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This topic comprises 3 pages: 1 2 3
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Author
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Topic: TERMINATED!!!
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Dave Williams
Wet nipple scene

Posts: 1836
From: Salt Lake City, UT, USA
Registered: Jan 2000
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posted 01-24-2002 03:59 PM
Bob,The registers they are using for box are not designed well for this function. They are designed for general sales only. They are Sanyo's. Very limited in thier abilities. It prints a ticket number, but only in one place. We have to give both white and yellow to customer, and then they in turn give entire white slip to doorman. Doorman keeps entire white slip, and if they are called away on a problem, which is common as we are by policy understaffed, then people just keep the white slip and SLIP on by to thier show. Otherwise the box person keeps the white piece. At one point someone, allegedly the field manager, removed all of the customer view readouts so that the customers did not see what was bieng rung up, if anything at all, making it truly easy for an employee to steal. And just to throw this in, this same field manager told me this, and this is thier policy. You see they do not allow the employees to use the change function on the registers. Not at all. They deprogram them from the registers whenever they find them in use. It is thier policy and this was on my first day of employment that "...if an employee cannot do the math for change in thier head, then they have no place behind a register, much less in our company". My policy has always been, and I think the industry would tend to agree here, that it is super easy to give too much change if you do not enter the correct amount of money given to you into your transaction. I can do the math, but I still enter the amount they give me, just so there is no confusion on anyones part. It's just like a bank account. You enter the checks you write into the proper column and do the math, not just do the math in your head and hope to hell you got it right. A lot of registers came up short or over by leaps and bounds when I first started. I put an end to that right away, and since then no problems in three years. Well not on shortages anyway. Dave
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Dave Williams
Wet nipple scene

Posts: 1836
From: Salt Lake City, UT, USA
Registered: Jan 2000
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posted 01-25-2002 10:03 PM
I am laughing today. I went in and after two weeks they finally caughed up my check. Even then the owner was attempting to quiz me about several issues mostly about missing keys. These keys were the concession keys that a former manager misplaced and we never found. I was told today that therefor I am a bad manager because if I had just done my checklists they would not be missing.Also one of the projectors (very old simplex's that needed work really bad. They needed to be oiled every set to avoid burnout. They leaked like siv's and the owner was the one who made sure I knew this when he hired me three years ago) burned up two hours AFTER I was fired. I was told today that if I had done my checklists they would have known that the projector needed oil all the time. I am a bad manager. If I am so bad, why did the equipment not fail under my jurisdiction? He is the one who told me about the failing machines, and I am the one responsible for HIM not keeping up on the oiling? Actually bob, I was laughing pretty hard today after all that. If HE is calling me a bad manager, well I take it like a compliment. If the devil himself came to the surface of the earth and told you to your face that you were a bad agent of evil, well I would just take that as a good thing! The company is self-destructing, and has been for quite some time. Outsiders have known this for a while, as have I. I could laugh at all the hell he will have to go through but I have had my say. Just knowing that they are running around like chickens with thier heads cut off makes me warm inside. I dont hate, I just have reverse love. I have an audition for a stage show "HARVEY" tomorrow with Hale Theatre here in Salt Lake. Need to work on my standup routine, will steal many jokes from the joke room.!!! Need to run, but as the weeks go on, I will keep posting policies that these guys do that just makes them sound so silly, like having 9 different checklists, one of which actually lists another checklist on that checklist, and two checklists are exactly the same, with different headers. That and the 28 different weekly reports that have to be done, besides the 11 daily reports and the opening report that has 20 items on it, 17 of which you cant do until you close. And they get real mad when you spend all your time doing paperwork. Just ask Mark G. These guys are a real hoot! Dave
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