IMS3000 in standby mode

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  • Pedro Augusto
    Film Handler
    • Oct 2022
    • 35
    • São Paulo, Brasil
    #1

    IMS3000 in standby mode

    Hello all,

    I have an IMS3000 server that is in Standby mode.
    This message from exiting standby mode appears, but if I click on wakeup it doesn't change anything. Is there anything I can do?
    ​Captura de tela 2023-12-02 154201.png​
    Tags: None
    • Steve Guttag
      Film God
      • Jan 2020
      • 3777
      • Annapolis, MD
      #2
      What projector is it in? I presume an NEC? Is the NEC woken up? if so, I'd try reseating the IMS in case it thinks that it should be a NEC that is also in standby mode.

        Comment

        • Pedro Augusto
          Film Handler
          • Oct 2022
          • 35
          • São Paulo, Brasil
          #3
          I'm using it on a DP2K-10S. I've already replaced the server, changed the projector, but it's still the same warning.

            Comment

            • Marcel Birgelen
              Film God
              • Jan 2020
              • 3619
              • Maastricht, NL
              #4
              What software versions are you running on the DP2K-10S? Have you updated it to recent versions that supports the IMS3000?

                Comment

                • Pedro Augusto
                  Film Handler
                  • Oct 2022
                  • 35
                  • São Paulo, Brasil
                  #5
                  Yes, I'm using it in the latest version 1.16.199

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