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This topic comprises 5 pages: 1 2 3 4 5
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Topic: An employee threatened me tonight..
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Jason Black
Phenomenal Film Handler

Posts: 1723
From: Myrtle Beach, SC, USA
Registered: Nov 2000
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posted 01-06-2005 11:11 PM
Richard,
I see a trend to, unless you're just that damn unlucky.
If *I* were *you* in *this* position, I'd have a talk with the employee in question, along with your boss. Id bring the situation to light and ask the employee just what it is he doesn't like about his working environment. If there are sound reasons why he "threatened" you, you and your boss need to know, now, not after you've gotten your ass beaten by some hardhead punk.
Now that the first part is out of the way, let him know that you first and foremost, you are both there for a common goal, to provide the customer with the best customer service you can so that everyone is happy. The customer, becuase they got a good show and good food, and the two of you becuase you are getting a paycheck and not having to shovel shit for a living. Then... explain to him that while you both work together, there will be a certain level of reciprocal respect given by both of you. Neither of you can do this alone and you both are expendible.
By the sounds of things, this kid has a chip on his shoulder and, most likely, needs to be re-trained or dismissed. Your boss shoudl eb able to offer guidance in this area. If he/she can't.. you're working for the wrong person...
Don't take shit from employees, but be reasonable in your reactions. Remember, always, and I mean ALWAYS treat your employees with the same respect that you want to be treated, otherwise, you'll turn into one of the misinformed corporate dicks in the 'chain theatre' world. God knows, we have enough of them already!
Good luck and let us know what happens.
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Justin West
Master Film Handler

Posts: 271
From: Peoria, IL, USA
Registered: Jul 2001
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posted 01-07-2005 01:41 AM
Richard: I, too, think you are taking the right course by approacing the subject, pronto, in a meeting among the 3 of you (your boss included)...lay it on the table that you were upset by his comment, that you had to address it but, if you are doing something wrong in approach or tone of voice, you will work on toning it down, do less bird-dogging, whatever...but, in exchange, you expect him to approach you with mutual respect, without threats, and that he is expected to complete the tasks assigned (lest any changes are mutually agreed to, on a nightly basis) so on and so forth.
BTW, note what you explained:
quote: Richard Greco continuous reminding was getting annoying and that if I kept it up somebody woud pop me.
OK, you say that he said that "SOMEBODY" would pop you...he did not say that HE would necessarily be the one who is doing the popping...right? My point is that maybe his comment came from general talk that may be echoed amongst him and his co-workers, and he was just the one to blurt it out to you in a heated moment? Maybe your approach or attitude is not mixing well with the troops? You are the "new kid on the block," right? How long have the others been there? You might need to have a chat with all of them (re-evaluate how you approach them all in your job). I'm not saying it IS YOUR fault, heck, it could be a 43-year old guy doesn't like taking directions from a guy many years his junior (if that is the case, that is just too d@mn bad). A successful manager recognizes it is the people working for him who can make him...
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