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» Film-Tech Forum ARCHIVE   » Operations   » Ground Level   » Harkins to ban texting (Page 2)

 
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Author Topic: Harkins to ban texting
Scott Norwood
Film God

Posts: 8146
From: Boston, MA. USA (1774.21 miles northeast of Dallas)
Registered: Jun 99


 - posted 09-22-2010 08:05 AM      Profile for Scott Norwood   Author's Homepage   Email Scott Norwood   Send New Private Message       Edit/Delete Post 
Jammers and Faraday cages won't solve the problem of people turning on their cell phones periodically (and lighting up the room) to check their messages, sadly. They _would_ solve the issue of ringing telephones, but that seems to be less of a problem now than it was, say, five years ago.

The real problem here is that people are rude. Technology won't solve that.

I will add that college campus screenings are terrible in this respect. Cell phones turn on all the time, as do laptops, Ipads, and other devices with backlit LCDs. I don't understand why students do not seem to be able to be out of touch with the world for two hours, but it is a real problem (and highly disrespectful of the professor, too).

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Bobby Henderson
"Ask me about Trajan."

Posts: 10973
From: Lawton, OK, USA
Registered: Apr 2001


 - posted 09-22-2010 08:33 AM      Profile for Bobby Henderson   Email Bobby Henderson   Send New Private Message       Edit/Delete Post 
Back when I was in school the use of a portable electronics device, such as a calculator, in certain classes was strictly forbidden because the device could let you cheat. An Internet capable phone or portable tablet, netbook or notebook would let students cheat in a variety of classes.

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Frank Angel
Film God

Posts: 5305
From: Brooklyn NY USA
Registered: Dec 1999


 - posted 09-22-2010 11:18 AM      Profile for Frank Angel   Author's Homepage   Email Frank Angel   Send New Private Message       Edit/Delete Post 
Scott, you are right, people will "check" to see how important they are, but if signs are conspicuously posted that say something to the effect of: "There is no cellphone reception in this area -- if you must use your cellphone, signal strength is only available in the lobby area." Once they get it thru their texting fingers up to their brains that they just won't get any reception in the auditorium proper, that should deter them. And once it becomes well known that theatres block signals, it should solve the problem.

This of course would have to be after the FCC makes it legitimate. Until then, jamming surreptitiously might not prevent texting (you don't need a signal while texting, just to send) but it will prevent conversations, which as hard as it is to believe, still happens more than you would imagine. How anyone doesn't understand how grossly inconsiderate it is to carry on a cellphone conversation while in a movie theatre while the movie is PLAYING is beyond me, but it happens, and often.

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Kurt Zupin
Jedi Master Film Handler

Posts: 989
From: Maricopa, Arizona
Registered: Oct 2004


 - posted 09-22-2010 11:32 AM      Profile for Kurt Zupin   Email Kurt Zupin   Send New Private Message       Edit/Delete Post 
A "White Out" is what Harkins is calling putting a "NTDM" poster up in every poster case. Inside and out, the posters are white and show a sell phone with the letters NTDM on it and a frowny face. Sorry shoulda explained that in the first post.

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Mike Blakesley
Film God

Posts: 12767
From: Forsyth, Montana
Registered: Jun 99


 - posted 09-22-2010 11:58 AM      Profile for Mike Blakesley   Author's Homepage   Email Mike Blakesley   Send New Private Message       Edit/Delete Post 
Actually jammers would only work if you could put up a sign saying "Your cellphone WILL NOT WORK in this theatre!" If you had to use a jammer on the sly, then people will probably pull out their phone even more often, trying to see if it's "working yet."

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Pravin Ratnam
Jedi Master Film Handler

Posts: 844
From: Atlanta, GA,USA
Registered: Sep 2002


 - posted 09-23-2010 04:02 PM      Profile for Pravin Ratnam   Email Pravin Ratnam   Send New Private Message       Edit/Delete Post 
For those stuck in the middle of a row, I have thrown a single kernel of popcorn at a person's head. It is usually easier if they have an empty seat next to them. This way, if we miss, it won't hit others.

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Martin McCaffery
Film God

Posts: 2481
From: Montgomery, AL
Registered: Jun 99


 - posted 09-23-2010 04:42 PM      Profile for Martin McCaffery   Author's Homepage   Email Martin McCaffery   Send New Private Message       Edit/Delete Post 
It's tempting to revert to the Rocky Horror method: Blast them with a squirt gun.

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Mike Rivest
Expert Film Handler

Posts: 185
From: Montréal QC Canada
Registered: Nov 2009


 - posted 09-23-2010 04:48 PM      Profile for Mike Rivest   Email Mike Rivest   Send New Private Message       Edit/Delete Post 
Bobby, Here in Quebec, Cine Enterprise also has an zero tolence policy on phones.
http://www.cinentreprise.com/cellulaire.asp (in French)

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Bobby Henderson
"Ask me about Trajan."

Posts: 10973
From: Lawton, OK, USA
Registered: Apr 2001


 - posted 09-23-2010 09:57 PM      Profile for Bobby Henderson   Email Bobby Henderson   Send New Private Message       Edit/Delete Post 
Very Nice. More theaters need to adopt the same policy.
[thumbsup]

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Frank Angel
Film God

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From: Brooklyn NY USA
Registered: Dec 1999


 - posted 09-23-2010 11:58 PM      Profile for Frank Angel   Author's Homepage   Email Frank Angel   Send New Private Message       Edit/Delete Post 
I thought we already had a xero tolerance for cell phones for a long time. To the extent it has worked or not, will be the same extent the zero tolerance works for texting on them. I don't see how it's much different.

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Bobby Henderson
"Ask me about Trajan."

Posts: 10973
From: Lawton, OK, USA
Registered: Apr 2001


 - posted 09-24-2010 08:46 AM      Profile for Bobby Henderson   Email Bobby Henderson   Send New Private Message       Edit/Delete Post 
It's one thing for individuals to have a zero tolerance attitude toward phone use in movie theaters. It's another thing entirely when a theater operation has the balls to specifically announce, publicize and enforce a zero tolerance cell phone policy. A few theaters are taking specific action while the rest of the exhibition industry just sits around wasting time talking about the issue.

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Scott Jentsch
Phenomenal Film Handler

Posts: 1061
From: New Berlin, WI, USA
Registered: Apr 2003


 - posted 09-27-2010 11:07 AM      Profile for Scott Jentsch   Author's Homepage   Email Scott Jentsch   Send New Private Message       Edit/Delete Post 
Jamming cell phone signals only treats a symptom, but not the problem. It doesn't stop people from talking loudly and causing other forms of disruptive behavior.

Treating the problem by monitoring the auditoriums and dealing with disruptive people seems like a much more effective way of resolving the problem.

If you ran a restaurant, and you had a problem with someone talking too loudly on their cell phone, would you block all cell phone signals, or would you approach that one person and ask them to correct their behavior?

This subject keeps getting discussed ad nauseum, and I just don't get why monitoring auditoriums isn't a valid solution. Not only does it resolve patron behavior issues, it also allows the theater to proactively find and fix myriad issues with presentation.

After a little bit of time doing it, the staff should be very familiar with the auditoriums and when something is off (light bulbs too bright, picture out of focus, blown sound channel) and patrons will see that someone is watching and be less likely to cause disruptions.

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Joe Redifer
You need a beating today

Posts: 12859
From: Denver, Colorado
Registered: May 99


 - posted 09-27-2010 12:19 PM      Profile for Joe Redifer   Author's Homepage   Email Joe Redifer   Send New Private Message       Edit/Delete Post 
quote: Scott Jentsch
Treating the problem by monitoring the auditoriums and dealing with disruptive people seems like a much more effective way of resolving the problem.
Am I the only one who gets annoyed by having theater drones walk around the auditorium while the movie is playing? It pisses me off and it is extremely distracting. This is another reason I hate watching movies at the theater. Also, theater drones can't be in there all of the time and they certainly can't hear audience members talking. They may sound loud when they are sitting right behind you or somewhere in your vicinity, but they will not be heard by the usher in the aisle/in front of the screen. It resolves nothing. I have heard people be every bit as obnoxious in auditoriums that were "monitored" as ones that were not. The ONLY thing the theater drones does for the audience, other than distract them from trying to watch the movie they paid to see, is... well actually that's all they do.

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Bobby Henderson
"Ask me about Trajan."

Posts: 10973
From: Lawton, OK, USA
Registered: Apr 2001


 - posted 09-27-2010 02:07 PM      Profile for Bobby Henderson   Email Bobby Henderson   Send New Private Message       Edit/Delete Post 
The reality is many theater chains are hell bent on cutting payroll to the bare minimum. Executives often only want theaters staffed barely enough to take care of the box office, snack counter and auditorium clean-up between shows. The manager or assistant manager may be running upstairs to take care of starting movies as well as subbing for one or more empty positions downstairs. Customer service quality can suffer since an under-staffed theater can have its box office and snack counters hit with long lines and wait times.

In that cost cutting environment it's going to be difficult to find the staffing manpower necessary to actively monitor all the auditoriums in a multiplex. Unfortunately for any no tolerance policy on phone use to work ushers would have to periodically check on the auditoriums. Further the theater would probably need some security people handy to remove certain offenders in enforcing the policy. If no one is checking on the audience then certain members of the audience are going to do whatever they want.

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David Despain
Film Handler

Posts: 10
From: San Tan Valley, AZ USA
Registered: Aug 2009


 - posted 09-27-2010 02:10 PM      Profile for David Despain   Email David Despain   Send New Private Message       Edit/Delete Post 
Joe, I would have to agree with you. I have even gone as far as having staff sit in certain movies to keep people in line. I can do theatre checks every 15 min, remove the offending parties, and the problem will continue as soon as I leave the auditorium.

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