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Author Topic: Dead DSS100 Steve Kraus Film God Posts: 4094 From: Chicago, IL, USA Registered: May 2000 posted 10-27-2017 12:09 PM                    Thinking maybe both PSUs are dead, I picked up a couple on eBay but that made no difference. It still did not power up. So I opened it and forced it to start by grounding the green wire on the motherboard power connector. That did get it to power. Initially, removing the wire caused it to lose power but after it had been on a bit, removing the wire left the power on though it did cause a reboot. But it still would not really boot and be seen by the DSP. I would see the SuperMicro splash screen and then something about the RAID and then nothing. I then pulled the coin battery on the MB and sure enough, dead. So I replaced it. Initially that still didn't make it start by applying power but after more experiments with forced starting it does now start by plugging in the power cords. But it still does not fully boot. The last thing I see is "boot from raid" then a blank screen. No stream of Linux gibberish. I tried an experiment with multiple reboots each time with one of the four drives pulled. It recognized the "degraded RAID" but that didn't change anything. Curiously, with all four back in, it now marks drive 0 as "not in use" as though it is defective but if I reboot with 0, 1, 2 in and 3 pulled, it makes no complaint about 0. BTW, is there a drive inside the DSP100? Otherwise where does it boot from? Mine continues to start normally though of course it sits on "Searching for Show Store." Anyway, that's where things are at present.  |  IP: Logged Steve Guttag We forgot the crackers Gromit!!! Posts: 12814 From: Annapolis, MD Registered: Dec 1999 posted 10-27-2017 12:47 PM                     Run an Install disc on the DSS100 of the same version that your DSP100 is expecting and see if it will rebuild the RAID (which is where it sound like things are dying).  |  IP: Logged Steve Kraus Film God Posts: 4094 From: Chicago, IL, USA Registered: May 2000 posted 10-27-2017 02:38 PM                    The DSP has 4.0.8.10. I have handy 4.3.5(9) and 4.3.5.13. Are those of any use and if so, how does the DSP get updated?  |  IP: Logged Steve Guttag We forgot the crackers Gromit!!! Posts: 12814 From: Annapolis, MD Registered: Dec 1999 posted 10-27-2017 03:03 PM                     You can use either 4.3.5.9 or 4.3.5.13. You wouldn't need to update the DSP100. To answer the question though, updating the DSP100 can take three forms: When updating the DSS100, stick a thumb drive in with the KDM for the DSP100 in the root of the thumb drive (the drive goes in the DSS100, not the DSP100). When the install/upgrade is done with the DSS100, it will then proceed to update the DSP100. Use a "Remote Update" (using a normal SSH session) file and place the KDM for the DSP100 in the normal FTP directory and execute the update command for the remote update file and at the conclusion of the DSS100 update, it will update the DSP100. Or if you JUST are updating the DSP100, it is done with the Dolby Software Update Utility and a USB cable plugged into the front of the DSP100. For that you'd need the DSP100 update file and the KDM on your computer. It is essentially the same as for a DSS200/CAT862 system.  |  IP: Logged Leo Enticknap Film God Posts: 7474 From: Loma Linda, CA Registered: Jul 2000 posted 10-27-2017 04:20 PM                        The DSP100 is essentially a cat862 in a standalone box, and with a little screen and buttons. As Steve points out, you need an update KDM from Dolby to install a newer version of the software on the DSP than the one you have already. So if you currently have 4.0 and you want to install 4.3, you'll need to buy a KDM from Dolby for that, if the unit went out of warranty before 4.3 was published. If you enter the serial number of your DSP into Dolby's upgrade key site, it should give you a KDM to download for the final software version published before the last warranty expired on your DSP. If you going to pay for a one-time software upgrade, then unless your projector is not DCI-compliant (i.e. if it will only support Cinelink II DH link encryption, and will not support either Cinelink I or Cinelink II TLS), in which case 4.3.5.13 is the final version you can use, you might as well install the final version that was published for this machine, which is 4.7.8.7. Also, upgrading from a non-DCI compliant software version (4.3.5.13 or below) to a DCI-compliant one is a one-way ticket: you cannot downgrade it afterwards.  |  IP: Logged Dave Macaulay Film God Posts: 2321 From: Toronto, Canada Registered: Apr 2001 posted 10-27-2017 06:14 PM                     I think it might upgrade the DSS without a KDM - that's needed for the DSP upgrade?  |  IP: Logged Leo Enticknap Film God Posts: 7474 From: Loma Linda, CA Registered: Jul 2000 posted 10-27-2017 06:33 PM                        Yes, you only need a KDM to update the DSP. But presumably the two would not talk to each other if the DSS is on a higher version generation than the DSP.  |  IP: Logged Stephan Shelley Jedi Master Film Handler Posts: 854 From: castro valley, CA, usa Registered: Nov 2014 posted 10-27-2017 09:18 PM                     Steve K the DSS 100 has a IDE flash drive in it that it starts the boot process from. In the case of software that old the operating system is on that flash drive. As your CMOS battery went dead it is possible you lost the correct boot device order. You set them in the supermicro BIOS. It should be the CD/DVD ROM first and the IDE flash drive second. Also set the after power failure to always on.  |  IP: Logged Marco Giustini Film God Posts: 2713 From: Reading, UK Registered: Nov 2007 posted 10-28-2017 04:05 AM                     you probably lost the "power on after AC loss" setting in the BIOS. Now that it stays on, just run an install disk. You don't need the DSP connected while you do your tests, I would disconnect it. When you finally reach the ShowManager and you are confident all is well, you can reconnect the DSP - you may need to update it manually though and that would require a KDM. Unless the current software is on a version which is compatible with the ShowStore you are installing.  |  IP: Logged Steve Kraus Film God Posts: 4094 From: Chicago, IL, USA Registered: May 2000 posted 10-28-2017 08:59 AM                    I was unable to get it to load the update but I've probably forgotten something. I've tried putting in the disk while running as well as having it in place and rebooting. I do have the BIOS set to check the optical drive first and I see it read a bit but it continues to boot as before. I also was looking into the less drastic step of having it rebuild the array. I can get into the RAID stuff on boot. If I get into it early it doesn't show the RAID at all but can where you cursor around via the keyboard and the options are at the bottom. If I get into it after the RAID stuff the RAID is shown and I can see the drives listed and so forth but for some reason I cannot get to the options. Again, there is probably something I'm missing.  |  IP: Logged Steve Guttag We forgot the crackers Gromit!!! Posts: 12814 From: Annapolis, MD Registered: Dec 1999 posted 10-28-2017 10:44 AM                     The DSS100/DSP100 can freely upgrade/downgrade beween 4.4 and 4.3. It doesn't have the same restrictions as the CAT862. How long ago did you burn the disc? Also, did you convert it from an ISO file to an actual disc?  |  IP: Logged Marco Giustini Film God Posts: 2713 From: Reading, UK Registered: Nov 2007 posted 10-28-2017 02:10 PM                     Basically you need to boot from the CD. The BIOS should be set up to boot from CD first, then RAID. You could manually boot from the CDROM and see what happens. What Steve said, also consider the possibility that the CDROM is faulty, it can happen after a long time. May be worth cleaning the lens. You could try a Linux boot disk to confirm whether the unit still works or not. Finally, you are trying an INSTALL disk, right? An Update should boot anyway and try to update the software though.  |  IP: Logged Stephan Shelley Jedi Master Film Handler Posts: 854 From: castro valley, CA, usa Registered: Nov 2014 posted 10-28-2017 02:57 PM                     On the DSS100 you need to boot from the IDE flash drive second not the RAID. That is also true with the DSS200 with the X7 board. X8 you boot directly from the RAID.  |  IP: Logged Steve Guttag We forgot the crackers Gromit!!! Posts: 12814 From: Annapolis, MD Registered: Dec 1999 posted 10-28-2017 02:58 PM                     If the RAID is crashed, the upgrade disc won't do anything because there is no RAID to load onto.  |  IP: Logged Stephan Shelley Jedi Master Film Handler Posts: 854 From: castro valley, CA, usa Registered: Nov 2014 posted 10-28-2017 03:43 PM                     Below is a screen capture of the boot device sequence on a working DSS100. Items 4 & 5 are the important ones. The IDE Transcend is the flash drive.  |  IP: Logged

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