This is topic Ultra Stereo UPC-28C in forum Digital Cinema Forum at Film-Tech Forum ARCHIVE.
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Posted by Richard May (Member # 2627) on 01-27-2018, 06:08 PM:
Now I know I'm not going crazy. Multiple times I have come in to find the emitter panel defaulted to the factory network settings. This has happened in 2 out of the 4 screens. I reset it, reboot it and it's fine for a day or 5. All other settings are always saved including auditorium data and server info....WTH???
Posted by Harold Hallikainen (Member # 5405) on 01-27-2018, 06:53 PM:
How old are these units? Very old units? Very old units would sometimes falsely detect the restore button being down on power up. You might also try loading the latest firmware available at http://ftp.uslinc.com/?dir=ftp/Products/IRC-28/Software/Firmware/beta . Use version 171024. If problems persist, contact QSC.
Thanks!
Harold
Posted by Richard May (Member # 2627) on 01-27-2018, 07:10 PM:
I have version 160419. We got the units this past October. I'll try the new firmware.
Thanks Harold.
I can't seem to get the file. How do I download it?
Posted by Harold Hallikainen (Member # 5405) on 01-27-2018, 07:53 PM:
You can normally right click on the link and select save as. Since this is a recent unit, it should not be suffering from false restore.
Harold
Posted by Richard May (Member # 2627) on 01-27-2018, 07:59 PM:
When I right click, I only get "save target as" and that's no good. It's strange that only the network settings go back and nothing else.
Posted by Harold Hallikainen (Member # 5405) on 01-27-2018, 09:11 PM:
Save target as SHOULD work. It is interesting that it is only the IP address, but the restore is SUPPOSED to let you find a lost unit.
Harold
Posted by Richard May (Member # 2627) on 01-27-2018, 09:50 PM:
Ah. I see. It only shows as a text document.
Posted by Harold Hallikainen (Member # 5405) on 01-27-2018, 10:01 PM:
Send me a pm with email and I will send you the update.
Thanks!
Harold
Posted by System Notices (Member # 2357) on 02-16-2019, 02:59 PM:
It has been 384 days since the last post.
Posted by Richard May (Member # 2627) on 02-16-2019, 02:59 PM:
Any new firmware for this?
Posted by Steve Guttag (Member # 268) on 02-16-2019, 05:02 PM:
The most current is 180222 (Feb22, 2018). In another thread I read that they are working on a revision due to a potential issue with long captions.
Posted by Harold Hallikainen (Member # 5405) on 02-16-2019, 05:43 PM:
The latest release is 180222 at http://ftp.uslinc.com/Products/IRC-28/Software/Firmware/ . I am working on another version, but it will take a while.
Harold
Posted by Richard May (Member # 2627) on 02-16-2019, 06:07 PM:
Great. Thanks Harold.
Posted by Richard May (Member # 2627) on 02-16-2019, 07:49 PM:
I'm having the same problem I did last year when I tried to upgrade the firmware. After I download it to my computer and select the file on the upgrade firmware page, it hangs up waiting for response.
Posted by Harold Hallikainen (Member # 5405) on 02-16-2019, 09:06 PM:
Old firmware had an option to reboot on lease terminate. Make sure that is set to no, otherwise the system reboots during the upload. I think that should resolve the issue. Let me know how it goes.
Thanks!
Harold
Posted by Richard May (Member # 2627) on 02-16-2019, 09:30 PM:
I'm upgrading from 171024. There is no option anywhere on the pages.
Posted by Harold Hallikainen (Member # 5405) on 02-17-2019, 08:26 AM:
OK, that's the only issue I'm aware of. It is normal for the IRC to time out at the end of the upload. The process goes like this:
1. Hex file uploaded, parsed line by line, written as binary image to external flash.
2. On receiving end of file record, application jumps to "CopyExtFlashToInternal()" in the boot section of internal flash. This causes the TCP connection to drop since the TCP code is no longer running.
3. CopyExtFlashToInternal() erases the application internal flash.
4. CopyExtFlashToInternal() copies the binary image in external flash to the application area of internal flash.
5. System is reset. Reset start execution in the boot flash where it checks the state of the restore button. If the restore button is not depressed, the application in internal application flash is executed.
So, at the end of the upload, I expect the browser to time out. If you then hit the back button (to get away from the upload page), then hit reload, you SHOULD see the new version running.
I generally use the Chrome browser. It nicely shows the percentage uploaded at the bottom of the screen.
If you continue to have issues, we could try a Team Viewer session so I can see what's going on.
Harold