September 2026: Due to a software update, all users will be required to change their password.
Use the login dialog to enter your credentials and follow the link to change your password.
If you don't know your password or user name, use the "Forgot Password" link in the login dialog.
You might also try to generate logs from the IMS using the following method (via USB stick, automatically) to diagnose:
1: Ensure the USB drive you’re going to use is formatted as FAT32
2: On the root of the USB, create a folder and name it “doremi”.
3: Inside the doremi folder, create another folder and name it “report”.
4: Connect the USB drive to the server for about 5-6 minutes, and then remove.
5: Inside the report folder, there will be a .tgz file which is the detailed report.
Please remember that to be able to boot up the server from USB, you'd need to use the OS clone/file - you should be able to obtain it from Dolby support or your local tech.
Also, when booted, to be able to play encrypted packages, it may need a software update (with DLM), not to mention you will have to clear tamper errors and do a re-marriage when re-seating the IMS.
Is there a way to set boot order, book into an imaging tool, so you can re-image the boot USB in the server if it gets corrupt?
Looking at the Dolby site, they want you to pull out the internal USB and use a special cable to plug it in and Rufus directly onto it.
Painful and long procedure..
I expected you could plug in a monitor and keyboard or use the BIOS to select a boot device like on any typical computer.
Ie boot into a USB disk, running linux or similar then write to the internal USB using the IMS as the computer to do the work.
What I did to create an image out of DCP2000s SVs etc. was using the linux dd command. Root access necessary.
I had a USB thumb drive connected (2 or 4 GBs) and copied directly there. I could then use USB6 on the motherboard to run it.
If the host was another similar machine, I could have needed the detailed logs for the eS/N credentials.
Root access granted, and secure sell enabled, one could also run the following (example out of raspberry pi):
ssh user@<<Server's IP>> "sudo dd if=/dev/mmcblk0" | dd of=/root-to-local-folder/ScreenNumberImage.iso
change <<Server's IP>>, /dev/mmcblk0 and /root-to-local-folder/ScreenNumberImage.iso accordingly.
All that with a working server (most probably not applied here) and it always runs an error for not turning the server properly off (because the image was created while on).
Now that I think of it with a working server, one can use the dd command with an attached thumb drive locally, instead of remotely.
But it's always nice to have a remote alternative.
Edit:
On an IMS1000 this just worked (out of a linux terminal):
ssh root@192.168.1.11 "dd if=/dev/sdg" | dd of=/mnt/d/Filename.iso
Saved on drive D. After zipping, it was something less than 900MB. Was 4GB at first.
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