Film-Tech Forum ARCHIVE: IMS 2000 Barco installation issue

This is topic IMS 2000 Barco installation issue in forum Digital Cinema Forum at Film-Tech Forum ARCHIVE.

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Posted by Michal Matys (Member # 8614) on 09-21-2017, 10:20 AM:

Hi everyone,

I started installing new IMS 2000, first one I installed went with no issues, marriage succesfull immideatly.

I am having trouble with second one, I can not marry the board with projector whatsoever. I can connect to the IMS, to the projector without issues.

I tried the 1st IMS in this projector as well and it married without issues.

Anyone had marriage issues on IMS? What procedure you do before you marry? Do you change IPS or leave both on default?

Thank you

Michal

Posted by Steve Guttag (Member # 268) on 09-21-2017, 10:45 AM:

Since you say that you tried the other unit and it married without issue, I suspect that you have a bad IMS2000 rather than a projector issue at all. Contact your dealer (or Dolby) about getting it replaced as a DOA.

Posted by Marcel Birgelen (Member # 6801) on 09-21-2017, 05:40 PM:

Like Steve mentioned, you probably got a bad IMS. Then again, any error messages you're getting might be helpful.

Posted by Michal Matys (Member # 8614) on 09-22-2017, 12:54 AM:

Hi,

We figured it out. We had to add the projector in ims device manager, after that, certainity (or how is te auto detected projector called) appeared and after reboot we were able to do the marriage not problem.

Strange is that in manual it says it should be detected automaticly - as it was with the first unit.