my profile | my password | search | faq & rules | forum home

» Film-Tech Forum ARCHIVE   » Operations   » Film Handlers' Forum   » Order from JBL taking forever (Page 3)

This topic comprises 3 pages: 1  2  3

Author Topic: Order from JBL taking forever Richard Fowler Film God Posts: 2392 From: Ft. Lauderdale, FL, USA Registered: Jun 2001 posted 07-23-2010 05:08 PM                     The 3160 was used on older cabinets until the early 1990's which is a 800 watt passive with high frequency attenuation and a 500HZ crossover......this was the updated version of the classic N500. JBL later supplied an internal crossover network (N-4638) installed on the speaker input plate of the 4638TH bass cabinet which is part of 4675C / 4670D systems....this crossover has a higher crossover point. Sam at QSC told me that their speakers had Chinese parts  |  IP: Logged Cameron Glendinning Jedi Master Film Handler Posts: 845 From: West Ryde, Sydney, NSW Australia Registered: Dec 2005 posted 07-23-2010 05:27 PM                     I was under the impression that JBL theatre parts had been coming from the Philipines (yet another asian country) for many many years but were assembled in the USA.  |  IP: Logged Randy Stankey Film God Posts: 6539 From: Erie, Pennsylvania Registered: Jun 99 posted 07-23-2010 07:32 PM                     I am going forward with the deal on the speaker from the second supplier, here in Erie. He has a 4538TH cabinet with the crossover. He has a 2360A horn for the top. I already have the driver donut for the back so I won't have to buy that part. It's used equipment pulled out of an AMC theater. If all goes as planned we'll have a speaker in place by the end of next week. As it stands, the only saving grace for JBL would be if their goods showed up on my doorstep first thing Monday morning. We have already contacted the dealer who we placed the original order with and told him our plans. By some time next week I plan to contact JBL directly and reiterate the request to cancel the order. Do you think I should tell them the reason is because of their failure to deliver promised goods in a timely manner so we found a solution elsewhere? Or, do you think I should just say, "Cancel" and leave it at that?  |  IP: Logged Jeremy Weigel Phenomenal Film Handler Posts: 1062 From: Edmond, OK, USA Registered: Mar 2007 posted 07-23-2010 07:43 PM                     I would definitely express the reason for canceling the order. A 2 month or longer turn around is unacceptable. Hopefully the dealer or JBL doesn't try to apply a cancellation charge.  |  IP: Logged Mark Gulbrandsen Resident Trollmaster Posts: 16657 From: Music City Registered: Jun 99 posted 07-24-2010 04:07 PM                     I have no problem with Chinese parts or equipment. Thay can make really good stuff. I was merely thinking it may be part of the delay.  |  IP: Logged Samuel Hynds Film Handler Posts: 50 From: Riverside, CA, USA Registered: Aug 2004 posted 07-26-2010 04:45 PM                     fyi - Some of our parts do come from various Asian suppliers, especially tooled plastic parts. However, the QSC DCS screen channel and subwoofer parts come mostly from US and European suppliers. QSC has a full cabinet and paint shop at our headquarters in Costa Mesa, CA where most of the screen channels and subwoofers are built. Our surround speakers are sourced in Asia as it would be impossible to meet the price and performance targets for these models if they were built in a high-overhead location like southern California. All QSC products are tested to meet the same standards regardless of manufacturing location. Sam Hynds QSC Audio Products, LLC Product Specialist - Cinema  |  IP: Logged Randy Stankey Film God Posts: 6539 From: Erie, Pennsylvania Registered: Jun 99 posted 07-28-2010 09:10 PM                     Just an update: The new speaker was delivered just this evening. We got a used model JBL speaker from a local supplier. It's a company I have known about but for one reason or another just haven't had any dealings with until now. The Company is called Piranha, Inc. They do a lot of work for AMC theaters in various cities. I gather that they have been working on a lot of digital conversions for AMC and the equipment they have is taken from AMC theaters. Regardless... We now have the speaker and it cost cost less than a third of what a brand new one from JBL would have cost. I've got nothing personal against he people at JBL but "too bad... so sad!" Sam, If I could have figured out a way to use QSC speakers I would have but my budget was very tight. I was pushing my limit with the order from JBL. I already had two speakers from JBL. If I went with QSC I would have had to buy three instead of just one. There was no way I was going to convince the boss to spend that much for speakers. Given the experience I have had dealing with JBL I am certainly going to give serious consideration to QSC the next time I am in the market for audio equipment.  |  IP: Logged Richard Hamilton Phenomenal Film Handler Posts: 1341 From: Evansville, Indiana Registered: Jan 2000 posted 07-29-2010 10:36 AM                     quote: Mark Gulbrandsen I have no problem with Chinese parts or equipment. Thay can make really good stuff. hehe  |  IP: Logged Mark Gulbrandsen Resident Trollmaster Posts: 16657 From: Music City Registered: Jun 99 posted 07-29-2010 01:33 PM                     Yes they can Richard as can many other countries. However it seems it is only high quality when it is built to U.S. or Japaneese specs. Most of the Chinese originated stuff is still absolute crap. Mark  |  IP: Logged Richard Hamilton Phenomenal Film Handler Posts: 1341 From: Evansville, Indiana Registered: Jan 2000 posted 07-29-2010 02:16 PM                     Mark, Not going to get into it with you about China again. I was laughing when I wrote my response, it was only aimed at your previous responses in a different thread when you were slamming China a couple years ago when I was living in China. Rick  |  IP: Logged Randy Stankey Film God Posts: 6539 From: Erie, Pennsylvania Registered: Jun 99 posted 08-02-2010 02:28 PM                     I had my "Hello world" test today. It went really well. The new (used) speaker is installed and working as expected. My next step is to tune the system up and run it at highway speed. Detaching it from the Media Matrix processor and running all speakers full-range from amplifier to speaker, without any intervening equipment, has made a noticeable difference to me. What's more, I have the internal levels controls for all the channels almost as low as they can go. I should have lots of headroom in the system now. All that's really left to do is touch up the A-Chain and do a full B-Chain. They I should be ready to run. Given the difference I hear, now, with the system untuned (EQ controls at mid-setting) I'm hoping things will sound really good compared to what it was. I'm thinking the next step is to get better amplifiers because what I've got is a mishmash of junky, old amps. There is an old Crest and a QSC USA-900 for the L/C/R channels. There is a couple of old Altec amps for the subs. I want to replace those amps so I can be all ready to drop in the Dolby processor when I can finally weasel that out of the boss.  |  IP: Logged

All times are Central (GMT -6:00)

This topic comprises 3 pages: 1  2  3

Printer-friendly view of this topic

Hop To: Select a Forum: Category: Operations -------------------- Digital Cinema Forum Film Handlers' Forum Large Format Forum Ground Level Feature Info, Trailer Attachments & REAL Credit Offsets Category: Community -------------------- Film-Yak Film Handlers' Movie Reviews The Afterlife Bob Maar's Joke-A-Thon Category: Classified -------------------- Equipment and Supplies Wanted/For Sale Help Wanted/Seeking Employment Category: System -------------------- Software Beta Testing Forum

The Film-Tech Forums are designed for various members related to the cinema industry to express their opinions, viewpoints and testimonials on various products, services and events based upon speculation, personal knowledge and factual information through use, therefore all views represented here allow no liability upon the publishers of this web site and the owners of said views assume no liability for any ill will resulting from these postings. The posts made here are for educational as well as entertainment purposes and as such anyone viewing this portion of the website must accept these views as statements of the author of that opinion and agrees to release the authors from any and all liability.