Film-Tech Forum ARCHIVE: To much error

This is topic To much error in forum Digital Cinema Forum at Film-Tech Forum ARCHIVE.

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Posted by Abdi Gudeta (Member # 9968) on 09-19-2018, 11:13 AM:

I got to errors on my new Barco dp4k-32B. Help

Posted by Marcel Birgelen (Member # 6801) on 09-19-2018, 12:16 PM:

This looks like something lost the connection to the back-plane. If you're lucky, it's just a loose connection.

I would start with shutting down the projector and try to re-seat the interface cards in the card cage.

Posted by Monte L Fullmer (Member # 2797) on 09-19-2018, 03:00 PM:

When reseating, the security will be broken.

After full reseat the passcode will have to be entered using the Dallas Key.

Posted by Dave Macaulay (Member # 813) on 09-19-2018, 09:10 PM:

What do you mean by "new"? Is this what you got on first powerup or did it work for you previously?
This is a lot of communication errors and may show an ICP that hasn't been flashed to use the correct software modules for your light engine.
Possibly reseating the ICP, CCB, FCB, and ICMP may clear up most of it. I doubt if the sensors would come unplugges, they connect at the front behind the front cover and are usually very secure connector.

Posted by Ioannis Syrogiannis (Member # 3235) on 09-20-2018, 01:11 AM:

It seems that it comes with an Alchemy (ICMP), so is shouldn't have a separate ICP.
Such a replacement might be the reason behind such a software inconsistency.
Yet, the Dallas Key -> Reauthorizing will be needed either way.
The service door tamper is already indicated among the errors.

Too many errors, too little information... :-/

Posted by Dave Macaulay (Member # 813) on 09-20-2018, 02:29 PM:

Yeah not concentrating.
Most of the errors - the TI satellite stuff - comes up when an ICMP (or ICP) is first put in a projector. The firmware must be reinstalled (or updated): during that process the software modules needed for the light engine hardware are installed. Different light engine type, different modules. I believe that systems delivered by Barco have been set up and tested before shipping, but if you buy a projector from Bob and an ICMP from Alice... expect lots of these errors.
The sensor errors are odd, but I think both of those are on the light engine so possibly the software installation will solve them, maybe the 4K LE has different sensors and it's just expecting sensor data that doesn't exist with a 4K?
...Or mice have gotten into the backplane connection bay and eaten those wires.