Film-Tech Forum ARCHIVE: VNC Pack instalations Failed

This is topic VNC Pack instalations Failed in forum Digital Cinema Forum at Film-Tech Forum ARCHIVE.

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Posted by Annli Com (Member # 8266) on 06-30-2019, 06:34 PM:

Hi all.
I have some Errors after instal vnc pack for my new show vault.
I have the code number DCP-E020420.
How i find solution?

Thanks all
ShibuPaul.

Posted by John Thomas (Member # 6509) on 06-30-2019, 09:21 PM:

What version is your software at? The most recent available is 2.8.25.

What version VNC package are you using? The most recent available is 1.11.

You could try reverting to a previous software version, installing VNC, and then updating your software again.

Posted by Annli Com (Member # 8266) on 06-30-2019, 09:43 PM:

Doremi version 2.8.19-0

vnc version VNC v1.10 signed .

Thanks
ShibuPaul

Posted by John Thomas (Member # 6509) on 07-01-2019, 12:37 AM:

If you download the 1.11 VNC package, that should work with 2.8.19.

You should update the software to 2.8.20 or 2.8.25 as well.

These packages are available on the Dolby FTP, or by contacting Dolby customer support.

Posted by Annli Com (Member # 8266) on 07-01-2019, 03:01 AM:

Thanks For Replay.
The Issue resolved,
First instal vnc remove pack after instal vnc pack , Done.

Thanks
ShibuPaul