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Author Topic: subtitles in digital Marco Giustini Film God Posts: 2713 From: Reading, UK Registered: Nov 2007 posted 06-03-2012 01:01 PM                     Thanks Steve, I have also read the recovery tool instruction and it's very clear now. Thanks and sorry everybody for drifting the topic a little bit!  |  IP: Logged Manny Knowles "What are these things and WHY are they BLUE???" Posts: 4247 From: Bloomington, IN, USA Registered: Feb 2002 posted 06-12-2012 09:07 AM                     Getting back to subtitles..... Here is an update: Dolby analyzed the log files from the DSS200 and found a number of communication errors between server and projector. (Failed attempts to establish TLS sessions.) To address this, I changed the 50-foot Ethernet cable between projector and the DSS200. The original was unshielded twisted pairs (UTP), so I changed to STP. After a few days, I sent Dolby another set of logs and they wrote back saying that they don't see the connection errors after the cable change. I don't think this is a total solution to the subtitle issue, but I'm optimistic that my system will now be about as stable as anyone else's, now that I've strengthened this particular weak link in the chain. Question for the "computer people" -- should we even be using UTP for any length run? I'm not inclined to ever allow it again.  |  IP: Logged Sam D. Chavez Film God Posts: 2153 From: Martinez, CA USA Registered: Aug 2003 posted 06-12-2012 09:18 AM                       UTP cables run a bit slower max, than STP due to the capacitance of the shield. Apart from that, it might be a good idea for noisy locations.  |  IP: Logged Manny Knowles "What are these things and WHY are they BLUE???" Posts: 4247 From: Bloomington, IN, USA Registered: Feb 2002 posted 06-12-2012 11:04 AM                     Sam -- I think you might have mis-typed -- did you intend to say that STP runs slower?  |  IP: Logged Sam D. Chavez Film God Posts: 2153 From: Martinez, CA USA Registered: Aug 2003 posted 06-12-2012 03:31 PM                       Yup, I got it exactly backwards: got to stop writing before two cups of tea.  |  IP: Logged Steve Guttag We forgot the crackers Gromit!!! Posts: 12814 From: Annapolis, MD Registered: Dec 1999 posted 06-13-2012 11:18 AM                     Update: Barco released (within the last 24-hours) 1.9.95 of their firmware. Among other things, it is said to improve subtitle reliability.  |  IP: Logged Jussi Siponen Film Handler Posts: 75 From: Mikkeli, Itä-Suomi, FINLAND Registered: Jan 2010 posted 06-15-2012 08:15 AM                     Excellent! Still waiting for the Communicator Touchpanel 4.6 to land on Barco's support website before applying the updates ("The enable all features it is recommended to use the combination of ICP 4.0, DP2K/DP4K software 1.9 and Communicator 4.6 as one package."). The Touchpanel software release typically lags a little behind the PC/Mac/Linux Communicator.  |  IP: Logged Steve Guttag We forgot the crackers Gromit!!! Posts: 12814 From: Annapolis, MD Registered: Dec 1999 posted 06-15-2012 10:59 AM                     I have heard, unofficially, of issues applying ICP 4.0.420. Proceed with caution.  |  IP: Logged Pete Naples Phenomenal Film Handler Posts: 1565 From: Dunfermline, Scotland Registered: Feb 2001 posted 06-15-2012 11:54 AM                     Proceed with caution indeed  |  IP: Logged Jussi Siponen Film Handler Posts: 75 From: Mikkeli, Itä-Suomi, FINLAND Registered: Jan 2010 posted 06-29-2012 07:12 AM                     I've now installed the updates on two C series projectors and heard of installation on one B series projector: - No issues in the installation process itself. - On the C series machines, LENS files had to be recreated -- picture was all over the screen and walls with projector complaining not being able to reach lens target. - The LENS issue did not occur on the B series projector.  |  IP: Logged Manny Knowles "What are these things and WHY are they BLUE???" Posts: 4247 From: Bloomington, IN, USA Registered: Feb 2002 posted 06-29-2012 12:18 PM                     Given that my 32B needs constant tweaking to keep the focus sharp, I'm actually looking forward to remaking all of my lens files after upgrading the software. Hopefully they will "stick" this time around. BTW still no connectivity errors since the cable change. Fingers crossed!  |  IP: Logged Steve Guttag We forgot the crackers Gromit!!! Posts: 12814 From: Annapolis, MD Registered: Dec 1999 posted 06-29-2012 03:12 PM                     I have found hat with ICP 4.0.420...on really should use the "Install Me first 4.0" if coming from ANY version of 3.x.x or lower. My success rate is much higher than others in doing so. I believe Barco firmware 1.9 addresses some lens calibration issues in addition to subtitle issues.  |  IP: Logged Pete Naples Phenomenal Film Handler Posts: 1565 From: Dunfermline, Scotland Registered: Feb 2001 posted 06-29-2012 04:49 PM                     100% success rate on the ICP update using the 'installmefirst', regardless of if it's officially required or not. 100% failure rate doing the update without the 'installmefirst' No brainer really. The additional timing info now available in the Video Path tests is quite interesting, the improved features when calibrating light and colours are good too.  |  IP: Logged Manny Knowles "What are these things and WHY are they BLUE???" Posts: 4247 From: Bloomington, IN, USA Registered: Feb 2002 posted 03-20-2013 06:04 PM                     Update -- No subtitle failures since changing the Ethernet cable to shielded -- also Dolby and Barco software have been updated. (Barco update did not resolve my drifting focus, so I'm still remaking files on a regular basis.)  |  IP: Logged Steve Guttag We forgot the crackers Gromit!!! Posts: 12814 From: Annapolis, MD Registered: Dec 1999 posted 03-20-2013 07:23 PM                     If you are on Dolby 4.4.2 or higher and Barco 1.9.104...I've yet to hear of subtitles going away (or staying away). Barco did some extensive reworking on the path for the subtitles in 1.9. Dolby, in 4.2 and beyond attack it from their end by noting if the subtitles stop being asked for to try and re-establish them within 30-seconds. So, between the two, it should be MUCH more robust. Don't know what to say about your focus drift. I've seen it in all projector but it normally takes a month or two before it shows up enough to be annoying. Have you installed the lens stability kit? That "may" help with focus drift on your machine. Since focus is a function of lens mounting plate, having pressure on the top of the focus rack may tend to hold it in the proper place better.  |  IP: Logged

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