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Author Topic: Issue with Enigma link decryptor Steve Guttag We forgot the crackers Gromit!!! Posts: 12814 From: Annapolis, MD Registered: Dec 1999 posted 07-11-2014 02:49 AM                     It does NOT...it has Enigma 1.7.  |  IP: Logged Nerijus Marmokas Film Handler Posts: 41 From: Panevezys / Lithuania Registered: Jan 2012 posted 07-11-2014 03:14 AM                     I have tried Barco's Enigma software v1.8(24) on a couple of enigmas with "logs full". The new software did the magic and skipped the "bricked" memory block. So now the boards are operational. Enigma now stores its logs in any free sector, it is no longer sequential. I was this close to dumping the boards to the trash Funny that while these boards were in warning state, I couldn't fix the problem with any method that is known to me, while finally they were no longer operational. And this software update fixed all that just in minutes. Of course it would have been awsome to have this update few years ago.. Nerijus  |  IP: Logged Carsten Kurz Film God Posts: 4340 From: Cologne, NRW, Germany Registered: Aug 2009 posted 07-11-2014 05:33 AM                     Who payed for the replacement boards in this case? - Carsten  |  IP: Logged Nerijus Marmokas Film Handler Posts: 41 From: Panevezys / Lithuania Registered: Jan 2012 posted 07-11-2014 05:56 AM                     We did. The projectors which had the issue already had an expired warranty. Huge bummer, show stopper and unwanted expenses. Also kind of weird that it is solved only now, when there are many other options, than to use LD board. We have now 40 auditoriums in our country, but only 6 have LD. Others use Dolby IMB. And I know that many partner and competitor cinemas use IMB's also. This software fix is awfully late. Regards, Nerijus  |  IP: Logged Marco Giustini Film God Posts: 2713 From: Reading, UK Registered: Nov 2007 posted 07-11-2014 10:46 AM                     same here, got the notification today.  |  IP: Logged Steve Guttag We forgot the crackers Gromit!!! Posts: 12814 From: Annapolis, MD Registered: Dec 1999 posted 07-11-2014 01:37 PM                     The problem, in my opinion was where the "pain" was applied. Since you have no direct relation with TI...and it was the TI board with the problem...if the projector warranty expired, you were hosed because it wasn't a projector problem. It took until TI go around to fixing their software issue to resolve their problem with their product. I agree that it is awfully late for something so catastrophic (and expensive) in nature. Personally, I STILL prefer to use conventional HDSDI lines and conventional mediablocks (e.g., CAT862 for Dolby) than anybody's IMB. They just seem MUCH more reliable and there isn't any "order" to shutdowns. If you aren't doing HFR 3D or 4K, the IMBs bring little to table other than notably increased failure rates. Now some of the smaller projectors either don't give you the option or one loses things like the DVI inputs if you have the HDSDI board so you don't have an option there.  |  IP: Logged Mattias Mattsson Film Handler Posts: 90 From: Göteborg, Sweden Registered: May 2007 posted 07-11-2014 06:38 PM                     Steve, thanks for the info!  |  IP: Logged Marco Giustini Film God Posts: 2713 From: Reading, UK Registered: Nov 2007 posted 07-12-2014 04:15 PM                     Nerijus, Thanks for letting us know. Then whoever kept that bucket of bricked Enigma can put them back to stock, interesting. The whole saga has been ridiculous. TI should have acknowledged the bug, fixed it and provided FOC replacements. Now customers paid for new Enigma and TI/Manufacturers/Installers have working Enigma for free. Nice.  |  IP: Logged Carsten Kurz Film God Posts: 4340 From: Cologne, NRW, Germany Registered: Aug 2009 posted 07-12-2014 05:56 PM                     Yep. Should one feel relieved that it's finally solved or be frustrated about something like this actually happened... OEMs should have carried this towards TI instead of charging for replacement boards. I guess OEMs AND TI could have ensured early on that this issue can be resolved and that swapped boards can be revitalized later with no risc. - Carsten  |  IP: Logged Steve Guttag We forgot the crackers Gromit!!! Posts: 12814 From: Annapolis, MD Registered: Dec 1999 posted 07-13-2014 09:55 AM                     About the bucket of Enigmas...if you didn't keep them charged...they are dead bricks and can't be revived by mere mortals.  |  IP: Logged Steve Guttag We forgot the crackers Gromit!!! Posts: 12814 From: Annapolis, MD Registered: Dec 1999 posted 07-15-2014 06:35 AM                     Just a note to say I have now revived one of our bricked Enigmas from the dead (it was kept charged after it bricked). Enigma 1.8 brought it back to life...didn't even have an "Almost Full" warning either. It was ready to run movies once updated.  |  IP: Logged Harold Hallikainen Jedi Master Film Handler Posts: 906 From: Denver, CO, USA Registered: Aug 2009 posted 07-15-2014 06:40 AM                        USL has a product to keep Enigmas powered. I don't remembervwhat it's called, though. Harold  |  IP: Logged Clint Koch Phenomenal Film Handler Posts: 1435 From: San Luis Obispo, CA, USA Registered: Feb 2002 posted 07-15-2014 01:43 PM                     EP-100 is the USL part number.  |  IP: Logged Pete Naples Phenomenal Film Handler Posts: 1565 From: Dunfermline, Scotland Registered: Feb 2001 posted 07-15-2014 02:35 PM                     Does it come with a pill box?  |  IP: Logged Clint Koch Phenomenal Film Handler Posts: 1435 From: San Luis Obispo, CA, USA Registered: Feb 2002 posted 07-15-2014 03:38 PM                     Why yes, it does.  |  IP: Logged

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