This is topic Please get me tickets at this theatre. in forum Ground Level at Film-Tech Forum ARCHIVE.


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Posted by Kamakshipalya Dhananjay (Member # 1391) on 04-12-2004, 02:28 AM:
 
Here is a thing I dont quite understand.

CENTURY 20 PARK PLACE.
5870 E. Broadway, Tucson, AZ, 85711

Will somebody buy me a ticket over the internet for any showing of any film for the Monday,12th at this theatre ?

This is one place that Fandango lists as all shows sold out. This has happened a number of other times too. Only with this particular theatre.

Is Fandango identifying the IP location only for queries concerning this theatre and returning the 'sold out' message. I am here in Bangalore, India and using the internet to try buy tickets of that theatre.

And Fandango never does like this for any other theatre they list.

Somebody to solve this ?

BTW, this theatre has on Monday,
18 movies playing on 98 shows.

Anybody wish to tell me this could be a top grossing theatre and that shows are generally sold out in advance here, then try your luck on my behalf for Thursday,15th or for any other future date, they have shows listed as for sale.
 
Posted by Adam Martin (Member # 641) on 04-12-2004, 02:51 AM:
 
1. Why do you want to buy a ticket to a theater in freakin' Tucson, Arizona, when you are thousands of miles away?

2. Do you really think someone's gonna be stupid enough to buy you a ticket?
 
Posted by Mark Ogden (Member # 43) on 04-12-2004, 04:56 AM:
 
I think the man was asking a rhetorical question, Adam.

The issue seems to be that Fandango has a glitch involving this theatre and available showtimes, always returning a sellout for all shows at all times. He is wondering how this could be, but phrasing the question as a hypothetical.
 
Posted by Mike Williams (Member # 1140) on 04-12-2004, 05:36 AM:
 
There are a number of issues that can cause this. I am not sure what POS system Century uses, but I know that in Radiant clicking the "Lock/Sold Out" box or leaving Remote Ticketing unchecked in the Feature Scheduling section for these shows will list the movie as "Sold Out" on Fandango.

You could always call the theater and let them know there is a problem with Fandango and you cannot buy any tickets... visiting AZ soon?
 
Posted by Dennis Benjamin (Member # 1137) on 04-12-2004, 07:04 AM:
 
...I am sure that everyone has noticed the abbreviation for Point of Sale is POS.... which is also short for another three word phrase that describes most of the computer equipment we use in the theatre industry...
 
Posted by Mike Pennell (Member # 1692) on 04-12-2004, 12:02 PM:
 
What's wrong with "freakin'" Tucson? Its much better than Sacrapamento!! [Big Grin] [beer]
 
Posted by Kyle McEachern (Member # 2250) on 04-12-2004, 02:06 PM:
 
Yeah Adam, isn't it horrible how close it is to San Francisco, without being bogged down by the close quarters of the city itself? Can't stand that...and there are only about 800 movie theatres around to go to...it's especially terrible for sports fans, what with the eight major sports teams within 2 hours' driving distance (Giants, A's, Warriors, Kings, Raiders, 49ers, Sharks, Earthquake). Playoff teams in MLB, NFL, NBA, and MLS plus San Francisco. A sports fan's nightmare, I tell ya.

Adam, you and I really should move, we live in a really crappy area!
 
Posted by Roger Katz (Member # 1625) on 04-12-2004, 09:23 PM:
 
LOL! MLS is a major sport now?
 
Posted by Dennis Benjamin (Member # 1137) on 04-12-2004, 10:23 PM:
 
yes - apparently Soccer has really taken off

Seems real football is coming to a town near you.
 
Posted by Kyle McEachern (Member # 2250) on 04-12-2004, 10:29 PM:
 
http://www.mlsnet.com/content/02/mls0922attendance.html

The overall average attendances at MLS games in 2002 was 15,882.

According to ESPN (http://sports.espn.go.com/nhl/attendance?year=2003), the average attendance at NHL games in the 2002-2003 season was 16,589 - a difference of about 700 people per game (Not a significant amount). Most people would consider NHL to be a major sport, so MLS should be included in that group as well.

Plus it being, you know, the most popular sport in the world at large. Just that nagging little fact.
 
Posted by Kamakshipalya Dhananjay (Member # 1391) on 04-12-2004, 11:47 PM:
 
Well, I expect somebody to be stupid enough to try getting me tickets from that theatre.

If being stupid is a risk one cannot assume, forget it, this topic cannot be resolved, Adam Martin.

But, why is anybody so stupid to assume I need those tickets anyway ?

All of this means, when somebody tries to procced to buy tickets for this theatre and discovers the Fandango site does not display the message that it did when I queried a couple of times for that theatre, they have then discovered that the Fandango site behaves differently for overseas IP addresses for some theatres. That discovery suffices and I expect the person who goes up to that point will stop there.

The point is this - it is not really stupid to try tickets for me. But it is pretty stupid to believe I want these tickets.
 
Posted by Peter Hall (Member # 695) on 04-13-2004, 05:07 AM:
 
I once read a paper from a research co., the jist of which was "people will travel a fair distance to go to a really good cinema". Must be a hell of a good cinema in that case, maybe a bit in excess though of the 20 minute drive rule. Still, they proably have free parking ...
 
Posted by Stephen Furley (Member # 1277) on 04-13-2004, 05:37 AM:
 
Peter, I live in London, and have travelled to see films in, amongst other places, Manchester, Southampton, York, Bradford, and New Jersey. I am flying out on Thursday next week to America, mainly to see shows in two cinemas, one in New York, and one in New Jersey. The last time I was there I spoke to people who had come from Chicago and Canada, and the Widescreen Festival in Bradford has pulled in people from as far away as Australia. If you show something special that's not available elsewhere, and advertise the show, people will travel a considerable distance to see it.
 
Posted by Adam Martin (Member # 641) on 04-13-2004, 02:35 PM:
 
I see. Well, with all the poorly worded and nonsensical threads started recently, it's getting pretty hard for some of us moderators to keep track of what's going on around here. I guess you got me. Maybe your next thread could be "Show Us Your Credit Cards".
 
Posted by Kamakshipalya Dhananjay (Member # 1391) on 04-14-2004, 02:09 AM:
 
The 'BRAINKEEPER' thread is, I guess, no more nonsensical than the fact that there are lots of 'brainless' films released every week and that there are lots of people, may be even millions, who are fixated on watching these films.

The most that 'BRAINKEEPER' would do is this - such 'brainless' films are here to stay and the Exhibitor community acknowledges their presence. No matter what the critics or the media say in that regard, 'brainless' films will regularly beckon audiences at theatres for the forseeable future. So, rather than for the Exhibitor community to pretend 'detachment' from what is happening, they could openly acknowledge the phenomena and even go as far as to celebrate it. Can't they ? or shouldn't they ? After all, when there is a showing of SCOOBY-DOO 2 at a theatre, what oddity is it for that theater to also feature a BRAINKEEPER for all SCOOBY-DOO shows ?

And I wonder if poor wording or rather, simple wording should not suffice in most threads here ? Anybody doling out marks or credits for carefully worded postings here ? I am sorry, I need none of it.

And I will keep my simple ways and words. They serve me well and that is all that matters.
 
Posted by Jeremy Fuentes (Member # 2135) on 04-14-2004, 11:49 AM:
 
quote:
And I will keep my simple ways and words. They serve me well and that is all that matters.

Your words may serve you well, but you are not the only one who is reading them. I had no idea what you were talking about when I read your title to the BRAINKEEPER thread, and after I read it, I still didnt really understand it. But thats probably because Im not too bright. [Big Grin]
 
Posted by Kamakshipalya Dhananjay (Member # 1391) on 04-15-2004, 02:42 AM:
 
Let me remind here we are nowhere close to discovering the problem with that theatre.
 
Posted by Kyle McEachern (Member # 2250) on 04-15-2004, 03:16 AM:
 
And also note that the fact that this 'mystery' has yet to be solved does not seem to be bothering the members of this community at large.

I think if it was a big deal for that theatre, they would have found a way to solve the problem. They don't seem to have cared enough about it to fix it for themselves, though, so there isn't much need to worry about it 12,000 miles away.
 
Posted by Mike Williams (Member # 1140) on 04-15-2004, 05:20 AM:
 
quote:
Let me remind here we are nowhere close to discovering the problem with that theatre.

No, I think I came pretty close to solving it. It is most likely a POS system problem. If the theater does not care that they are not able to sell on Fandango, I certainly don't. Now, if it was a Regal theater, then it would be part of my job to care.
 
Posted by Eric Hooper (Member # 1730) on 04-15-2004, 11:07 AM:
 
Ok, Mike,

Earlier in the week, on Tuesday I believe, the showtimes for the Regal Hacienda Crossings in Dublin, CA were posted on Fandango. Out of curiousity, I clicked on the evening Kill Bill Vol. 2 shows and it advised they were sold out. I then clicked on a quite a few other movies showtimes and all of them were coming up as sold out. (Same exact problem KD was having).

However, I just checked again, and now it's working and you can buy tickets for all the shows.

Could it be that it was too early in the week to start selling tickets for the weekend? I.E. Regal wanted the showtimes advertised, but the powers that be hadn't confirmed or set up the on-line sales yet...

If that's the case, perhaps Fandango can put another message besides 'sold out', such as 'check back tomorrow to purchase tickets' or something. A customer wanting to buy tickets for the Friday show gets a sold out message on Tuesday, and then moves on to buy at another theatre chain...
 
Posted by Ron Keillor (Member # 1790) on 04-15-2004, 12:48 PM:
 
This sort of problem is not unique to that theatre. A local theatre that has the exclusive showing of BROKEN WINGS, an Israeli film, only offers HELL BOY information and sales on its Cinecharge line. There's no mention of the theatre's third offering either.
 
Posted by Kyle McEachern (Member # 2250) on 04-15-2004, 01:36 PM:
 
quote:
If that's the case, perhaps Fandango can put another message besides 'sold out'
Fandango doesn't know if the theatre has plans to add more tickets at a later time or not, and as such, wouldn't want to give a false impression if, say, the theatre decided not to sell any tickets online for that show. The only thing that Fandango knows is that there are zero tickets available for it to sell, and as such, sees that as being a Sold Out show, inasmuch as there are no tickets that it is capable of selling. The only logical message that they could really change it to would be 'Internet ticketing is sold out for this show, please call the Box Office with any further ticket inquiries for this show'.
 
Posted by Michael Gonzalez (Member # 593) on 04-15-2004, 06:16 PM:
 
This all started with the Walmart thread. Ever since then some people have been trying to one up each other as to who can come up with the dumbest topics. So they can get praise for coming up with the "coolest thread ever". [Roll Eyes]
 
Posted by Kamakshipalya Dhananjay (Member # 1391) on 04-16-2004, 05:11 AM:
 
Well, Fandango is not really bug free – at least, that is what this discussion has thrown up. Some more checks later, one might be tempted to think that the site is infested with bugs.

But is it not required of Fandango to explicitly state that where they list the desired show as ‘sold-out’, a patron need not assume the show is physically sold out or that the patron cannot buy tickets elsewhere ?

Even more surprising is, why even enliven that link for a show that is ‘sold-out’ ? They could disable any link to a ‘sold-out’ show. That way, when a customer clicks a link, he could come to expect that the show he clicked on is available. That is, given the absence of a different response than, “SORRY, THE SAID SHOW IS SOLD OUT’, why not block that show by means of de-linking it ?
 
Posted by Mike Williams (Member # 1140) on 04-16-2004, 05:23 AM:
 
quote:
Well, Fandango is not really bug free – at least, that is what this discussion has thrown up. Some more checks later, one might be tempted to think that the site is infested with bugs.

I wouldn't go that far... I would be more willing to say the POS systems / networks are more at issue here.

I will look into the issue at Hacienda showing SOLD OUT. There may have been a brief network issue at the time between Fandango and the site. It is also possible that the service that runs on the back office computer stopped running for some reason. Either way, it is something that we will have to look into.
 
Posted by Kamakshipalya Dhananjay (Member # 1391) on 04-16-2004, 05:36 AM:
 
Well, I said 'one might be tempted to think...'.

Should it be reported anywhere, say in the media, that Fandango has so many problems as we here agree on,I guess the lay public might be tempted to think that site is bug infested.
 




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