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» Film-Tech Forum ARCHIVE   » Operations   » Film Handlers' Forum   » Service interruption (Page 2)

 
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Author Topic: Service interruption
Scott Norwood
Film God

Posts: 8146
From: Boston, MA. USA (1774.21 miles northeast of Dallas)
Registered: Jun 99

- posted 09-14-2001 06:27 AM      Profile for Scott Norwood   Author's Homepage   Email Scott Norwood   Send New Private Message       Edit/Delete Post 
OK, here's the quick chronology for those who care: first, the backhoe cut the line that provides Brad's net connection. Then, FT was back online for a bit less than a day once the line was fixed. Soon thereafter, the motherboard in the server machine apparently fried itself, so I had to put up the "FT is down" page again. Everything is back up again running on temporary hardware. None of this had anything to do with the unfortunate events which occurred on Tuesday.

Paul -- a T1 is a copper telephone wire which has some special characteristics (among other things, the signal is digital rather than analog and there are devices along the wire to boost the signal strength) which allow high-bandwidth connectivity--the result is essentially the same thing as 24 standard analog lines combined into one. In Brad's case, the T1 is carrying data, but the same type of circuit can be used for voice applications as well.


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Mark Lensenmayer
Phenomenal Film Handler

Posts: 1605
From: Upper Arlington, OH
Registered: Sep 1999

- posted 09-14-2001 08:19 AM      Profile for Mark Lensenmayer   Email Mark Lensenmayer   Send New Private Message       Edit/Delete Post 
Paul, regarding the definition of a T1...

Sorry to move into John P. territory here, but I have found the best source for technology definitions to be
http://whatis.techtarget.com/

This site has everything from basic definitions to detailed explanations of things such as routers & switches (the world that I live in)and detailed technical notes.

Most everything is cross-linked, so you can click on any term you don't understand.

Mark Lensenmayer

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Paul G. Thompson
The Weenie Man

Posts: 4718
From: Mount Vernon WA USA
Registered: Nov 2000

- posted 09-14-2001 01:07 PM      Profile for Paul G. Thompson   Email Paul G. Thompson   Send New Private Message       Edit/Delete Post 
Scott and Mark, thanks for the information on the T1 lines.

Paul

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John Anastasio
Master Film Handler

Posts: 325
From: Trenton, NJ, USA
Registered: Sep 2000

- posted 09-14-2001 08:18 PM      Profile for John Anastasio   Author's Homepage   Email John Anastasio   Send New Private Message       Edit/Delete Post 
Here in NJ some of us still have no lines. I had to run out and buy a cheap modem because DSL has been down since the tragedy. All the high speed stuff here in this area of the state runs through the Verizon building right next to ground zero. We don't expect any service until at least next week, since the priority is getting the NYSE lines up again. I haven't used a POTS line since last year and didn't even have an operational modem in the computer. I missed all the poop here and didn't even know you were down!

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Sean McKinnon
Phenomenal Film Handler

Posts: 1712
From: Peabody Massachusetts
Registered: Sep 2000

- posted 09-15-2001 12:09 AM      Profile for Sean McKinnon   Author's Homepage   Email Sean McKinnon   Send New Private Message       Edit/Delete Post 
Has anyone heard from John P?

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Mike Blakesley
Film God

Posts: 12767
From: Forsyth, Montana
Registered: Jun 99

- posted 09-15-2001 05:42 PM      Profile for Mike Blakesley   Author's Homepage   Email Mike Blakesley   Send New Private Message       Edit/Delete Post 
He posted in the WORLD TRADE CENTER JUST COLLAPSED thread on Film-Yak.

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Josh Jones
Redhat

Posts: 1207
From: Plano, TX
Registered: Apr 2000

- posted 09-15-2001 08:26 PM      Profile for Josh Jones   Author's Homepage   Email Josh Jones   Send New Private Message       Edit/Delete Post 
So why did it go down again today?


DSL is going strong in ND

Those pictures of the disaster still bring tears to my eyes.
My thought and prayers are of those who are in great need and sadness.

Josh

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Brad Miller
Administrator

Posts: 17775
From: Plano, TX (36.2 miles NW of Rockwall)
Registered: May 99

- posted 09-15-2001 08:56 PM      Profile for Brad Miller   Author's Homepage   Email Brad Miller       Edit/Delete Post 
There was no interruption today. Stop using the Internet Explorer browser and watch the problems go away. IE has serious cacheing issues.

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Josh Jones
Redhat

Posts: 1207
From: Plano, TX
Registered: Apr 2000

- posted 09-16-2001 12:10 AM      Profile for Josh Jones   Author's Homepage   Email Josh Jones   Send New Private Message       Edit/Delete Post 
no kidding.


Josh

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John Pytlak
Film God

Posts: 9987
From: Rochester, NY 14650-1922
Registered: Jan 2000

- posted 09-16-2001 08:31 AM      Profile for John Pytlak   Author's Homepage   Email John Pytlak   Send New Private Message       Edit/Delete Post 
Sean asked: "Has anyone heard from John P?"

Thanks for the concern. I'm based in Rochester NY, and just spent a week in NYC in late August. The NYC office of Kodak Motion Picture is on West 31st Street (3 miles north of the WTC) so fortunately they are all safe. Likewise most of our NYC customers are in midtown. But many have lost loved ones or friends.

Kodak people have been very saddened and moved to action by this tragegy. Like many others around the world, Tuesday was spent in quiet groups watching the events unfold. By the end of the week, Kodak was expediting products like medical x-ray film, forensic films, and document scanners, along with support people, to NYC and Washington to aid in the recovery and investigation efforts.

Later in the week, I moved to a new office in Rochester. Although it was just down the hall from my old one, there was a SNAFU moving my network connection. So I'm linking in from home, until my work system is connected again.

------------------
John P. Pytlak, Senior Technical Specialist
Worldwide Technical Services, Entertainment Imaging
Eastman Kodak Company
Research Labs, Building 69, Room 7419
Rochester, New York, 14650-1922 USA
Tel: 716-477-5325 Cell: 716-781-4036 Fax: 716-722-7243
E-Mail: john.pytlak@kodak.com
Web site: http://www.kodak.com/go/motion


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Christopher M. Belch
Film Handler

Posts: 24
From: Canton, Michigan, USA
Registered: Apr 2001

- posted 09-17-2001 05:21 PM      Profile for Christopher M. Belch   Author's Homepage   Email Christopher M. Belch   Send New Private Message       Edit/Delete Post 
If you had trouble, clearing the catch will work (or you could clear cookies). Also, for aol users (it may work on tohers too) you can click reload while holding ctrl, and that should update the catche and the cookie. Hope this helps!!!

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Joe Redifer
You need a beating today

Posts: 12859
From: Denver, Colorado
Registered: May 99

- posted 09-17-2001 06:16 PM      Profile for Joe Redifer   Author's Homepage   Email Joe Redifer   Send New Private Message       Edit/Delete Post 
Many ISP's also use a proxy cache, and it won't matter if you clear your browser cache or not because what you are getting is a page from your ISP's computer. This usually doesn't affect dynamic pages like the forum. But it will affect the front page, and if the front page says "Brad tripped over the T1 wire. We're still trying to figure out how to plug it back in. Sorry for the interruption" you will get that page until your ISP updates its cache.

I've said it before and I'll say it again, cache should be illegal.


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Scott Norwood
Film God

Posts: 8146
From: Boston, MA. USA (1774.21 miles northeast of Dallas)
Registered: Jun 99

- posted 09-17-2001 10:01 PM      Profile for Scott Norwood   Author's Homepage   Email Scott Norwood   Send New Private Message       Edit/Delete Post 
Web caching isn't necessarily evil (and can actually be good) _if_ and only if the caching proxy obeys META tags and doesn't cache pages which are explicitly marked as "no cache." Unfortunately, well-behaved caching proxies are relatively uncommon.

There are actually some very sophisticated web caching schemes that can provide major performance improvements (something like Akamai's Edgesuite service comes to mind, although there are others). Caching is also important to non-http protocols; for example, well-behaved caching servers are vital to the efficient operation of DNS (domain name system), which provides the mapping between hostnames and IP addresses of net-connected machines.

The real problem isn't so much web caching in general, but rather ill-behaved caching proxies which cannot be easily turned off or circumvented.

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Paul G. Thompson
The Weenie Man

Posts: 4718
From: Mount Vernon WA USA
Registered: Nov 2000

- posted 09-17-2001 11:18 PM      Profile for Paul G. Thompson   Email Paul G. Thompson   Send New Private Message       Edit/Delete Post 
Thanks Christopher. it cleared my problem on two computers.

I use IE 5.5, and presently I am quite happy with it. Netscape rots. It wants to hog up my computer too much, and wants to tell me what IT wants to do, rather than what I want to do.


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Joe Redifer
You need a beating today

Posts: 12859
From: Denver, Colorado
Registered: May 99

- posted 09-18-2001 01:23 AM      Profile for Joe Redifer   Author's Homepage   Email Joe Redifer   Send New Private Message       Edit/Delete Post 
Fine.

Ill-behaved caching proxies should be illegal!


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