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Author Topic: Order from JBL taking forever Louis Bornwasser Film God Posts: 4441 From: prospect ky usa Registered: Mar 2005 posted 07-15-2010 10:07 PM                        I can order any individual parts from JBL. Also I may well have one each LF speaker with or without drivers, used. I am certain I can easily locate the HF system as well. Just one of each? Call me Monday. Louis  |  IP: Logged Randy Stankey Film God Posts: 6539 From: Erie, Pennsylvania Registered: Jun 99 posted 07-21-2010 11:00 AM                     I talked to somebody at JBL today. (Julie.) Apparently this order has been kicking around the sales office for a while. From my conversation, they don't have all the parts in stock. I gather that they have the horn parts that go on top and they have the LF speaker drivers. I am unclear as to whether they have the wooden (MDF) cabinet, although those should be trivial to make. What seems to be the problem is the crossover network that goes in the cabinet. I told them that I have some of the parts from the old, broken speaker here in my shop. They claim that they don't sell the individual parts out of the set. They are working on the situation. I'll find out an answer soon, I hope.  |  IP: Logged Richard Fowler Film God Posts: 2392 From: Ft. Lauderdale, FL, USA Registered: Jun 2001 posted 07-21-2010 12:56 PM                     That network is for a 4638TH Bass cabinet with a crossover point of 630HZ....I could see after many years of bi/tri-amping with electronic crossovers that part could be gathering dust as a general stock item....  |  IP: Logged Randy Stankey Film God Posts: 6539 From: Erie, Pennsylvania Registered: Jun 99 posted 07-21-2010 01:18 PM                     It'd be good if we could come up with one!  |  IP: Logged Jeremy Weigel Phenomenal Film Handler Posts: 1062 From: Edmond, OK, USA Registered: Mar 2007 posted 07-21-2010 10:39 PM                     Randy, Tri-State Theatre Supply has several 4675's with no crossovers though. Might be worth checking out if you can get the crossover from Hadden.  |  IP: Logged Tony Bandiera Jr Film God Posts: 3067 From: Moreland Idaho Registered: Apr 2004 posted 07-22-2010 11:13 AM                     Randy, Listen to Jeremy and Louis.. Cancel the order with the other "dealer" and contact Louis. You will be up and running sooner and probably for a lot less money which will make your owner happy. The delays and lack of communication you have experienced shows that your current dealer doesn't give a rat's ass about their customers. And since they aren't a cinema dealer you have EVERY right to go to someone else for this situation. Don't be like someone else recently who did not listen to the good advice that was given to him here.  |  IP: Logged Randy Stankey Film God Posts: 6539 From: Erie, Pennsylvania Registered: Jun 99 posted 07-22-2010 12:51 PM                     I have Spoken to Louis by phone. He gave me some good advice. He actually helped me find somebody, located in Erie, PA, who reportedly has a used cabinet and horn just like I need. If I can cut a deal with this person I will cancel the order with JBL. In conversation with the sales admin. from JBL she gave me the impression that she was working to get a solution by the 26th of July. No promise was made but that date was discussed. Frankly, I seriously doubt JBL's ability to complete this order at all, let alone by the end of the month. I also learned that there are others who have ordered this speaker and they are still waiting, too. It would be nice to think that all of us could get together and put collective pressure on JBL to follow through with their, so far, unkept promises. I don't know if that would have any effect but it's a thought. I have also been talking to others on Film-Tech who might be able to provide alternate solutions. I don't know how things will turn out but, one way or another, I will have a solution to this problem whether JBL helps or not. Bottom line: JBL had better get on the stick or they are going to start losing orders!  |  IP: Logged Jeremy Weigel Phenomenal Film Handler Posts: 1062 From: Edmond, OK, USA Registered: Mar 2007 posted 07-22-2010 06:47 PM                     What crossover would be good to use on those 4675C's? I'm looking to replace some Smart Stage-1's.  |  IP: Logged Tony Bandiera Jr Film God Posts: 3067 From: Moreland Idaho Registered: Apr 2004 posted 07-23-2010 11:15 AM                     Jeremy: I presume you're talking active crossovers? The best would be to install a QSC DCM monitor as it allows time alignment and gain trims for the stage speakers. QSC makes a nifty breakout board for the monitor if you need to send the outputs to a non-QSC amp. (Be aware that it does NOT provide the proper interface for the speaker lines to return to the monitor though.) Next best would be the XTA series plug-in crossovers (I have a set with the 1RU Ultra*Stereo frame that I could sell ya, contact me by PM). A THX monitor/crossover would work well, but good luck finding one and getting the cards for it.  |  IP: Logged Brad Miller Administrator Posts: 17775 From: Plano, TX (36.2 miles NW of Rockwall) Registered: May 99 posted 07-23-2010 11:54 AM                     Oh they're around. I am pulling 2 of them from service in December.  |  IP: Logged Demetris Thoupis Phenomenal Film Handler Posts: 1240 From: Aradippou, Larnaca, Cyprus Registered: Apr 2001 posted 07-23-2010 12:26 PM                     The USL monitor crossover d version offers equivalent features like the QSC monitors. If you are not using QSC amps is really no reason to use the dcm unit since usl offers also d15 as well as phoenix connections. Demetris  |  IP: Logged Jeremy Weigel Phenomenal Film Handler Posts: 1062 From: Edmond, OK, USA Registered: Mar 2007 posted 07-23-2010 12:31 PM                     Sorry, didn't specify. It would be a passive x-over.  |  IP: Logged Louis Bornwasser Film God Posts: 4441 From: prospect ky usa Registered: Mar 2005 posted 07-23-2010 01:15 PM                        The old passive crossover was the 3160. I think. (externally mounted.) Louis  |  IP: Logged Jeremy Weigel Phenomenal Film Handler Posts: 1062 From: Edmond, OK, USA Registered: Mar 2007 posted 07-23-2010 02:36 PM                     Yeah, we have 3160's on the JBL 4670's we have on the other screens. I have found many of them up on eBay, but was just curious if there was another passive x-over that would be good to also consider. Just a thought also, is the passive x-over that came with the Smart Stage-1's (I believe that's the model. They are a 2-way single 15" LF and horn. They're no longer listed on the Smart website and tried googling, but found nothing.).  |  IP: Logged Mark Gulbrandsen Resident Trollmaster Posts: 16657 From: Music City Registered: Jun 99 posted 07-23-2010 03:39 PM                     Randy, I believe JBL is now making those speakers in China... so that might be the hold up. Word has it that the older US Made JBLs are better. I agree with the others though... Go with QSC. They are a bit more expensive but worth every penny. Mark  |  IP: Logged

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