Film-Tech Forum ARCHIVE: RTS computer CMOS error

This is topic RTS computer CMOS error in forum Ground Level at Film-Tech Forum ARCHIVE.

To visit this topic, use this URL:
https://ft-forum.com/ft/cgi-bin/ubb/ultimatebb.cgi?ubb=get_topic;f=5;t=002213

Posted by Mike Blakesley (Member # 26) on 04-27-2009, 09:00 PM:

I'm getting a "CMOS checksum error" on our touch-screen computer in the concession stand. I assume this is likely to be a system board battery, but ... where is the battery in this thing? I'm not sure of the model number of the machine but it says "Partner" on top of the screen.

I'm going to call the help line tomorrow but would like to get a head start on this if possible. I hate calling RTS's help line -- they are cranky, talk too fast, and always assume everyone knows as much as they do about everything.

Posted by Monte L Fullmer (Member # 2797) on 04-28-2009, 01:15 PM:

Checksum error would be that something in the startup or operation isn't matching up with the required sequence procedures.

It's like taking two rows of numbers, maybe 10 characters in length. Both rows of characters must match for the operation to perform correctly. The checksum procedure scans both rows for this match. If there is anything that is different in one row compared to the other row then you have a checksum error.

The monitor wouldn't be the issue. It's just an I/O device. I'd point it to the server. Change out your CMOS battery on the POS server and see what happens.

Posted by Mike Blakesley (Member # 26) on 04-28-2009, 02:50 PM:

This is a standalone computer, not a terminal. It's networked to the office machine, but that machine is working fine.

Posted by Robert Minichino (Member # 3495) on 04-28-2009, 03:48 PM:

You could try to see if you can find any useful information on your particular model here:

http://www.partnertechcorp.com/web/

Posted by Monte L Fullmer (Member # 2797) on 04-28-2009, 09:40 PM:

Wonder if the software OS that runs the system have gone corrupted then and needs reinstalling...

Posted by Dominic Espinosa (Member # 2122) on 04-29-2009, 06:20 PM:

Software is unaffected by the CMOS except where it requires custom parameters for a non-plug-n-play OS and if the CMOS battery fails you will get a checksum error and the system won't work correctly as a result because the settings were forgotten.

The battery is on the motherboard which will likely be in the base or the back behind the screen.
Not fun to try and get to on these compact little terminals but certainly doable.

You'll likely need a nickel sized 3V battery.

Yank it apart and you'll see.

G'luck.

--dom