This is topic Barco alchemy ICMP server or Dolby IMS3000? in forum Digital Cinema Forum at Film-Tech Forum ARCHIVE.


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Posted by Thomas Vlachogiannis (Member # 8487) on 02-06-2019, 02:14 PM:
 
Dear all in the following days I have to order one digital cinema server and one dolby cp750.
Probably if buying Dolby IMS3000 worths more, because combines both (digital cinema server, and audio processor)?
(I have already one barco alchemy ICMP in my second screen, and i plan to connect them both in case of buying second alchemy ICMP )
I don’t know the pros and the cons for each occasion. Could you please help me?

As I have already known, in case I purchase Dolby IMS3000 I need to connect them only with digital network amplifiers (with AES)?

Any economical idea for digital network amplifier?

I don’t know for sure, that for dolby IMS3000, there is a need for extra equipment in case someone needs to connect it with external source, like blueray-laptop-etc.?

Thanks
Thomas
 
Posted by Leo Enticknap (Member # 534) on 02-06-2019, 05:09 PM:
 
I take it that you're aware that a Barco Alchemy can only be used in a Barco projector? If the projector for which this IMS is to be used with isn't a Barco, the Alchemy isn't an option for you.

The IMS3000 is marketed as an IMS and an audio processor built into one unit, but its audio processing side has limitations. There are no analog outputs, only AES, so at the very least you'd need an external DAC between it and the power amps. Also, the only input sources it has besides DCP playback are live streaming via IP, HDMI and HD-SDI. It does have Atmos processing built in.

If you need to do alternative content but not Atmos, an IMS2000 (or its equivalent from another manufacturer) plus a full featured audio processor (e.g. CP750) might make more sense for you.

If I were in your shoes, I would not just be looking at the features of the machine itself. The purchase price, warranty arrangements (how long do you get when you buy it? Parts only, or parts and labor? How much to renew at the end of the initial term? If you choose not to renew, will they offer a one-time repair service, and/or sell parts to you directly?), the reputation of your local dealership, integration with your existing system (the fact that you already have an Alchemy could be significant) and factors like that are also worth considering.
 
Posted by Marin Zorica (Member # 1716) on 02-06-2019, 05:35 PM:
 
If you have Barco than going with ICMP and dolby processor is ok, specialy if you have another allready so you can share content between them etc, it will work best if two are same.....because ICMP for somewhat reason sometimes has issues with connecting some server or nas for content exchange over ftp......

As for IMS3000 audio part, there are quite available power amplifier with aes input, but in same range they are something like 30% more expencive because of that, mostly as by default all aes input capable amplifiers have dsp built it.....which can be pros if you driving speakers in bi or three amp. Also, if you want to play some non sync music or so, also count on A/D as IMS has aes in&out only........but you can use doremi AUD2A, sonifex D/A or something else.....

So you just to put some combinations on papier, and see which one is most economic,.....

If it would be my job, Barco projector, plus limited budget i would chose ICMP.
If i would have extra money for better amps with aes input, some external mixer with aes input for non sync to IMS, etc.....i would go with IMS to be more compact.
 
Posted by Steve Guttag (Member # 268) on 02-07-2019, 07:10 AM:
 
Note, the IMS3000 is Atmos capable but will only render to 7.1, if the content so allows (I'm not aware of any, but others will know better than I). With a license (same one as for the CP850), it can do full-Atmos.

It can output AES3 (16-channels) or AES67 (many channels, including Atmos). As for alternative content, it does have an HDMI 2.0 input, which can handle the image and audio, providing it is plain jane LPCM or Dolby audio (no DTS, which eliminates most Blu-rays).

Dolby does have their Multichannel amplifier which could make an IMS3000/MCA a easy solution...single Ethernet cable to the amp and you're done (with wiring the IMS to the amps).

Has your experience with the iCMP been less than good? I'm curious as to why you are considering something different since you have the ICMP already. Note, for content transfers, most servers can transfer media amongst themselves via FTP and the ICMP to ICMP or to IMS3000 should be no exception.

However, with the ICMP, one thing you get is that it behaves as part of the projector. So merely pressing a preset button can switch inputs to things like the HDMI, SDI or DCP without also having to switch the server.

The ICMP seems like it is still a work in progress with odd quirks and best operated via the web-server. It refuses to play DCPs unless the projector is already in a DCP preset (e.g. Scope or Flat) except for its own "special" black and you have to have a cue in there to make the projector switch inputs BEFORE it hits real DCP content. The IMS3000 doesn't have such a silly restriction...but if the IMS3000 is showing that "A Star is Born" on its Cinelister control screen (maybe it was what played last show), if you hit play, you have no idea of what show will play, you have to first switch to the Editor screen to see what is selected. The IMS3000 is also a web-interface.
 
Posted by Leo Enticknap (Member # 534) on 02-07-2019, 07:24 AM:
 
quote: Steve Guttag
As for alternative content, it does have an HDMI 2.0 input, which can handle the image and audio, providing it is plain jane LPCM or Dolby audio (no DTS, which eliminates most Blu-rays).
Many if not most DVD/BD players can be configured to convert everything to uncompressed LPCM and output that, and only that. One gotcha with doing this is that if the connection from the player to the processor is optical or co-axial, the bandwidth of these cables limits you to two channels; but HDMI can cope with eight channels of LPCM.

However, configuring the player is something you need to remember to do at the installation stage.

Off the top of my head, the only cinema audio audio processor I can think of that can decode both consumer Dolby and DTS (as is typically found on DVDs and BDs) is the AP20/25, unless there are any QSC options that can (I've never had cause to try). The CP750/850, some if not all USL models and the Trinnov can decode Dolby, but AFAIK, not DTS.
 
Posted by Steve Guttag (Member # 268) on 02-07-2019, 07:38 AM:
 
QSC's DCIO-H handles Dolby, DTS and, of course, LPCM. Dolby tops out at Dolby Digital Plus but DTS goes to DTS-HD.

The QSC/USL JSD60/100 can do Dolby and DTS
 
Posted by Leo Enticknap (Member # 534) on 02-07-2019, 07:58 AM:
 
The JSD-100 in our screening room's booth cannot do DTS (at least, not as output by optical from our Oppo). When the output is set to bitstream, it'll decode Dolby, but if DTS output is selected on a disc that has it, the result is silence.
 
Posted by Dave Macaulay (Member # 813) on 02-07-2019, 08:52 AM:
 
The Dolby CP850 adds Tru-HD decoding. But still no DTS (hardly a surprise), and it's not a cheap processor. Most if not all Blu-Ray discs have DTS as default digital audio plus 2 channel digital (usually with matrix encoding), Dolby Digital or Tru-HD and any other choices are options for the disc producer.
 
Posted by Harold Hallikainen (Member # 5405) on 02-07-2019, 09:03 AM:
 
As Steve points out, the JSD-60 can do Dolby and DTS decoding. The JSD-100 only does Dolby. We never got a DTS license for the JSD-100.

Harold
 
Posted by Steve Guttag (Member # 268) on 02-07-2019, 10:07 AM:
 
Using the same DI-84 board? I thought the idea of the DI-84 being used on the various JSD series was to avoid having to design and re-license everything. What a serious gaffe there.

I wonder what the CMS5000 decodes. It will be able to decode up to 64-channels of DTS-X and claims Dolby Digital Plus on "bitstream" but no mention of DTS for bitstream.

Honestly, if the processors choose to decode just one or the other, I don't have time to mess with them; I don't need caveats to what a customer can play or how a device has to be set up to magically work. We're in the movie business...people are going to play movies from consumer grade sources for the foreseeable future. You need to support both DTS and Dolby (I I didn't do it). The CP850 has a black eye from the combination of lack of analog multi-channel inputs as well as lack of DTS decoding. Datasat got it right by supporting both and QSC got it right on the DCIO-H. It would appear that on the JSD60 it was thought out but on the JSD100...the more deluxe one (though earlier), it never got the DTS software (same board)?
 
Posted by Carsten Kurz (Member # 5396) on 02-07-2019, 06:15 PM:
 
While I am all for Datasat, I understand it's not always possible to employ one.
So I think the DTS issue is best solved by a Bluray player that will decode all formats to discrete PCM multichannel. However, that only works through HDMI, which means, the processor also needs to offer an HDMI input for audio. So, back at Datasat (or QSC).
However, some IMS/IMB will decode multichannel PCM on their HDMI input and pass through to it's AES/EBU output. A couple of sites I work on use that scheme with their ICMPs.

I know a few older Bluray players that are actually able to transcode Dolby AC3 to dts and vice versa (S/P-DIF/TOSLINK). These could solve some issues, but, this doesn't work for the TrueHD/Masteraudio varieties. And it's a pretty rare feature as well.

- Carsten
 
Posted by Steve Guttag (Member # 268) on 02-07-2019, 07:58 PM:
 
The problem with the ICMP (and I'm sure other HDMI on the IMB/IMS is that DCPs put BSl and BSr on channels 11/12 and consumer puts them on 7//8). That gets you into channel mapping, which, sooner or later, gets you some dude talking out of the rear speakers.

I want the cinema people to treat HDMI for what it is...consumer and cater to it that way. Handle the channel assignments and level differences (cinema drops the surrounds by 3dB due to a legacy that no longer applies, while consumer does not) and deal with the DTS and Dolby decoding, even if it isn't the top-flight version of either...make it so it JUST WORKS.
 
Posted by Leo Enticknap (Member # 534) on 02-08-2019, 10:13 AM:
 
Which is why the choice of BD player (or other alternative content playout device, e.g. Direct TV box or whatever) is important in a system that has to play both DCI and alternative content reliably, and with as little technical knowledge as possible required from the end user.

Ideally, a player is needed that enables the installer to force the HDMI output to uncompressed LPCM, and prevent the operator from accidentally changing it back to a compressed, proprietary format, most likely by using the GUI menus on the disc itself. These vary: on some, if you select LPCM output in the setup, it will output LPCM until such time as you switch to a compressed format using a disc's menu. On others, it will stay on LPCM until the system setup is changed again.

One of the many reasons why Oppos were so popular with installers who had to integrate BD/DVD playback capability with a DCI setup is because the force to LPCM option for the HDMI audio output was a set-and-forget idiotproofing measure. On many cheaper consumer players, it isn't, and I've come across some on which this setting won't even survive a cold reboot of the player.
 
Posted by Steve Guttag (Member # 268) on 02-08-2019, 11:02 AM:
 
Choosing a BD player is a losing battle. They are going to be short lived, like all consumer pieces. So if you find one you like, next year it could be gone. It also doesn't address the channel location issue between consumer and cinema.

Put the responsibility where it belongs, on the cinema equipment and then you don't have to be as fussy on the consumer equipment end.
 
Posted by Leo Enticknap (Member # 534) on 02-08-2019, 11:42 AM:
 
I agree with you in principle, but in practice that means that either you have to use an external decoder or DAC, or that your choice of cinema audio processor is limited to the AP20/25 or Q-Sys with a DCIO-H, if it is desired that any widely used consumer compressed HDMI audio format should play through a cinema system without the end user ever needing to make any configuration changes, either to the player or the audio processor.

While the need to design and install audio systems that can handle both cinema and consumer digital audio formats, and be operated by an end user with only consumer level technical knowledge, is a niche market, it is a big enough one (for us, at any rate) that we need to worry about it.
 
Posted by Marcel Birgelen (Member # 6801) on 02-08-2019, 01:33 PM:
 
The Cambridge Audio CXUHD is essentially the same player as the UDP-203 and is, as of now, still officially not discontinued. It's much more expensive than the Oppo though, and lead-times can be horrendous.

It's no guarantee the device will be around tomorrow, obviously...

For us, the most fool-proof way of dealing with Blu-Ray has been ripping the content, putting it through DCP-o-Matic and play it as a DCP. It's actually a service you can charge for...

Obviously, this needs quite some preparation time and knowledge about the process. On the upside: The playback part is pretty much fool-proof.
 
Posted by Leo Enticknap (Member # 534) on 02-08-2019, 02:02 PM:
 
I agree completely and utterly that DCP-izing files, DVDs and BDs is the most end user-proof way to present them in a cinema. However, doing that requires an investment in hardware, software, and some technical knowledge. In some jurisdictions (including in the United States, where, per the DMCA, the act of defeating a copy protection system is a federal offense, even if you have the permission of the copyright owner to do so to their material), doing so is also illegal. OK, I have never even heard of one instance of that law actually being enforced in cases where no actual copyright violation took place, but it's still a consideration.

If it's a factory-pressed disc, DCP-o-Matic alone won't do it - you need ripping software that will deal with the copy protection on the source disc (which, due to legal considerations mentioned above, might not be that easy to get hold of), and the ability to create distribution media that a DCP server can ingest from.

An end user who does not want to get involved in all of this has the option of hiring a third party to make the DCP, and in the case of a theater that only wants to play a feature from an alternative content source, say, once or twice a year, that option is viable. But for venues that play lots of it, the cost and lead time considerations are nontrivial. In my last theater job we did lots of festivals and one-off shows from such sources. I wanted to DCP-ize as many of these as possible, for exactly the reasons you give; but on some occasions there wasn't the lead time and/or the money to pay for the staff hours to do the DCP-izing. So we had to play the shows from discs, files residing on Macbooks, etc. etc. For that reason, a need for reliable, end user-proof integration of alternative content and DCI playback will, IMHO, exist for the foreseeable future.
 
Posted by Steve Guttag (Member # 268) on 02-08-2019, 03:02 PM:
 
What are we talking about on the DCinema end? Dolby (who does Dolby...only) GDC, Barco and QSC (CMS5000). I don't know if Christie is still going with their IMB S3 or not, the IMB S2 just go discontinued. And even if the S3 is going forward, the HDMI 2.0 port will be in their accessory slot so do it there.

Just deal with whatever comes down the pipe in some fashion.

And yes, ripping to DCP is much preferred but Leo detailed all of the pitfalls there (time and legal ramifications).

As for cinema processors...we are starting to whittle that down quite a bit. Dolby (just does Dolby), QSC (can do everything on the JSD60, DPMxxx-H and QSYS), Datasat (can do everything).
 
Posted by Marcel Birgelen (Member # 6801) on 02-08-2019, 06:11 PM:
 
Yep, thanks to the DMCA, making a copy of a DVD or Blu-Ray is a federal crime. Even if I would put ROT13 "encryption" on a file as a way of copy protection and you would "hack" it, you could go to prison for it. (It actually happened...)

Well, thanks to your current president, here in Europe we're still allowed to make as many backup copies we want from the content we actually own. [Wink]

There are a few exemptions in the law though (if I remember correctly, they need to be reviewed and renewed every 10 years or so), if you're doing it for educational purposes, you can still legally rip it. Even for archival purposes, it should be legal. So, the easiest way for any cinema would be to either become a school or a film archive. [Razz]
 
Posted by Steve Guttag (Member # 268) on 02-09-2019, 03:13 PM:
 
I did forget to mention Trinnov's Ovation in the Cinema Processor department...they can decode Dolby (via paid license) but not DTS.
 
Posted by Carsten Kurz (Member # 5396) on 02-09-2019, 06:02 PM:
 
Again, the bitstream-to-LPCM only works if your processor can do HDMI (or your IMB/IMS feeds through HDMI audio to it's AES outputs). Most CPs with HDMI capability will decode at least one of the necessary formats anyway. There are so many installations with e.g. a CP750 where only TOSLINK/S/P-DIF is possible, thus no multichannel PCM.

Another benefit of converting with e.g. DCP-o-matic is that you can shift subtitles into the visible display area. On most DVDs or Blurays in flat or scope format, subtitles are shown within the letterbox bars, which are usually masked out on 'proper' cinema screens. There are some few players able to relocate subtitles into the visible image area, but all in all, its fiddly, and e.g. on the Panasonic we use, it's not a sticky setting. So it's useless for ordinary staff to try, they simply get lost.

It's hard to believe there was not enough market for OPPO...

I have a couple of features converted that we show regularly, and showing them in proper scope, with the subtitles, audio levels, etc. adjusted makes it much easier. Also we do not have to care for player or disc menu becoming visible before or after the movie, automation, etc being useless for DVD/Bluray showings, etc.
We also quite frequently have a need to show subtitles in the same language as the disc audio for schools. These DCPs are not available, but usually DVDs and Blurays offer this.

- Carsten
 
Posted by Steve Guttag (Member # 268) on 02-09-2019, 07:53 PM:
 
I strongly suspect that Oppo saw the Blu-ray sales trend and decided that as it was heading towards zero, and got out while they could sell their inventory to zero.

It isn't that there is NO market but it is a relatively small one and getting smaller. They were considered pricey by most still buying hardware though for what they did, they were an excellent value, in my opinion. Remember too, that market remains cut up quite a few ways so nobody is making a killing at it.
 
Posted by Peter Hall (Member # 695) on 02-10-2019, 06:47 AM:
 
Talking about audio only, if you are looking for 5.1 or 7.1 DCP only then any of the processors / IMBs on the market will give you pretty much the same result - Dolby CP750, 850, IMS3000 - Datasat Ap20/25, Trinnov (arguably better alignment ?) QSC or the USL JSD60 or 100.
But the growth in the industry seems to be in smaller, more flexible venues running alternative content and event screenings. Sadly the current processors from Dolby are a step down from past offerings, with the CP850 offering no 5.1 input (a real pain for mixed use venues) and the IMS3000 unwilling to talk to the "house" non-sync or mic. Datasat has 4 HDMIs, 2 LtRt inputs, mics and 5.1 audio and even the more basic JSD60 has half of these options. Well done Trinnov for listening to your customers and adding HDMI. In my book, you still cant go past a CP200, a pile of diodes and a soldering iron
For an average cinema these days you cant go past a factory IMB (Alchemys are great) and a JSD60, CP750, Datasat Ap25 or Trinnov (listed in rough price order) depending on budget and features you need.
 
Posted by Steve Guttag (Member # 268) on 02-10-2019, 12:00 PM:
 
The JSD60 remains a crippled piece in that it can't do 7.1 and HI/VI without external assistance. It also put the pro logic decoder on pair-4 instead of pair-1, also a colossal blunder, in my opinion.

I hadn't heard that Trinnov added HDMI decoding to the Ovation. I just checked their website and it would appear that DTS decoding is now an option, which is great news.

I'd say that Peter's list omits the QSC's QSYS system. If you believe QSC, the DCP line remains the most popular cinema processor in the world...it doesn't decode Dolby or DTS but can take 2-channel PCM on its S/PDIF input (Which is wired backwards...pin is to ground, case is to +...go figure.

Christie has dropped out of the IMB market on their S2 projectors so Barco is the only one of the DLPs that has their own solution. The ICMP has its ups and downs. At the moment, it is our most problematic server per-capita. The IMS2000, oddly enough, is our most stable (No IMS3000s, at the moment nor SR1000s but both are about to change on that).
 
Posted by Leo Enticknap (Member # 534) on 02-10-2019, 01:46 PM:
 
quote: Peter Hall
But the growth in the industry seems to be in smaller, more flexible venues running alternative content and event screenings.
Amen to that. With the exception of the chain 'plexes (and even some of those want one or two screens in each site "fully loaded"), most of the installs we do have to cope with both DCI and a number of alternative content options in a way that just works when the button is pressed, with minimal techie knowledge needed from the end user.

DVD/BD playback is now less of an issue, but various types of streaming receiver are now becoming more and more common. So far, I haven't come across one (Crapple TV, Broku, Dire Stick, etc.) that outputs DTS through its HDMI output, but I'm sure that one is out there somewhere, and Sod's law will dictate that we'll end up installing it hooked to a processor that can't decode it, and get a panic call or email when the customer finds him- or herself watching a silent movie.

From this thread, it seems that the only absolutely bullet- and idiotproof options for achieving this are the AP20/25 and Q-Sys. We're drifting more in the direction of Q-Sys, so much so that I'm currently working on our first in-house design for a totally Q-Sys 12-plex, in which it'll handle the audio, some of the automation, and the GUI for the end user. But if film capability is needed as well, the AP20/25 is an attractive option, because of the analog input card option, and the fact that its automation features enable you to set up a DA20, DTS and/or SDDS player to fault to SR and come back in again, without the need for a CP65/200/500/650 in the system as well.
 
Posted by Steve Guttag (Member # 268) on 02-10-2019, 03:42 PM:
 
Sooooo...on that QSYS-Plex...how many of those 12 are you willing to run on one CORE? Certainly the 510C can handle them all but are you willing to risk dumping all 12 at once (or even losing sound in all 12 for 15+ seconds with a redundant CORE)?
 
Posted by Leo Enticknap (Member # 534) on 02-10-2019, 10:09 PM:
 
The 10 basic screens are on one core, and the two "fully loaded" ones, plus all the non-auditorium stuff (bar, lobby, bathrooms, etc.) are on another. Both cores and the Q-LAN are redundant, with backups.

It wasn't my decision to do it that way (I was just tasked with doing the designs), but it's one I would defend. I take your point that all it would take is for two machines to go out and that would take ten screens with them. But if the primary and backup cores are powered on separate circuits and through UPSes, how likely, realistically, is that to happen? I know that the power supplies in early Q-Sys power amps can sometimes go bad, but I've never heard of any reports of that happening in a core or other Q-Sys component.

It's a bit like ETOPS: when twinjets started to fly the Atlantic and the Pacific in the 1980s, jokes about "engines turning or passengers swimming" did the rounds, and one airline even promoted its use of 747s and A340s with the slogan "4 engines 4 long haul." But the reality is that in three decades of ETOPS operation, there has never been an accident in which both engines failed for unrelated reasons, and only one double engine failure during an ETOPS flight over water (caused by a fuel leak and the plane consequently running out of gas). In short, ETOPS is so statistically safe that almost no passengers worry about it any more. I'm going to Hawaii on a 737 tomorrow for a planned maintenance trip, and the prospect doesn't worry me in the slightest.

By the same token, the redundancy arrangements in Q-Sys are almost certainly reliable enough that we don't need to worry about them. Furthermore, Q-Sys offers other reliability gains, for example, the ability to reroute the center channel to left and right (mixed in with the L and R signal) at the touch of a button if the power amp or a speaker driver for the center channel goes bad, thereby saving a show.

BTW, agreed entirely with your earlier comment that the IMS2000 has proven very reliable. They can be a bit finicky to set up, especially integrating it with a Screenvision player for preshow, but once they're up and running to the customer's satisfaction, we almost never receive any breakdown calls. My only worry is how long the cert battery is going to last, and whether we're going to start seeing lots of them needing to be re-certed because the batteries have gone flat, as has been the case with the GDC SX-3000. Again, I'm not too concerned, because Dolby offers a reasonably priced one-time repair service for users who choose not to extend their warranties.
 
Posted by Pete Naples (Member # 761) on 02-11-2019, 02:01 AM:
 
QSYS may be the most popular in the US, but not here in the UK. They have one dealer so unless the site happens to be a customer of that dealer, they won't use it.
 
Posted by Steve Guttag (Member # 268) on 02-11-2019, 02:06 AM:
 
In terms of failure theory, if you double the number of COREs, you've doubled your chances of a failure too...BUT you've cut the risk of all auditoriums in half.

I'm not so worried about two CORE failures at once but what if a CORE fails in a manner that the redundant core doesn't "see" the failure. How long would you go without sound on 10-screens until someone killed the primary CORE so the redundant core came on line? That is my fear.

If the primary CORE fails in a manner that the redundant core sees and takes over, you still have dumped sound on all 10-screens for at least 15-seconds until the redundant core is running the show and the amps/ I/O stuff are responding to the redundant core. 15-second is "forever" when something happens and a manager could be faced with an entire complex of readmits!

I'm working on a similar design for 10-screens and gave the customer the option of all screens on a pair of cores or to split it up with two sets of redundant cores or separate smaller cores for each screen (no redundancy but would keep a core on-site plus one could cut/paste one core's design into another core and get a single 110 to handle two 7.1 systems very easily.

The customer opted for splitting the complex in 2 and running 5-screens per core. Each with a redundant backup. Two QLANs so those are backed up too. I'm not too worried as I have not had issues with COREs crapping out, at all and having 4 on site pretty much ensures that nothing is going to go down easily!

It would be cool if QSC added the ability to put a USB-> Ethernet adapter on a CORE 110. With that one could use the CORE 110c for up to 8 screens with full redundancy (though 8 screens would be its absolute max, I'd probably restrict it to 6 or 7 screens. It would be VERY cost effective.

And yes, I've built speaker/amp bypasses into my designs for Center or Left/Right (and LC/RC in Atmos). There are a lot of benefits to QSYS, for sure and there is another post that shows just how cool some have made it.

QSYS isn't the most popular, but QSC's DCP line of processors, they claim, is the most installed cinema processor in the world (using the DCP100, 200, 300, combined, no doubt).
 
Posted by Marcel Birgelen (Member # 6801) on 02-11-2019, 03:00 AM:
 
After some years of experience with complex systems, I've come to the conclusion that "automatic failover" in redundant systems often simply doesn't work. It's surely not a bad idea to have redundancy, but don't expect it to be a hands-off thing.

It's often a budget decision obviously, but I do prefer "containerized" designs, where each "container" is in itself self-contained and not dependent on other systems for its core functionality. That's the way multi-screen cinemas have mostly operated for ages now, but stuff is starting to change.

Obviously, a fully "containerized design" is somewhat of an utopia, you still need to get your power from somewhere, for example. TMSes will still operate cross rooms and you want to generally be able to access some centralized resources.

But going into the example of the redundant QSys COREs. I haven't had a QSys CORE fail in full production yet, but it's just another piece of complex IT hardware, chances are, that when it fails, it fails in such a mode, that the other CORE will not notice or is unable to take over the functionality of the first core. Maybe the reason why the first core failed was a software bug, due to a specific configuration, so chances are, the second core also fails once it's deemed to take over the workload.

The failure might also be beyond the QSys COREs. What if the network fails? Sure, you should put in two "core switches" to make that part of the network redundant. But switches also run some complex software and their failure modes also aren't always graceful and this is something I've witnessed a lot already.

There are also other possible failure modes, like someone creating a loop in the network and you having a hard time to figure out where it went wrong, for example.

Some network failures are very hard to debug. Having no techs on site for a quick relief, a downtime of an hour is easily 10 shows lost in a 10-plex.

On the other hand, common failures can occur anywhere... Yesterday I watched Alita: Battle Angel in an almost empty room, because the ticket sales system (both on-line and on-site) went down for the better part of the day...
 
Posted by Carl Hetherington (Member # 7107) on 02-11-2019, 05:49 AM:
 
quote: Leo Enticknap
If it's a factory-pressed disc, DCP-o-Matic alone won't do it - you need ripping software that will deal with the copy protection on the source disc (which, due to legal considerations mentioned above, might not be that easy to get hold of), and the ability to create distribution media that a DCP server can ingest from.
For what it's worth, the creation of distribution media is on the roadmap for DCP-o-matic. Ripping of disks is definitely not [Smile]
 
Posted by Steve Guttag (Member # 268) on 02-11-2019, 06:36 AM:
 
Marcel,

Network redundancy is already part of QSYS (dual Network NICs and dual network switches. In fact, one can unplug any network switch and there will be zero transfer time as both are transmitting all of the time so if packets aren't getting to where they are supposed to on one network, they'll be there on the other.

So single point of failure is very minimized.
 
Posted by Marcel Birgelen (Member # 6801) on 02-11-2019, 08:18 AM:
 
Steve,

I know, but that's no guarantee for glory. In the end, both of your switches will be part of the same network.

The following is a real deal scenario, it didn't involve QSys, neither a cinema, but still brought the network down:

Customer had two "core switches", his core infrastructure, running some VMWare stuff was neatly hooked up to both. So, every server, two uplinks, auto-failover correctly configured. Even everything was on two separate power feeds, connected to two seperate UPSes. Stuff that did only have one PSU was connected to STS.

Yet, one day, one of his expensive Dell/Force10 core switches decides to crap out. The so-called TCAM in the switch went bonkers (seemingly a common issue with the model) and the switch starts to put on bogus broadcast messages all over the network.

The entire network went down, because of the junk messages that were sent around, most likely at 10GE speeds or more.

When you connected to either of the core switches, they didn't report anything out of the ordinary, since the management engine was decoupled from the forwarding engine on those switches and the management engine had no clue that there was something wrong with one of those two switches.

This same situation can happen in a redundant switch setup featuring two core switches. Even if you have all "access switches" hooked up to both core switches, there will be no automatic failover, since the network is filled up to its brim with bogus broadcast traffic.

Many of the client devices you plugged into the network, failed instantly with high loads, because of the enormous load of broadcast traffic.

So, where do you start debugging this? Your core switches seem to be fine, so you think some of your access switches is putting bogus info on the network. Maybe spanning tree failed on one of them? So you start to reboot them one by one.

Depending on how big your network is, this takes quite some time. Many of those switches aren't the fastest "booters" on the planet. But after you've rebooted all of them, you notice no improvement. The network is still crapping out.

At last you arrive at the core switches, which again, pretend to operate fine according to their management engine. Then you reboot the culprit and everything starts to recover... By then, you're easily more than an hour in.

This is one of the many failures I've experienced in otherwise "redundant networks". It's not easy to see if the network "lives" or if it's dead. It may be easy to detect if a port is up or not, but that's no guarantee there is also connectivity to the rest of the network.

A network loop, somebody plugging in something into your network now claiming to be the new STP root bridge or some stupid vendor bug can all cause your network to come crashing down, even if you've got two of everything.

Depending on the quality of the switches, the monitoring and your knowledge of the equipment and the situation, a decent network SNAFU can be more easily recognized, but it will still take some time to fix.
 
Posted by Carsten Kurz (Member # 5396) on 02-11-2019, 08:19 AM:
 
quote:
If the primary CORE fails in a manner that the redundant core sees and takes over, you still have dumped sound on all 10-screens for at least 15-seconds until the redundant core is running the show and the amps/ I/O stuff are responding to the redundant core. 15-second is "forever" when something happens and a manager could be faced with an entire complex of readmits!
I would put the non-redundant screens the farthest away from the ticket counter or the managers booth...

'No sound? - Are you sure?'

One could use an external feedback loop or similar brownout detection, but, in general I guess it is better to let QSC 'simply' improve their own droput detection and increase software stability until statistics show that the risc is small enough. Once we're in the ballpark of typical power outage occurrences, I'd say it's stable 'enough'.

Marcel - unreliable equipment is not a specific risc for cinemas only, and mission-critical IT infrastructure is employed by many businesses. That is part of a system layout decision. QSC offers a set of recommended switches for QSYS, and the more QSYS is used (not only in cinema), the more statistics you get on typical failure modes and crappy equipment choices. After all, a cheap switch or other gear can also take out an old-style cinema processor one or the other way.

- Carsten
 
Posted by Steve Guttag (Member # 268) on 02-11-2019, 09:13 AM:
 
Marcel,

Whereas the two QLANs are air-gapped islands and the switches are specifically configured for moving the audio between core and endpoints and whereas the QSYS system will flag any issue getting audio from here to there and whereas the number of "approved" switches are decreasing (QSC is now in the market of supplying an OEM). The odds of having such switch issues is on the order of having such issues on the projection network where if the network fails, so does the security between server/projector.

In short, I'm not too worried about losing two networks at once. I'm not saying it couldn't happen, I'm saying it is on the order of such a microscopic nature that I'm comfortable that won't be the issue.

Now, a CORE not noticing that the primary CORE has failed and therefore has to come on line, whereas I haven't had a CORE fail, I don't have the real-world experience to know how well that feature works. Sure, unplugging a CORE to simulate the problem will have the redundant core on line in 15-seconds or less but that isn't necessarily how it will fail (unless a UPS and transfer switch fail too!).

QSC is definitely confident in their system enough to say a single core to run a complex is safe. They already are running stadiums, airports and such things.
 
Posted by Marcel Birgelen (Member # 6801) on 02-11-2019, 09:16 AM:
 
quote: Carsten Kurz
Marcel - unreliable equipment is not a specific risc for cinemas only, and mission-critical IT infrastructure is employed by many businesses.
Since almost every business is nowadays an IT centered business, yes, it is.

But still, what are the chances of a network issue taking down your multiplex in the "old fashioned" way? Pretty slim, I'd say.

The worst that could happen is that you need to start the shows in every theater manually. If your automation is on the network, maybe you need to dim your lights manually and set your masking manually.

Do you have a bunch of CP650s dying because of network flooding? Well, disconnect them from the network and select the format and volume manually.

It might not be perfect, but beats refunding 10 rooms full of paying customers.

quote: Steve Guttag
Whereas the two QLANs are air-gapped islands and the switches are specifically configured for moving the audio between core and endpoints and whereas the QSYS system will flag any issue getting audio from here to there and whereas the number of "approved" switches are decreasing (QSC is now in the market of supplying an OEM). The odds of having such switch issues is on the order of having such issues on the projection network where if the network fails, so does the security between server/projector.
So, you keep a strict, let's say "pseudo-galvanic" separation between the "primary" and "secondary" Q-LAN?

What are you doing with clients that have just a single network connection?

quote: Steve Guttag
QSC is definitely confident in their system enough to say a single core to run a complex is safe. They already are running stadiums, airports and such things.
Besides those they put on a Dell server, I'm pretty confident it will be sufficiently stable, I'm more worried about the amount of crap around them. In many cases, those things aren't deployed on dedicated network infrastructure, but merely a separate VLAN on an existing network, if you're lucky.
 
Posted by Carsten Kurz (Member # 5396) on 02-11-2019, 09:43 AM:
 
quote: Marcel Birgelen
The worst that could happen is that you need to start the shows in every theater manually. If your automation is on the network, maybe you need to dim your lights manually and set your masking manually.

Do you have a bunch of CP650s dying because of network flooding? Well, disconnect them from the network and select the format and volume manually.

That would need more man power and time than to kick a single central QSYS up again.

Personally, I admire QSYS technology, but as a projectionist, I love dedicated devices to play with. QSYS sourcing a full complex moves cinema sound into a similar area as power distribution, HVAC, etc. I don't comply with that approach emotionally.

- Carsten
 
Posted by Marcel Birgelen (Member # 6801) on 02-11-2019, 09:50 AM:
 
Well, if it's the QSYS that's the culprit and if a simple reboot would do the trick, that is. In the worst case, you still need a tech on-site. The other stuff can be done by the manager and the guy that does it when the manager is not in.

I do get the idea of centralization and actually, we're driving it ourselves too. But centralization also comes with risk attached.

We're now centralizing audio. The next step will be consolidating storage to one big storage array... because it can be done...
 
Posted by Leo Enticknap (Member # 534) on 02-11-2019, 11:06 AM:
 
quote: Pete Naples
QSYS may be the most popular in the US, but not here in the UK. They have one dealer so unless the site happens to be a customer of that dealer, they won't use it.
I keep seeing stuff on Linkedin about how QSC has opened a shiny new European headquarters in Surrey (about 20 miles from where I was born, ironically!) and is running Q-Sys courses in Glasgow. From this I get the impression that Q-Sys might not have much market share in the UK now, but that QSC is focusing on it as a growth market.

However, these promotional pieces were mainly about conferencing solutions, corporate a/v and that sort of stuff, rather than cinema specifically.

It isn't in a huge number of cinemas here (as in, Southern California) as yet, but it is starting to gain significant traction.
 
Posted by Steve Guttag (Member # 268) on 02-11-2019, 11:33 AM:
 
quote: Marcel Birgelen
So, you keep a strict, let's say "pseudo-galvanic" separation between the "primary" and "secondary" Q-LAN?
Yes, of course. They are on different networks, there are no cables attaching to either QLAN-A or QLAN-B that are not audio devices on those QLANs.

Once one gets into multi-theatres on one CORE, you move into the 510C and larger so you get a third NIC for automation. Every QSYS device is a dual-NIC device (look at the new CMS-5000 server, dual QLANs).

And Carsten, I'm with you on keeping theatres as much of islands as possible.

One can certainly go all CORE 110c and merely stream between cores for those pieces of audio that need to move about. It does complicate things some in terms of unifying controls.

From a cost standpoint, it is more expensive to do it that way but you buy constraining problems to one screen.

With one core running many/all screens, you save money on buying excessive processing as one CORE can handle a lot of channels moving about. You get the sound quality/processing of a full DSP system but reduce your per-screen cost down to a DCIO (less than a cinema processor) and some form of user interface, which can be a WEB-GUI (starting in the next release...current release is pre-beta web-uci) or a fancy touchpanel. Even without the WEB-UCI QSC has a free PC program called UCI-Viewer so the manger can open up and control any theatre from their office computer.
 
Posted by Pete Naples (Member # 761) on 02-11-2019, 04:59 PM:
 
I've never seen a DCP processor outside of a trade show booth.
 
Posted by Marcel Birgelen (Member # 6801) on 02-11-2019, 05:24 PM:
 
quote: Steve Guttag
Yes, of course. They are on different networks, there are no cables attaching to either QLAN-A or QLAN-B that are not audio devices on those QLANs.
If you can maintain that kind of isolation, and the failover checking of QSC is actually any good (I haven't needed it yet), then I guess the thing should be considered good enough for anything non-life-threatening. [Wink]

quote: Steve Guttag
With one core running many/all screens, you save money on buying excessive processing as one CORE can handle a lot of channels moving about. You get the sound quality/processing of a full DSP system but reduce your per-screen cost down to a DCIO (less than a cinema processor) and some form of user interface, which can be a WEB-GUI (starting in the next release...current release is pre-beta web-uci) or a fancy touchpanel. Even without the WEB-UCI QSC has a free PC program called UCI-Viewer so the manger can open up and control any theatre from their office computer.
Depending on who will "win" the game, we probably see less and less equipment in the booth, up to the point that there is just a projector left. (If we're not switching to LED screens by then...)

Servers have already largely been replaced by IMS systems and Dolby is now eliminating the sound processor with their IMS3000. Since Barco invested a lot into their own sound processing, I expect them to come up with an IMS that also integrates the sound processor in the future. Maybe we see finally some of the IOSONO technology they acquired about 3 years ago pop up.

While for now, you still need amplifiers, in the future I seriously expect active speakers with either an Atmos Connect and/or Q-Sys interface to start to take over...
 
Posted by Carsten Kurz (Member # 5396) on 02-11-2019, 06:06 PM:
 
quote: Pete Naples
I've never seen a DCP processor outside of a trade show booth.
A couple of years ago, I talked to one exhibitor from southern germany who claimed he was operating four.
On the german projectionist and exhibitor forum, there has been zero discussion about QSC DCP processors in the last 10 years. Looks as if they are all working flawlessly.

- Carsten
 
Posted by Sean McKinnon (Member # 612) on 02-12-2019, 07:20 AM:
 
Not to sound like an evangelist but I think unless you have seen it like Steve or Leo it is hard to grasp that there is no comparison between a stand alone cinema processor and a Q-Sys system. It really a new paradigm for cinema sound, control, and automation.
 
Posted by Carsten Kurz (Member # 5396) on 02-12-2019, 08:19 AM:
 
Oh, I do believe that, no doubt. However, as we just learned here:

http://www.film-tech.com/ubb/f16/t003583.html

Paradigm changes can have very different effects, and centralizing equipment can have all sorts of effects, too.

Also, once the processor is in place and operating, what is the benefit for daily operations?

The more you abstract from a 'knob' or 'switch', the more dependent you become from external forces. Staff development of course is a key element. I know the manager of a large multiplex personally and we have a lot of technical exchange between us. He knows how to operate and bypass everything within his domain. But I feel that is not the norm.

- Carsten
 
Posted by Sean McKinnon (Member # 612) on 02-12-2019, 11:56 AM:
 
It seems to me there are the highly automated multiplex operations that benefit from the automation and then there are the multi-use, specialty venues that Steve and I often deal with. I feel I can provide greater flexibility and ease of use. I also find that from a remote support perspective I can "dial-in" and using the tools available in designer troubleshoot many things and add whatever unique feature may be needed for a one off show where in the past it would not have been worth the effort ($).

It still blows me away that I can sit in Boston and make lights go up and down, masking open and close, movies start etc... on the other side of the country. Granted these things can be done without Q-Sys but I think Q-Sys makes it much easier.

We used to use a lot of Crestron and Symetrix DSP's and the cost and complexity of programming for Crestron is insane. The investment to get stated in Q-Sys is orders of magnitude less.
 
Posted by Steve Guttag (Member # 268) on 02-12-2019, 01:10 PM:
 
Moving my response to a dedicated QSYS thread:

http://www.film-tech.com/ubb/f16/t003590.html
 
Posted by Ioannis Syrogiannis (Member # 3235) on 02-18-2019, 07:43 AM:
 
quote: Thomas Vlachogiannis
Dear all in the following days I have to order one digital cinema server and one dolby cp750.
So, Thomas, I guess that the thread has somewhat derailed. Though, have you made your decision?
What will it be?
 




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