 
Posted by Rayjohn Tagayon (Member # 9659) on 12-29-2016, 07:39 PM:
 
The mall's database listed them as Datasat DC20 for make/model. That's why I can't find it on the dolby site for certificate download. I don't know where else I can download certificates for these types of serial numbers.
 
Posted by Leo Enticknap (Member # 534) on 12-29-2016, 07:58 PM:
 
Oh, so it's not a Dolby or Doremi media block. That would explain why you can't find the certs on Dolby's website!

The manual for the Datasat DC20 describes how to download the certs out of the unit itself (see page 11). I would suggest that you ask the theater that gave you this serial number to follow these instructions and then email you the cert (it should either be a single .PEM file, or a zip containing several of them).

The page for this model on Datasat's website states that support for it is now being handled by Qube. As an alternative, you could hunt around on their site and/or email their support address to see if they can send you the certs, but having the theater pull them from the actual media block that will be used to play the movie and send them to you sounds to me like a more reliable option.

I keep the .PEM for our Barco Alchemy ready to email anyone who asks for it, because that's not downloadable, either. It's less of an issue for our Dolbys, because people sending us encrypted DCPs can, and almost always do, pull the certs themselves. But if that's not an option for your media block and you regularly get DCPs from smaller distributors, it's always a good idea for theater operators to have the files ready to email to content providers as needed.
 
Posted by Rayjohn Tagayon (Member # 9659) on 12-29-2016, 11:47 PM:
 
Agreed with your last point.

Also thanks for the information you have provided.

Another question, do you have any experiences with serial numbers like these?

0000000F05D8
 
Posted by Leo Enticknap (Member # 534) on 12-30-2016, 12:29 AM:
 
Nope. But it looks like it could be a MAC address, minus the colons or dashes, to me.
 
Posted by Frank Cox (Member # 6258) on 12-30-2016, 01:05 AM:
 
A device with a mac address that starts with 00:00:00 is manufactured by Xerox.
 
Posted by Rayjohn Tagayon (Member # 9659) on 12-30-2016, 02:45 AM:
 
Database lists them as Christie IMB.

What do you guys think
 
Posted by Kristo Nalo (Member # 9748) on 12-30-2016, 06:22 AM:
 
Wanna try this one. Thanks for the info.
 
Posted by Carsten Kurz (Member # 5396) on 12-30-2016, 06:42 AM:
 
quote: Leo Enticknap
I keep the .PEM for our Barco Alchemy ready to email anyone who asks for it, because that's not downloadable, either.
Hi Leo,

you can download the Barco ICMP/Alchemy certificates from the unit itself with Communicator, or through a web-service from a Barco Server, based on the ICMP serial. Also, there should be a QR-code on your ICMPs faceplate which leads you to the certificate download link.

Other than that:

http://keysportal.deluxedigital.co.uk/Content/ServerSerialGuide.html

(This seems to suggest the above listed MAC-type serial is indeed the scheme for the Christie IMS)

http://www.digitalnikino.cz/system/files/Server_Serial_Number_Instructions.pdf

Wondering if Brad would copy these files into the manuals warehouse?

- Carsten
 
Posted by Nguyen Jack (Member # 7530) on 01-03-2017, 08:18 PM:
 
Rayjohn Tagayon: You still need get certificate Christie IMB ?
 
Posted by System Notices (Member # 2357) on 12-24-2018, 08:11 PM:
 

It has been 719 days since the last post.


 
Posted by Rayjohn Tagayon (Member # 9659) on 12-24-2018, 08:11 PM:
 
Hi,

I know this is an old post of mine but I'd like to update anyway.

The certs that start with QCPD in their serial numbers are from a brand called QUBE. They are still used in some cinemas, abroad, in the Philippines they have all been replaced by GDC.

Their FTP site is at ftp://certificates.qubecinema.com

For GDC, I e-mail a request to cert@gdc-tech.com

For Barco, I request a picture of the QR code on the server so I can download it myself (lol)

I still have problems with Christie because most projectionists don't know how to extract their certs from the server. If anyone has access, can you please post it here? (link)

Thanks!
 
Posted by Ioannis Syrogiannis (Member # 3235) on 12-25-2018, 02:14 PM:
 
What Christie says in the IMB-S2 changing bulletin is:

If the distributor requests the 12-digit hexadecimal eSN of the Christie IMB-S2, use one of these
methods to retrieve it:
• On the projector touch panel controller (TPC), tap Menu > Christie IMB-S2 > System > Status
. Tap System in the Category list. The serial number appears in the SM Serial Number (eSN) field.
• On older Christie IMB-S2s the 12-digit eSN is on the back of the Christie IMB-S2 faceplate.
• On newer Christie IMB-S2s the 12-digit eSN is on the front of the Christie IMB-S2 faceplate, or
on the communications panel faceplate of Solaria One and Solaria One+ projectors.
• Look for the eSN on the shipping carton. If the distributor requests the SM certificate that is necessary to generate the KDM:
1. Insert a USB flash drive in the USB port on the side of the projector.
2. Tap Menu > Christie IMB-S2 > System.
3. Tap General > Settings.
4. Tap Certificate.
5. Tap SM.
6. Tap Download.
The certificate is saved as SM.pem

It also states:
Current certificate information is available on the Christie FTP site (certificates.christiedigital.com). If your distributor cannot access the Christie FTP site, ask them to contact Christie technical support.

If I was you, I would sent an e-mail to tech-asia@christiedigital.com
 
Posted by Carsten Kurz (Member # 5396) on 12-25-2018, 05:26 PM:
 
The current test version of DCP-o-matic offers a certificate download option for christie certificates - however, you need to enter personal account information to access the Christie database. These are, however, circulating, and you may also apply for an account with Christie support.

- Carsten
 
Posted by Lars Goldschlager (Member # 8716) on 01-10-2019, 03:56 PM:
 
Adding a little reference in case it helps somebody in the future, this is what I have learned so far about serial numbers and certificates:

Pre-Doremi Dolby:

Has two formats: H####### for CAT 745 or 51#### 52#### 61#### 62#### for CAT 862. If you get a serial starting with D####### 50#### or 60#### the room wrongly sent you the media server serial not the media block's. This is common in Dolby that makes it easier to find the media server's serial than the media block's.

Certs can be directly downloaded from: http://www.dolbycustomer.com/cinema/Certificates

Doremi pre and post Dolby:
They are 6 decimal digits, normally starting with 2 or 3: 2##### or 3##### sometimes a MB will have an adendum of two digits at the end with a dash, for example: 2#####-01 if you get a serial with a D at the end, like this 2#####D do not use/put the D on the download. the IMB-2000 which seems to probably have been developed by Doremi but is now sold by Dolby still follows this numbering format.

Can be donwloaded from the same site: http://www.dolbycustomer.com/cinema/Certificates

GDC:
Their certificates start with A and then 5 decimal digits: A#####

You request them via email at cert@gdc-tech.com

Christie:
They're 12 hexadecimal characters (0-9 and A-f): xxxxxxxxxxxx

You need to contact Christie support to gain access to their ftp.

Qube:
I've not had experience with them, but more knowledgeable people here in this thread has already given the access info for them. There's an open ftp for accessing them.

Barco:
They use a 10 digit decimal serial: ########## seemingly their media blcoks are made by GDC but Barco manages the certificates. Each certificate can be found online at a specific url. This url is printed in a QR barcode sticker on the projector, ask the room to send you a photo by whatsapp and send the picture to a QR Barcode reader app to get the url. It's unique per projector not a central repository afaik.

Sony:
I've found out that the serial format for the XCT-M10 is 7 decimal digits #######

I'm still trying to find out what the right address to contact for requesting certificates is. Sorry.

Edited to add:

Nec:

Nec's media blocks are made by Doremi/Dolby. They follow the 6 digit decimal notation of Doremi, and their certificates can be equally downloaded at the Dolby page.
 




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