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This topic comprises 6 pages: 1 2 3 4 5 6
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Author
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Topic: What causes the screen to go pink?
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Buck Wilson
Jedi Master Film Handler
Posts: 894
From: St. Joseph MO, USA
Registered: Sep 2010
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posted 07-10-2012 07:06 PM
Our Barco's do this, but so far it has only been operator error. Unfortunately, you can't just change the format on the playback screen while the show is playing, however, I have had luck switching formats on the side of the projector itself, no re-boot necessary, and you don't even have to stop the show.
The buttons are real finiky though, you have to press extraordinarily hard on them, with both fingers on one another, to get it to take. Quite annoying. Especially when nearly half of the first shows of the day, you have to manually power on the lamp via the same buttons, because it'll only try striking the bulb once.
For that reason, I doubt it'll be possible to just program the shows to start on their own when we go full digital, you have to babysit them as it is just to make sure the bulb even strikes. But I'm just rambling now....
-Buck
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Ken Lackner
Phenomenal Film Handler
Posts: 1907
From: Atlanta, GA, USA
Registered: Sep 2001
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posted 07-11-2012 11:24 AM
quote: Scott Norwood
So this only happens in 3D houses?
Not necessarily. If the server is somehow set for 3D playback and the projector is in a 2D format, which would be all that would be set up in a 2D house, then it could happen in a 2D house.
quote: Scott Norwood
And what needs to be rebooted? The server? The projector? Both?
Depends on the source of the issue. In the case of operator error, which IS likely to be the cause, rebooting anything shouldn't be necessary. Either the server will be set to the wrong playback mode (3D when it should be 2D or 2D when it should be 3D.) Solution: Stop the show, change the server to the correct playback mode, and start the show. If the correct cue is present in the SPL to select the proper macro or channel on the projector, then all should be well. If the sever is set to the correct playback mode and for some reason the projector did not switch to the correct macro or channel, simply select the correct macro or channel and you're done. No need to even pause the show. Later, when you have time, you can figure out why the wrong setting or macro was selected, but for now, there is no need for 5-10 minutes of down time while you reboot the projector.
quote: Brad Miller
I have *never* had this happen with Barco or Christie. Unless NEC has a quirk where this happens every so often, it is definitely operator error. (I believe Mike though, so I'm betting there is a bug in NEC's firmware.)
I've never had this happen, at least that was reported to me, where operator error was not the cause, even on an NEC. The operator error could be as simple as placing a 3D trailer in an otherwise all-2D SPL, which, if you have a Dolby server, would cause the server to switch to 3D playback mode for that show.
quote: Buck Wilson
The buttons are real finiky though, you have to press extraordinarily hard on them, with both fingers on one another, to get it to take. Quite annoying. Especially when nearly half of the first shows of the day, you have to manually power on the lamp via the same buttons, because it'll only try striking the bulb once.
quote: Buck Wilson
The cheapness of these projectors is evident in more than a few places. Awful buttons, sketchy reliability, cheap parts...
Out of curiosity, what model Barco projector(s) do you have? Barco is generally known for being a quality product, and I've never encountered or heard of the reliability issues you speak of. There should be no issues fully automating them.
quote: Buck Wilson
That is a good practice in my eyes, and would certainly solve a lot of problems at my location, however for whatever reason, the GM was told to never turn them off and of course he is running with that.
As discussed elsewhere on this forum, servers should be left running 24/7, and your company likely has a policy to that effect. That is not to say, however, that they can't or shouldn't be reboot periodically. You should be able to do that and still comply with your company's "left powered 24/7" policy.
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Buck Wilson
Jedi Master Film Handler
Posts: 894
From: St. Joseph MO, USA
Registered: Sep 2010
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posted 07-12-2012 03:01 PM
Had this issue(green-tinted screen) among others today. And it wasn't operator error this time.
Of our three Barcos, for the first walk-in alone today, The following happened:
House #2- Bulb strike cue or dowser open cue didn't take... Manual buttons actually worked with minimal pressure.
House #3- No issues.
House #8- Katy Perry 2D was to start. Was in 3D, switched movie and playing mode to Dolby 3D before starting, then started. Bulb strike cue didn't take, but the dowser did open. Moderate to hard pressure on the manual button got it to strike, and when it did, on screen content was green. It took extreme pressure/repetition on the manual 'flat 2D' button to get it to switch over.
No movies had to be re-started and all was well within the first 30 seconds of each respective movie. Just unfortunate that we have to babysit them like that nearly every day.
I found out last night when we go digital in August/September, we are (unfortunately) keeping the 3 Barco/RealD/silver screen setups, and getting 2 more RealD/silver screens, and 7 NEC projectors, and a central Doremi server setup. Hopefully with much more storage than we currently have.
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Buck Wilson
Jedi Master Film Handler
Posts: 894
From: St. Joseph MO, USA
Registered: Sep 2010
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posted 07-12-2012 10:34 PM
Haha Tony I typed that wrong. Was in Dolby 3D playing mode, switched it to 2D. I did it right, I promise. LOL
Also, with projector #2, neither cue took. Didn't realize I worded it so stupidly, I understand the confusion. I understand and am comfortable with them, and I would never just 'press buttons'.
I'll change the cue stacking. They aren't ever stacked more than 2, and that said, our 'reset to intermission' clip has like 5 cues stacked on top of each other and they never have an issue.
As for the buttons, I know one of them has wires, I'll check the other 2
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