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Author Topic: Issue with Enigma link decryptor
Carsten Kurz
Film God

Posts: 4340
From: Cologne, NRW, Germany
Registered: Aug 2009


 - posted 07-15-2014 07:36 PM      Profile for Carsten Kurz   Email Carsten Kurz   Send New Private Message       Edit/Delete Post 
It even comes with a brochure ;-)

http://ftp.uslinc.com/ftp/Products/EP-100/Documents/Manual/EP-100_manual_140206.pdf

- Carsten

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Brad Miller
Administrator

Posts: 17775
From: Plano, TX (36.2 miles NW of Rockwall)
Registered: May 99


 - posted 07-21-2014 11:25 AM      Profile for Brad Miller   Author's Homepage   Email Brad Miller       Edit/Delete Post 
quote: Steve Guttag
Just a note to say I have now revived one of our bricked Enigmas from the dead (it was kept charged after it bricked). Enigma 1.8 brought it back to life...didn't even have an "Almost Full" warning either. It was ready to run movies once updated.
Thought I would chime in with another example. I had an enigma go into "security logs full" without warning this morning on a Barco. Updating to 1.8 (followed by a projector/server reboot) immediately brought it back to life ready to go just as Steve reported. [thumbsup]

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Marco Giustini
Film God

Posts: 2713
From: Reading, UK
Registered: Nov 2007


 - posted 07-21-2014 01:15 PM      Profile for Marco Giustini   Email Marco Giustini   Send New Private Message       Edit/Delete Post 
if I were a customer who lost money and shows on this issue, I would be seriously angry.

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Steve Guttag
We forgot the crackers Gromit!!!

Posts: 12814
From: Annapolis, MD
Registered: Dec 1999


 - posted 07-21-2014 01:18 PM      Profile for Steve Guttag   Email Steve Guttag   Send New Private Message       Edit/Delete Post 
Oh...they already are!

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Mark Gulbrandsen
Resident Trollmaster

Posts: 16657
From: Music City
Registered: Jun 99


 - posted 07-21-2014 01:31 PM      Profile for Mark Gulbrandsen   Email Mark Gulbrandsen   Send New Private Message       Edit/Delete Post 
I haven't had this problem. [Cool]

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Marco Giustini
Film God

Posts: 2713
From: Reading, UK
Registered: Nov 2007


 - posted 08-06-2014 02:51 AM      Profile for Marco Giustini   Email Marco Giustini   Send New Private Message       Edit/Delete Post 
What happens when the battery on the Enigma goes flat? Will the board become completely unresponsive? I got an old 'logs full' Enigma out of the rubbish but the projector says 'no communication' (it was giving the 'logs full' error before). Can I assume that it is just too late?

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Brad Miller
Administrator

Posts: 17775
From: Plano, TX (36.2 miles NW of Rockwall)
Registered: May 99


 - posted 08-06-2014 03:31 AM      Profile for Brad Miller   Author's Homepage   Email Brad Miller       Edit/Delete Post 
Yup, the battery died since it wasn't recharged.

Note it takes about 48 hours to do a full charge on one of those batteries.

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Marco Giustini
Film God

Posts: 2713
From: Reading, UK
Registered: Nov 2007


 - posted 08-06-2014 12:40 PM      Profile for Marco Giustini   Email Marco Giustini   Send New Private Message       Edit/Delete Post 
Thanks Brad.

I'll use it as a doorstop.
TI could have at least told us "we'll fix it sooner or later" and we would have kept them charged.

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Marcel Birgelen
Film God

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From: Maastricht, Limburg, Netherlands
Registered: Feb 2012


 - posted 08-06-2014 06:37 PM      Profile for Marcel Birgelen   Email Marcel Birgelen   Send New Private Message       Edit/Delete Post 
I'm wondering, why does the Enigma actually need a battery? Both configuration and logs are stored on internal flash and it also doesn't need to keep track of time...

So, is it really just for tamper detection?

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Steve Guttag
We forgot the crackers Gromit!!!

Posts: 12814
From: Annapolis, MD
Registered: Dec 1999


 - posted 08-07-2014 06:28 AM      Profile for Steve Guttag   Email Steve Guttag   Send New Private Message       Edit/Delete Post 
Actually no...it DOES keep track of time and has the same time adjustment restrictions on it. Its clock and the "secure clock" are actually different clocks. All of the OEMs have a means to set the Enigma clock via their own programs plus one, if they have the right access, can set the clock directly using TI's program.

What is lost is its certificate once the battery dies. No certificate, no Enigma. Since it is the high-security thing it is going to be the most fussy.

There was no promise that TI would "fix" the problem. What they did seems so obvious (not require a sequential log storage areas...skip over anything corrupt) one would think they would have gotten that one on the first "bricked" Enigma that came back under warranty. I think TI was VERY asleep at the wheel on the Enigma. It has been a nuisance since day one. It could self-corrupt, each fix seems to be relating to that and this final one was basically ignoring its self-corruption. What we don't know is with Enigma 1.8, if one runs a script like Dolby's getAllProjectorLogs, if it will force read all of the logs such that the corrupted entries get cleared. I'm crossing my fingers that it does. However with 8192 entries and only 512 needing to be available to avoid an "almost full" condition, this will probably push any future potential problems out beyond the life of the projector.

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Marcel Birgelen
Film God

Posts: 3357
From: Maastricht, Limburg, Netherlands
Registered: Feb 2012


 - posted 08-07-2014 01:48 PM      Profile for Marcel Birgelen   Email Marcel Birgelen   Send New Private Message       Edit/Delete Post 
quote: Steve Guttag
Actually no...it DOES keep track of time and has the same time adjustment restrictions on it. Its clock and the "secure clock" are actually different clocks. All of the OEMs have a means to set the Enigma clock via their own programs plus one, if they have the right access, can set the clock directly using TI's program.
And for what reason does it need to keep track of time on its own? To check if the certificate (which actually shouldn't expire) is still valid?

And this certificate and private key, are you sure it's only stored in volatile memory? Because that sounds somehow utterly awkward... Although, I could be one of their paranoid black box security measures... If you open the seal it will kill the power and the memory will lose its content within a few seconds.

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Steve Guttag
We forgot the crackers Gromit!!!

Posts: 12814
From: Annapolis, MD
Registered: Dec 1999


 - posted 08-07-2014 02:22 PM      Profile for Steve Guttag   Email Steve Guttag   Send New Private Message       Edit/Delete Post 
The log entries are done based on IT's time, not the mediablock's secure time. The Enigma is a self-contained unit. It does have its own tamper switches too...which will also clamp it down tight. Oh, that device is all about paranoia. I'm not defending it in the slightest either.

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Carsten Kurz
Film God

Posts: 4340
From: Cologne, NRW, Germany
Registered: Aug 2009


 - posted 08-07-2014 02:42 PM      Profile for Carsten Kurz   Email Carsten Kurz   Send New Private Message       Edit/Delete Post 
TI probably did not want any of these security relevant modules to circulate as spare parts year after year in the wild, I could imagine.

- Carsten

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Marco Giustini
Film God

Posts: 2713
From: Reading, UK
Registered: Nov 2007


 - posted 08-07-2014 03:25 PM      Profile for Marco Giustini   Email Marco Giustini   Send New Private Message       Edit/Delete Post 
I believe they just don't care. Thousands of "faulty" enigmas have been replaced worldwide. Customers have paid for them till the last penny. Happy days.

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Steve Guttag
We forgot the crackers Gromit!!!

Posts: 12814
From: Annapolis, MD
Registered: Dec 1999


 - posted 10-27-2014 01:47 PM      Profile for Steve Guttag   Email Steve Guttag   Send New Private Message       Edit/Delete Post 
Christie has issued 4.2.2 (2) which contains Enigma 1.8.24 which should end this silliness once and for all. All three DLP companies now have an Enigma 1.8 update.

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