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This topic comprises 3 pages: 1 2 3
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Author
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Topic: Unable to Upload Content to Sony Project
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Randy Stankey
Film God
Posts: 6539
From: Erie, Pennsylvania
Registered: Jun 99
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posted 09-12-2016 12:20 PM
I want to like Sony products. Years ago, they used to be the best. When I worked as a TV salesman, Sony was the top product we sold. I don't know why but, lately, Sony seems to have turned to crap. Today, you could hardly pay me to take a Sony product.
Sony products always seem to use proprietary technology that is incompatible with everything else except other Sony products. Remote controls. Memory sticks. Cables & connectors. Battery packs. When you buy Sony, it seems like you'd better be prepared to go all-in and buy everything Sony or else you'll have a heck of a time getting things to work together.
You often can't even use a regular screwdriver to set up or repair Sony equipment. I used to have a hell of a time replacing Philips head screws that people would strip out until I learned that Sony doesn't use standard Philips head screws. They use JIS screws that look like Philips but have a weird, tapered point. If you don't look for the dot on the head of the screw +. that indicates that it's a JIS screw and you use a regular Philips screwdriver, you're liable to strip out the screws. Furthermore, very small screws might not have a dot. You just have to know.
When it comes down to it, Sony products are like magical black boxes that take special tools and equipment to set up and repair. It takes special procedures to install and repair Sony.
The quality of Sony products has gone downhill so much that it isn't worth it to buy Sony in the first place.
If I owned a movie theater company that had 1,000 screens... one hundred locations around the country and a dozen or more theaters per location, I would never outfit them with Sony projectors. A suite in Las Vegas filled with hookers couldn't convince me to buy Sony. I'd have to completely refit my theaters then retrain and resupply all my technicians. It's just not worth it.
When I worked for Cinemark, Sony was the most difficult company to work with. Christie, USL, Dolby and others were much more accessible. You could usually get answers and solve problems with a phone call from them. With Sony, I'd be lucky to get somebody to call me back from voice mail. Other companies sometimes sent factory reps into the field to give us tips and training on how to repair equipment. I don't even know whether Sony has factory reps in the field.
I think that the reason why Sony always seems to bail out of the theater market is because they are so inconsistent. They put out a product and promise buyers that it will be so much better than other, competing products but, after a while, buyers figure out that they've been had and stop using Sony products. Then, when the market runs dry, Sony drops the product line and leaves all the still-existing users in the lurch. This cycle repeats a few times with the next "latest and greatest innovation" that Sony puts out...then drops a few years later. After a few times, customers begin to think, "Screw me once, shame on you. Screw me twice, shame on me."
Honestly, I think Sony should partner with Bose! ![[Wink]](wink.gif)
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Ioannis Syrogiannis
Expert Film Handler
Posts: 147
From: Reykjavík, Iceland
Registered: Jun 2005
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posted 09-12-2016 03:15 PM
quote: Randy Stankey
You often can't even use a regular screwdriver to set up or repair Sony equipment. I used to have a hell of a time replacing Philips head screws that people would strip out until I learned that Sony doesn't use standard Philips head screws. They use JIS screws that look like Philips but have a weird, tapered point. If you don't look for the dot on the head of the screw +. that indicates that it's a JIS screw and you use a regular Philips screwdriver, you're liable to strip out the screws. Furthermore, very small screws might not have a dot. You just have to know.
Don't want to argue about the policies of Sony, I can understand what Randy is talking about when mentioning "With Sony, I'd be lucky to get somebody to call me back from voice mail." even though I didn't experienced that, yet, I 'll have to mention that, with a Philips#2, you can get *really* deep into a projector's heart.
With a Philips#1 and a #3, you can really tear it apart in pieces.
That is, from a technician's view, a relief.
Especially if you happen to have to open a Kinoton (the other side of it, sorry for pointing the finger) on the next auditorium.
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