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Author Topic: DTS OR DOLBY DIGITAL
Brad Miller
Administrator

Posts: 17775
From: Plano, TX (36.2 miles NW of Rockwall)
Registered: May 99


 - posted 07-23-2004 08:28 PM      Profile for Brad Miller   Author's Homepage   Email Brad Miller       Edit/Delete Post 
Well Per you're right. Up until a few years back I was working with SDDS and DTS 99% of the time with only one SRD unit in town. As such my comments were based upon SDDS vs. DTS. Needless to say, DTS was the clear winner due to various problems with SDDS's reliability, but over the last 2 years the reliability of DTS has become a joke to me with defective timecode tracks, scratched, broken or nonexistant discs, drives failing, and my personal favorite...the DTS company screwing over all the little guys by making them pay for their Toshiba drive mistake while they gave out free replacement kits to the big chains!

Needless to say, Dolby doesn't screw the independents over and their customer service is top notch. Plus I just don't have any problems with tracking issues! Like I said when DTS works, and you get the discs with the print, and there isn't a defective timecode track and the discs aren't scratched or broken and the drives aren't crapping out on you, DTS works great. Regardless, my preference towards SRD over DTS is well backed.

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Michael Schaffer
"Where is the
Boardwalk Hotel?"

Posts: 4143
From: Boston, MA
Registered: Apr 2002


 - posted 07-23-2004 08:58 PM      Profile for Michael Schaffer   Author's Homepage   Email Michael Schaffer   Send New Private Message       Edit/Delete Post 
quote:
the DTS company screwing over all the little guys by making them pay for their Toshiba drive mistake while they gave out free replacement kits to the big chains!
That was obviously before my time in the US. What exactly happened back then?

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Mark Gulbrandsen
Resident Trollmaster

Posts: 16657
From: Music City
Registered: Jun 99


 - posted 07-23-2004 09:02 PM      Profile for Mark Gulbrandsen   Email Mark Gulbrandsen   Send New Private Message       Edit/Delete Post 
Steve,
I've installed about a dozen CP-650's so far(more than I would have wanted to) on a large variety of systems....two way, three way, large systems and small systems, biamped and not. So, yes I've worked with them in enough of a variety of situations to get a good feel of its sound capability. And sure it is ok, but only ok, and only ok for alot of money. Dolby USED TO produce spectaculuar products, but they have discontinued doing that today. The 650 is around because it is cheap for Dolby to produce. It looks cheap, and has a cheap feel to it, it takes for ever to boot up. Software excluded I doubt it costs them much more to produce one than it costs Dell to produce an average home computer.

It is very simple to get better performance from any system with a CSP-1200. All you need to do is install one in place of ANY other cinema processor. It is that simple. Perhaps your customers can't tell the difference but ours can and as a result of the audible difference usually ask for the CSP before considering anything else.

Mark

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Scott Norwood
Film God

Posts: 8146
From: Boston, MA. USA (1774.21 miles northeast of Dallas)
Registered: Jun 99


 - posted 07-23-2004 09:06 PM      Profile for Scott Norwood   Author's Homepage   Email Scott Norwood   Send New Private Message       Edit/Delete Post 
Has anyone compared the sound quality of a CP65 with DA20 vs. CP500 vs. CP650? Comments?

(My own view on the whole "which digital format" issue is currently that SRD with penthouse readers is really the only choice. SDDS never works well for me, and there are too many films which are SRD only or which don't have disks for me to think that DTS would be a good choice.)

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Mike Blakesley
Film God

Posts: 12767
From: Forsyth, Montana
Registered: Jun 99


 - posted 07-23-2004 09:34 PM      Profile for Mike Blakesley   Author's Homepage   Email Mike Blakesley   Send New Private Message       Edit/Delete Post 
It slays me that there is still a problem with DTS disks shipping with the prints. The system is 12 years old, why haven't they fixed this by implementing a SERIOUS fine on the stupid theatres that keep the disks?

Having said that, I have had DTS here since 1994 and have only had maybe three or four instances of disks not arriving with the print...not a bad record considering we've played over 650 movies in that time; have only had one issue of a broken disk. Maybe we're just lucky in this part of the country.

We traded in our original DTS for the XD10 last year and I'm well satisfied with it.

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Steve Guttag
We forgot the crackers Gromit!!!

Posts: 12814
From: Annapolis, MD
Registered: Dec 1999


 - posted 07-23-2004 09:47 PM      Profile for Steve Guttag   Email Steve Guttag   Send New Private Message       Edit/Delete Post 
Wow...a whole dozen CP650s or so...that does indeed make you experienced...then again...your bias has shown through since that was more than you wanted....

I too have installed dozens of both CSPs and CP650s...as you say...bi-amped and tri-amped and these are often in discriminating rooms...one would be quite hard pressed to find audible faults in the CP650 rooms. The most recent screening room in a filming facility I was at had a CP650 and I didn't hear them saying there was any problem with the sound (and it wasn't my installation...I was working on the Kinotons).

To take the position that the DA-20/CSP1200 would inherently sound better is to almost take the position that the D/A converters in the DA-20 are superior to the D/A converters in the CP650. Is there a reason you would believe that? In a two-piece system one depends on the logic between the digital processor and the analog one to make smooth transitions...I've yet to find a system that wasn't obvious when it was switching between digital and analog. Remember, the DA-20 will wait until the last bit goes out the door before telling the host processor to go to SR.

The CP650 has some cost effective options too. If one gets the EX board(s) then they also get an AC-3 decoder for their DVDs or other video sources...including up to 6-channels of digital source. With the Cat. 778 card one can keep the digital audio in the digital domain and send it digitally to the crossovers and amps or choose a D/A converter of a quality they want.

I take exception to your quality statement in reference to the CP650 as compared to their previous products (I believe you used the wording they used to be spectacular). The CP650, if you are running a mainstream cinema is indeed a spectacular product. It is EXTREMELY reliable. Its service record has already past all other sound products I've ever used by Dolby or other brands. In our service area, we have had exactly ONE CP650 failure...glory be, it was the first one we installed too. And with a mere upload, all previous settings were restored. Not too shabby.

As to the cheezy front panel...I'll give you that one. And whom ever decided that format numbers, which only make sense for a CP200, should be used instead of the formats themselves should be shot. Then again, I have had negative comments on the CSP1200's look and feel with the cracky membrane switches that are near impossible to read in subdued lighting. So no body is perfect.

As to the cost of the CP650...this is a small industry and with comparatively small production...the CP650, after all of the engineering, marketing and support...plus semiconductor obsolesence, is not that cheap to make...far more than a Dell, dude.

The CP650 is a smart processor for them to make....if you have a typical mall theatre...it is easy to install right out of the box and it has the features you need.

If you need special venue customization...then that is a different story. The CP650 does only what the engineers wanted it to do...not what YOU want it to do. Analog processors almost always win in that contest.

Panastereo is still my #1 processor but I wouldn't dismiss the CP650 out of hand...sometimes it is the wiser choice. For my high-end systems...it is Panastereo...if you read some of Matt Jaro's posts he sure seems proud of his...and that is a 3-way system too!

Steve

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Matt Manalis
Film Handler

Posts: 27
From: Yamba, NSW, Australia
Registered: Apr 2004


 - posted 07-24-2004 05:38 AM      Profile for Matt Manalis   Author's Homepage   Email Matt Manalis   Send New Private Message       Edit/Delete Post 
i Didn't mean to start like a whole argument but thanks the feedback is great and is what i wanted to hear i am yet to make up my mind i am waiting on some prices from different places and my tech pointed out to me that if i wanted SRD with a CSP1200 it would end up costing me more then buying a CP650 so just gunna get some prices on both digital systems and work out what the mot cost effective system will be, THANKS again everyone

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Mark Gulbrandsen
Resident Trollmaster

Posts: 16657
From: Music City
Registered: Jun 99


 - posted 07-24-2004 10:30 AM      Profile for Mark Gulbrandsen   Email Mark Gulbrandsen   Send New Private Message       Edit/Delete Post 
Steve,
I hope that the D to A converters in both the DA-20 and 650 are both doing the exact same job! Almost seems a must to me for them to do the same job so if one units chips are of newer design than the other is totally irrelevant to how a decoded SRD track sounds. Keep in mind of all the board revicions that have taken place in the DA-20 that incorporate many of the semiconductor revisions. Compare the boards in a first generation DA-20 and one made this year. BIG DIFFERENCE! The newer chips although performing the same functions probably use less power though.

>"The CP650 has some cost effective options too. If one gets the EX board(s) then they also get an AC-3 decoder for their DVDs or other video sources...including up to 6-channels of digital source."<

Thats hardly a cost effective to those that may want EX but never use the other options. This is all part of the scam that makes it cheaper for Dolby to produce the 650. Covering the R&D cost of other options by forcing people to have to buy them that may in all probibility never use them. The Panastereo EX decoder also wins hands down and its also the easiest to set up.

>"Then again, I have had negative comments on the CSP1200's look and feel with the cracky membrane switches that are near impossible to read in subdued lighting. So no body is perfect."<

I agree with that position. I've never been a fan of membrane panels but the lcd display somewhat makes up for that lack and all one has to do is to light the booth properly in order to see it. We normally spec out track lighting, and bright between show florescent lighting so seeing the buttons has never been an issue for us.

>"As to the cost of the CP650...this is a small industry and with comparatively small production...the CP650, after all of the engineering, marketing and support...plus semiconductor obsolesence, is not that cheap to make...far more than a Dell, dude."<

You are correct! The marketing and semiconductor obsolescence is part of what makes the 650 overly expensive to buy. The people buying the 650's are covering those hidden costs themselves in part by paying the overly high price for the unit. So I will change my mind a bit there and say that its not cheap, perhaps the cost of three Dell computers to produce, but its definately by far Dolbys cheapest to manufacture processor so far.

As for the "shopping center theatre" syndrome which you seem to be a part of, we too build theatres in shopping centers but have never classified them as "shopping center theatres". To us they are another theatre location that diserves the same attention and high end equipment that those screening rooms that you mentioned are getting. Except for the direct digital inputs how the 650 is better for a "shopping center theatrre", or screening room environment has somehow slipped by me. The CSP has proved itself better for us in all operating environments that don't require a direct digital input.

Mark

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Steve Kraus
Film God

Posts: 4094
From: Chicago, IL, USA
Registered: May 2000


 - posted 07-24-2004 05:53 PM      Profile for Steve Kraus     Send New Private Message       Edit/Delete Post 
Now you're being silly if you're going to pretend to not know what Steve means. Obviously he is using "shopping center theatre" not to indicate lesser quality but simply a mainstream house that plays mainstream product exclusively. You put your money where it will do the most good and worry less about things that don't matter much in this context. For example if this discussion were taking place back in the CP500 era there wouldn't be much point in talking about the Cat222SR/A card for a theatre that will almost never play analog and uses it only for backup. If you know the booth will be run not by a thirty year veteran projectionist but by "booth ushers" then user friendliness becomes more of an issue. And so forth. I'm sure you take into account how the equipment will be used, too. If you'd rather call it a mainstream theatre than a shopping center theatre then so be it. Semantics only.

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Mark Gulbrandsen
Resident Trollmaster

Posts: 16657
From: Music City
Registered: Jun 99


 - posted 07-24-2004 06:32 PM      Profile for Mark Gulbrandsen   Email Mark Gulbrandsen   Send New Private Message       Edit/Delete Post 
Mainstream Theatres, Shopping Center theatres??? What planet are you guys from?? I would rather think in terms of projection system and theatre interior for a "Chain" that we do buisness with than either of the above nomenclatures. I do like the word "Chain" though as that does apply to a circuit of theatres usually owned by the same company. I think you would be hard pressed to find a theatre being built today as part of a major shopping center. The rent in those places is just too high even for the big chains to be in them. They learned the hard way already.

One processor operating easier than the other...? Well, the majority of our installs are very user friendly in that a 30 year veteran or an usher could run them. Most are automated so the processor operation(what ever processor it may be) is in fact handled by the automation. Training an operator to handle a 650, a USL JS series, A Smart Mod 7, or a CSP-1200 is basically the same, including the backup facilities. So from one type of processor to the other it is going to all operate pretty much the same way. Again I will bring up the ease of operation point in that the CSP-1200 boots up in mere seconds while the 650 takes a couple of minutes or more.

Brad said:

"Needless to say, Dolby doesn't screw the independents over'

I would be happy to introduce you to a few that would tell you differently if you'd like me to. You in fact actually already know one of them pretty well. The problems in all cases stemmed right from the top at Dolby. What I've observed over the last 23 years is that every company out there has screwed over independents pretty much to the same extent as the other.

Mark

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Steve Kraus
Film God

Posts: 4094
From: Chicago, IL, USA
Registered: May 2000


 - posted 07-24-2004 07:25 PM      Profile for Steve Kraus     Send New Private Message       Edit/Delete Post 
Screw over or simply not grant the same favors? There's a difference. Is it unreasonable to do something for a customer who might represent thousands of units at the stroke of a pen that you might not do for someone else?

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Phil Hill
I love my cootie bug

Posts: 7595
From: Hollywood, CA USA
Registered: Mar 2000


 - posted 07-24-2004 07:29 PM      Profile for Phil Hill   Email Phil Hill       Edit/Delete Post 
It might be unreasonable, but it is certainly the way of the *real* world.

>>> Phil

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Michael Schaffer
"Where is the
Boardwalk Hotel?"

Posts: 4143
From: Boston, MA
Registered: Apr 2002


 - posted 07-24-2004 09:30 PM      Profile for Michael Schaffer   Author's Homepage   Email Michael Schaffer   Send New Private Message       Edit/Delete Post 
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Brad Miller
Administrator

Posts: 17775
From: Plano, TX (36.2 miles NW of Rockwall)
Registered: May 99


 - posted 07-24-2004 10:31 PM      Profile for Brad Miller   Author's Homepage   Email Brad Miller       Edit/Delete Post 
Fine Steve, call it a "favor". Would you like to hear the bedtime story of how DTS screwed me over with the unit in my screening room? Good, because here it comes...

I bought a new dts6-d for my screening room and had only put a handful of hours on it (several movies) before it started giving me fits. Now had that unit gone into a regular theater, it would've started failing within a couple of days and DTS would have quickly sent a replacement or replacement parts. However even though they knew how many hours my unit had on it, because it had just passed it's warranty point, it was a big fuck you I received towards warranty service. That is about as low as you can get and I did not appreciate spending more $$$ in the end to fix what was a lemon dts6-d player right out of the manufacturer's warehouse.

Ooooooh, what about the evil beasts from hell? (Yes I am speaking of the dts6-AD units, possibly the biggest excuse of a sound processor to evolve in the last 10 years.) I had to kick and scream at DTS for a few MONTHS just to get a friggin' cdrom with a firmware upgrade on it so the units would stop randomly playing the feature during intermission or non-timecoded prints. (Of course they couldn't just email an image file. That would've been too easy and far too quick of a solution.) Customer service? We don't need no stinkin' customer service! Yes indeedy, DTS loves their customers.

Seriously, I could go on with various bullshit ways DTS has treated people including customers of mine. However in my experience I cannot recall a time where Dolby screwed someone over. (Feel free to refresh my memory Mark.) You like DTS and they haven't bent you or your customers over yet, so fine...keep buying them, I don't care. Dolby has never screwed me over and their products do the job with better reliability than DTS has. The projectionists at theaters I service also unanimously prefer SRD to DTS. Oh yes and not like it's really all that big of a deal, at least Dolby has a decent sound trailer! DTS still has that insanely old flying disc and pathetically lame piano crap to "impress" customers with in their advertising.

I must agree with Schaffer though that this thread is pointless and is going nowhere. This Dolby vs. DTS debate has been done to death elsewhere. Do a search.

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Steve Kraus
Film God

Posts: 4094
From: Chicago, IL, USA
Registered: May 2000


 - posted 07-24-2004 11:12 PM      Profile for Steve Kraus     Send New Private Message       Edit/Delete Post 
My question was actually directed at Mark and his comment that every company out there has screwed over independents pretty much... I just don't think that's true.

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