Film-Tech Forum ARCHIVE: TES website

This is topic TES website in forum Ground Level at Film-Tech Forum ARCHIVE.

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Posted by Mike Blakesley (Member # 26) on 03-07-2002, 06:46 PM:

Technicolor now has a website available for ordering trailers, onesheets and ad slicks. As expected, nearly everything is listed as backordered.

But maybe improvement will come with time....hope so.

Posted by Michael Gonzalez (Member # 593) on 03-08-2002, 12:51 PM:

I may be mistaken (I only spent a couple of minutes there)but I don't recall seeing a feedback section anywhere on the site.

Posted by Josh Kirkhart (Member # 1046) on 03-08-2002, 07:06 PM:

They have a contact us button. While not labeled feedback, I'm sure this is where they intend you go.

Spent some time and the site needs major work. I placed orders for a few items(the few that weren't already released.
On that note, Technicolor has a whole lot of backstock, why are you second run theatres not ordering this stuff, or in the very least ordering ahead of time. It just seem in the forums there is always someone complaining they didn't get this or that.

Anyway, when I checked my order status later in the day, the listings for the order number they gave me showed a lot of past deliveries. Overall very confusing and not up to date.

Posted by Mike Blakesley (Member # 26) on 03-10-2002, 01:41 PM:

And now the site is down, and has been for at least 24 hours. Thanks, Technicolor.

Posted by Charles Everett (Member # 889) on 03-10-2002, 01:45 PM:

Another reason why "Technicolor Puts the ASS in ASSurance"!

Posted by John Hawkinson (Member # 1135) on 03-11-2002, 09:12 PM:

Josh,

While Technicolor often has backstock, it's often not the backstock you want . Also, they more often have one-sheets and not trailers. We don't always know so far in advance what we're going to be programming, and it doesn't always make sense to order stuff that's never going to be used. Not to mention that it encourages "tragedy of the commons."

--jhawk

Posted by Gordon McLeod (Member # 33) on 03-11-2002, 10:24 PM:

At the intersociety meeting at show west technicolor adressed consernes regarding trailors and posters for second run engagements
I also noticed only 3 exhibitors attended the meeting

Posted by John Hawkinson (Member # 1135) on 03-12-2002, 09:50 AM:

Interesting to hear, Gordon. Are notes/summaries/etc. available somewhere?

Of course, you understand that second-run exhibitors are much less likely to attend ShoWest. And those of us who run campus film programs ("we're not in it for the money, and have other stuff to do with our lives") almost certainly can't...

--jhawk

Posted by John Pytlak (Member # 331) on 03-12-2002, 04:11 PM:

Ted Costas of Lucasfilm is the Secretary-Treasurer of the Inter-Society Committee for the Enhancement of Theatrical Presentation, and will be writing the meeting notes for distribution to members. J. Wayne Anderson of RC Theatres is the current Chairman, Terri Westhafer of the ITEA is the Executive Director, and I am the current President.

Getting DTS disks and used trailers back into circulation for second-run theatres starts with the person in the booth "Doing Film Right" and returning the materials, rather than throwing them away or letting them sit unused.

------------------
John P. Pytlak, Senior Technical Specialist
Worldwide Technical Services, Entertainment Imaging
Research Labs, Building 69, Room 7525A
Rochester, New York, 14650-1922 USA
Tel: +1 585 477 5325 Cell: +1 585 781 4036 Fax: +1 585 722 7243
E-Mail: john.pytlak@kodak.com
Web site: http://www.kodak.com/go/motion

Posted by Ky Boyd (Member # 23) on 03-20-2002, 09:18 PM:

We recently called technicolor to request return labels for several batches of trailers we wanted to return. It was interesting what we learned. Warner Bros wants you to return their trailers to technicolor. Miramax doesn't care. USA isn't concerned about it and neither is Lions Gate. We've been told to stuff trailers into the outgoing film cans...which don't go to where marketing materials are shipped from. The only companies that really seem to care are Consolidated Poster (which handles all the little guys), Warners, Fox & Fox Searchlight, Paramount & Par Classics, New Line and Fine Line. Interestingly Warners is the only one that uses Technicolor.

Posted by Kelsey Black (Member # 126) on 02-07-2003, 03:11 AM:

For the past week (maybe two) I have been receiving the "cannot find server" when I try to access the "exhibitor.technicolor.com" site. [Mad]

whereas "www.technicolor.com" loads just fine, but it's not what I want. I've tried pinging it and I receive no reply. Is everyone else experiencing this, or do I need to take this up with my ISP and it's lousy DNS servers? [puke]

Could someone supply me with an IP for the exhibitor.technicolor.com site so I can put it in my hosts file for the time being? [Wink]

And no, I haven't contacted technicolor regarding this yet... [Embarrassed]

Kelsey Black

Posted by Daryl C. W. O'Shea (Member # 1303) on 02-07-2003, 03:39 AM:

Technicolor's routers and servers are configured to ignore ICMP requests, so the server won't respond to a ping. In any case, the site is up and the IP currently assigned to exhibitor.technicolor.com is 157.254.235.80.

Posted by John Hawkinson (Member # 1135) on 02-07-2003, 09:55 AM:

"What Daryl said." Also, I can confirm that the site has been reachable consistently over the past two weeks, so it's definitely something on or near your end.

--jhawk

Posted by Kelsey Black (Member # 126) on 02-07-2003, 12:21 PM:

thanks guys...

Posted by John Hawkinson (Member # 1135) on 02-09-2003, 03:32 AM:

OK, way to share-the-love! It's broken now [Wink]

code:

500: Server Error [20-0003]

This server has encountered an internal error which prevents it from fulfilling your request. The most likely cause is a misconfiguration. Please ask the
administrator to look for messages in the server's error log.

(but it's probably just some nightly maintenance -type stuff; though I don't recall it failing regularly on Sunday mornings... (yes, I do check).)

--jhawk

Posted by John Pytlak (Member # 331) on 02-10-2003, 10:08 AM:

JHawk: Not sure if your quote is the cause, but something is screwing up the formatting of this thread.

Posted by Daryl C. W. O'Shea (Member # 1303) on 02-10-2003, 02:40 PM:

The code tags don't force a line break on text contained within them. They are meant for text that can't have line breaks (like code). The quote tags would be far more suitable in this situation.

Posted by John Hawkinson (Member # 1135) on 02-10-2003, 03:48 PM:

But then the line would wrap and you wouldn't see it in all its original glory [Wink]

--jhawk
(who obviously has a different sort of sensibility about this stuff...)