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» Film-Tech Forum ARCHIVE   » Operations   » Film Handlers' Forum   » Breakthroughs in Quality Assurance (aka technicolor puts the ASS in ASSurance) (Page 2)

 
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Author Topic: Breakthroughs in Quality Assurance (aka technicolor puts the ASS in ASSurance)
Colin Wiseley
Expert Film Handler

Posts: 123
From: Blacksburg, VA
Registered: Dec 1999


 - posted 04-17-2000 06:38 AM      Profile for Colin Wiseley   Email Colin Wiseley   Send New Private Message       Edit/Delete Post 
quote:
Originally posted by Tyler Skinner:
thats a great Idea, maybe if we all start writing that on the insides of our cans they will actually do something...

haha....right...


There's no reason to write it on the inside of the cans since they don't open them anyway. You may want to start writing it on the outside of the can.

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Colin Wiseley
Lyric Theatre
Blacksburg, VA www.thelyric.com

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Gordon McLeod
Film God

Posts: 9532
From: Toronto Ontario Canada
Registered: Jun 99


 - posted 04-17-2000 11:14 AM      Profile for Gordon McLeod   Email Gordon McLeod   Send New Private Message       Edit/Delete Post 
I got so pissed off that we printed up lables that wrap around the cans that say this print is junk. It is printed on the bumbersticker material that is virtually impossible to remove
At least the next guy for sure knows before opening the can

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Bryan Redemske
Film Handler

Posts: 70
From: Cedar Falls, IA, USA
Registered: Feb 2000


 - posted 04-17-2000 11:15 PM      Profile for Bryan Redemske   Email Bryan Redemske   Send New Private Message       Edit/Delete Post 
new 'reel' story. we got a replacement reel of American Psycho today. in a box. on a three inch core. IN A BOX ON A THREE INCH CORE! what the hell! i know, it does happen, but come on! so, we beat the hell out of the box, somehow got the old reel back in the box on that same core and duct taped it up. duct taped it good....

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Juan Mendez
Film Handler

Posts: 17
From: Houston, Texas, USA
Registered: Jan 2000


 - posted 04-18-2000 10:16 AM      Profile for Juan Mendez     Send New Private Message       Edit/Delete Post 
I remember when we got three prints of "Any Given Sunday" and all the reels came on three inch cores. I had to take a split reel and place the film on there, and then build up. Suffice to say it took forever. Then the next day, they decided to send us the cans with reels in them. But we got the last laugh, we left a couple of choice words on the outside of the cans.

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Juan Mendez
Film Handler

Posts: 17
From: Houston, Texas, USA
Registered: Jan 2000


 - posted 04-18-2000 10:23 AM      Profile for Juan Mendez     Send New Private Message       Edit/Delete Post 
Has anyone seen those new black reels that have some weird design, but the material they made it out of is pure crap? Every time I build up these reels fall apart, and to make things worse is that the top and bottom of the reel bend inwardafter all the film is off, which makes it a real pain when I tear down.

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William Dickson
Film Handler

Posts: 41
From: Riverside, Ca. USA
Registered: Jan 2000


 - posted 04-25-2000 07:54 PM      Profile for William Dickson   Email William Dickson   Send New Private Message       Edit/Delete Post 
Shipping Cans??????????? Our print of Road to El Dorado came on 3" cores in a cardboard box!!!! Fun,Fun,Fun! After 5 calls to Technicolor I was promised reels and cans. The reels arrived about a week and a half later in a cardboard box. Today is the day for call#4 regarding getting cans. I guess they couldn't get the reels to fit in the beat-up cans.

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Frank Rapisardi
Film Handler

Posts: 96
From: Methuen, MA, USA
Registered: Apr 2000


 - posted 04-26-2000 06:27 AM      Profile for Frank Rapisardi   Email Frank Rapisardi   Send New Private Message       Edit/Delete Post 
In regards to how films come in today;With so many multiplexes or better yet monsterplexes there just doesn't seem to be any quality control anymore!Make prints,ship them;(sorry NO TIME TO INSPECT THEM)Theaters seem to be more like a MacDonalds hamburger stand now-a-days,(RUSH,RUSH,RUSH)Good luck trying to get replacement reels in time for the next show!American Psycho reel 1 fine,reel 2 fine;then two reels 3 then reel 5,what the HELL is this all about?

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Scott Norwood
Film God

Posts: 8146
From: Boston, MA. USA (1774.21 miles northeast of Dallas)
Registered: Jun 99


 - posted 04-26-2000 07:21 AM      Profile for Scott Norwood   Author's Homepage   Email Scott Norwood   Send New Private Message       Edit/Delete Post 
There's a letter in the latest Boxoffice about the problem of theatres that get mistreated prints. I agree with the author's sentiments completely.

I've only been successful in getting _one_ replacement reel, and that was for a first-run film. In all other cases, the titles were either old enough (only a month or so) that the distributor didn't care anymore or we were playing them for only a few days, which makes ordering a replacement reel rather pointless--if I inspect the print on Thursday night and call the distributor on Friday morning, the earliest that a replacement reel would arrive would be in time for Monday's show, which was sometimes the last show for that title at the place where I worked. Replacing a reel for only one show just didn't seem worth the effort in most cases, unfortunately.

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Brad Miller
Administrator

Posts: 17775
From: Plano, TX (36.2 miles NW of Rockwall)
Registered: May 99


 - posted 04-26-2000 03:33 PM      Profile for Brad Miller   Author's Homepage   Email Brad Miller       Edit/Delete Post 
Scott, that's PRECISELY the reason why prints should have a mandatory delivery date of Wednesday for a Friday opening (Monday for a Wednesday opening) to handle problems like this.

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Brad Miller
Administrator

Posts: 17775
From: Plano, TX (36.2 miles NW of Rockwall)
Registered: May 99


 - posted 10-05-2001 04:27 AM      Profile for Brad Miller   Author's Homepage   Email Brad Miller       Edit/Delete Post 
Bumping this thread to the top as I referenced it in the thread titled:
Thank-you Technicolor F@#K YOU!!!!!

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Will Kutler
Phenomenal Film Handler

Posts: 1506
From: Tucson, AZ, USA
Registered: Feb 2001


 - posted 10-08-2001 07:22 PM      Profile for Will Kutler   Email Will Kutler   Send New Private Message       Edit/Delete Post 
Here is a list of some of the "fun" I have had:

Cans so bent up that it takes a prybar and rubber mallet to open and close them.

New prints being shipped in rusty and dirty cans.

New prints with no cardboard protective band.

Rachel's problem

Reels comming apart when trying to lift out of the can

Tails being taped to the core--makes build-ups fun!

Replacement reels shipped in cardboard box with the reel spool--but no reel flanges! Not trailer cores--the reel spool that almost made it impossible to mount on mut or rewind table.

Cracked and warped reel flanges

Having to disassemble reels, properly align the reel core with the reel flanges, and reassemble.

Preparing to build up reel 2 only to find that the first five minutes is the tail of reel 1.

Mismarked splice lines.

Duplicate reels, this is an example of what happened with Crouching Tiger. We received our prints late Thurs with it opening Fri morn.
Got duplicate reels of #2 and were missing #3. Distributor and home office were contacted, and new reel #3 was being overnighted. In the meantime, I built up the remaining reels onto 6000s. So we received reel#3 first thing in the am--but it was a used reel! So I was able to get the print built up about 10 minutes or so prior to showtime. Later that week, they sent us a new reel #3--but instead of just sending the one reel, they sent a whole new print. So I had to fix the same print again !

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Joe Redifer
You need a beating today

Posts: 12859
From: Denver, Colorado
Registered: May 99


 - posted 10-08-2001 07:35 PM      Profile for Joe Redifer   Author's Homepage   Email Joe Redifer   Send New Private Message       Edit/Delete Post 
quote:
Preparing to build up reel 2 only to find that the first five minutes is the tail of reel 1.

Something very similar happened to me with one of my prints of Saving Private Ryan. I have probably already discussed this in the forum. Basically reel #1 ended and then "reel 2" started and it showed that last several minutes of reel 1, then it had the typical tail and head leader and then reel 2 started. I don't know who's actual fault this was (I didn't build up that print), but it was the one incident that finally made Mann Theaters say "Yes, you can screen your prints before they are shown to audiences".


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Will Kutler
Phenomenal Film Handler

Posts: 1506
From: Tucson, AZ, USA
Registered: Feb 2001


 - posted 10-08-2001 09:15 PM      Profile for Will Kutler   Email Will Kutler   Send New Private Message       Edit/Delete Post 
Yes, I strongly agree with inspecting prints on a rewind bench prior to build up--especially if it is a used print!

Unfortuneatly, this was not practical at my old theater. Films were built up during the day, with no extra time being allotted for build-ups and inspection. Ya, I had to build 2-3 prints and run 10 screens (at least 30 shows) within a 6-8hr shift. Instead, once built up we would dry run them after closing--especially if the film was a blockbuster! Keep in mind that I worked for a major theater chain with all THX screens in this 20plex. Unlike IATSE projectionists, we were not paid for dry runs--being able to prescreen the film--and watch it for free was considered payment! But even without table inspection, outside of used prints and the other mentioned problems, print quality was generally ok.

I forgot what print it was, but you know how directors and producers enclose letters to the projectionist on how to run the film, I distinctly remember one director or producer recommending that splices be marked with liquid paper?!

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Ken Lackner
Phenomenal Film Handler

Posts: 1907
From: Atlanta, GA, USA
Registered: Sep 2001


 - posted 10-08-2001 10:50 PM      Profile for Ken Lackner   Email Ken Lackner   Send New Private Message       Edit/Delete Post 
I had a print come in with a missing reel. Yeah, yeah, blah blah, heard that before. But wait, there's more! In one can, was one flange, and in the second can was another flange from what I am assuming to be the missing reel!!! So the actual reel was there (minus the core) just not the film that's supposed to go on it! What the !@%#???

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Brad Miller
Administrator

Posts: 17775
From: Plano, TX (36.2 miles NW of Rockwall)
Registered: May 99


 - posted 10-08-2001 11:16 PM      Profile for Brad Miller   Author's Homepage   Email Brad Miller       Edit/Delete Post 
TES commonly uses half of a reel as a "spacer" to supposedly protect the loose trailers in the can. (I have news for them, it doesn't work.) That was not a mixup, although forgetting to pack a reel in there obviously was.

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