Film-Tech Forum ARCHIVE: Current stable Christie Series 2 and IMB S2 software?

This is topic Current stable Christie Series 2 and IMB S2 software? in forum Digital Cinema Forum at Film-Tech Forum ARCHIVE.

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Posted by Andrew Thomas (Member # 7000) on 05-26-2018, 02:24 PM:

Can somebody be kind enough to send me these files for my CP 4220 and Solaria One?

Posted by Stephan Shelley (Member # 8587) on 05-26-2018, 07:19 PM:

4.8.1 is the most current. You should contact Christie tech support to get the files. Not sure what the current S2 software is but again tech support can help. They do not charge for them.

Posted by Andrew Thomas (Member # 7000) on 05-27-2018, 07:32 PM:

I’ve tried that route and gotten no response for 2 or 3 weeks now.

Posted by Dave Macaulay (Member # 813) on 05-27-2018, 10:07 PM:

Christie is unlikely to send software to you if you have no certification. Maybe they will, it's best to call the support number in Canada during business hours and talk to a support person - you may be able to convince them that you have the skills required. I only have an 800 number that probably won't work from overseas - 800-221-8025
Current projector package is 4.8.1(8), the S2-IMB server is 4.8.4.
There are things to look for, the software does have prerequisites ... basically you may need to install several projector versions one after the other if your system is not already on v4.x. Otherwise, big trouble.
The server software upgrade process is a bit buggy and sometimes the progress bar stalls short of 100% even though it has completed.
Basically it's best if someone certified and experienced does it.

Posted by Andrew Thomas (Member # 7000) on 05-28-2018, 12:28 PM:

Heh, they sent me the FTP link this morning. 4th email was the charm I guess!