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» Film-Tech Forum ARCHIVE   » Operations   » Ground Level   » Regal swallows up UA and Edwards? WTF? (Page 2)

 
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Author Topic: Regal swallows up UA and Edwards? WTF?
Jesse Skeen
Phenomenal Film Handler

Posts: 1517
From: Sacramento, CA
Registered: Aug 2000


 - posted 01-31-2002 02:05 PM      Profile for Jesse Skeen   Email Jesse Skeen   Send New Private Message       Edit/Delete Post 
And I would still be employed at Regal if they cared about having a quality operation!

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Ken Lackner
Phenomenal Film Handler

Posts: 1907
From: Atlanta, GA, USA
Registered: Sep 2001


 - posted 01-31-2002 08:45 PM      Profile for Ken Lackner   Email Ken Lackner   Send New Private Message       Edit/Delete Post 
Why does everyone hate Regal? What do you have against Campell? What is this "Regal Sucks" website you speak of?

------------------
This one time, at Projection Camp, I stuck a xenon bulb....

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Paul G. Thompson
The Weenie Man

Posts: 4718
From: Mount Vernon WA USA
Registered: Nov 2000


 - posted 01-31-2002 11:05 PM      Profile for Paul G. Thompson   Email Paul G. Thompson   Send New Private Message       Edit/Delete Post 
Ken, go to http://www.google.com

When you get to the home page, type in Regal Cinemas and hit " Google Search", not the "I Feel Lucky" button

You will find it on the third hit.


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Christopher Duvall
Jedi Master Film Handler

Posts: 500
From: Denver, CO
Registered: Dec 1999


 - posted 02-01-2002 04:26 AM      Profile for Christopher Duvall   Email Christopher Duvall   Send New Private Message       Edit/Delete Post 
I have seen this site as well. Most of the complaints are from dumb teenagers that were booted out of R-rated movies or complaints about prices being too high which is true for all theatres. Now some complaints are legit and there is some concern, but what I have read, most things there are, again, from dumb teens not getting their way and disgruntled employees. I think Regal was singled out because it is the largest chain. It seems everybody always hates the top dog. The same can be said about other large companies...McDonalds, Microsoft, WalMart, etc.

That's my 2cents



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Jesse Skeen
Phenomenal Film Handler

Posts: 1517
From: Sacramento, CA
Registered: Aug 2000


 - posted 02-01-2002 01:46 PM      Profile for Jesse Skeen   Email Jesse Skeen   Send New Private Message       Edit/Delete Post 
Yes, I've seen that website, it really doesn't have much credibility since there's little or no comments about actual presentation. For a better example of a "This Company Sucks" website, check out www.bestbuysux.org

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Jeff Leyland
Film Handler

Posts: 28
From: Lake Charles, LA
Registered: Dec 2001


 - posted 02-01-2002 02:29 PM      Profile for Jeff Leyland   Email Jeff Leyland   Send New Private Message       Edit/Delete Post 
I have never really had any bad experiences at Regal. Only a few disappointments, mostly at older locations purchased from other companies. But I think that like all big companies, there are bad areas, with poor management that give the whole company a bad name.

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Paul G. Thompson
The Weenie Man

Posts: 4718
From: Mount Vernon WA USA
Registered: Nov 2000


 - posted 02-01-2002 03:02 PM      Profile for Paul G. Thompson   Email Paul G. Thompson   Send New Private Message       Edit/Delete Post 
Hi, Christopher

Acually, I have to defend the some of the teenagers. They are smarter than most people give them credit for. True, some of the teenagers are very crude in their language, but there are adults that are just as bad as they are.

As far as the comments on Regal Cinemas Sucks page, I would support about 50 to 60% of the negative comments. I have seen them in action here on the West Coast.

I have seen the West Coast District Manager rip kids apart so bad that the kids were left in tears. I have seen this same manager try to smooth talk and "butter up" two other kids and promise them a wonderful career. Those promises were disgarded as lies. They didn't fall for it at all.

The two kids I am in reference to - well, one is making $55,000 a year with an Aerospace company, and the other is an electrician working for the US Government facility. His wages are more than mine.

When the district manager says something to the effect, "I demand you guys make me look good", what the hell kind of management style is that?

Sorry, Chris....you just pushed a button that set me off. I could go on and on, but I have to keep the blood pressure down.

Let me say one thing....Maybe the front office is not in tune as to what the hell is going on out here. Management better take a look at itself. It takes only one rottin' apple to spoil the bushel. I was under the impression the District Manager of this area is known within the Regal Circles as the "Hatchet Man."

Regal has no idea of their equipment inventory. They waste perfectly good equipment. When they bought us, in came the District Manager with his hatchet, severence packages (which amounted to a free ticket for life and a tub of raunchy popcorn), over 1,000 dollars worth of floor buffing equipment for a theater had no floors to buff (unless they want to buff the lobby carpet), and all his WD-40 I promptly tossed in the dumpster, not to mention their stupid roller coaster ride teasers, and other crap they wanted run on the screens.

People tell me that theater is now a dump, rude employees, filthy auditoriums to the point where they actually stink. Many friends of mine that live in that town say they don't patronize that theater anymore.

Doesn't it seem odd that most of the worst complaints are coming from the West Coast?


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Josh Kirkhart
Expert Film Handler

Posts: 165
From: Austin/Houston, TX, USA
Registered: Nov 2001


 - posted 02-01-2002 04:21 PM      Profile for Josh Kirkhart   Email Josh Kirkhart   Send New Private Message       Edit/Delete Post 
We just changed policy trailers to coke and its still the same 'rollercoaster' with coke cups printed in. Are these generic made for us by tes or what? Horrible print job on the scope trailers, they have thick lines between frames so that when projected you have to be perfect or else it falls off the screen.


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Ken Lackner
Phenomenal Film Handler

Posts: 1907
From: Atlanta, GA, USA
Registered: Sep 2001


 - posted 02-01-2002 11:24 PM      Profile for Ken Lackner   Email Ken Lackner   Send New Private Message       Edit/Delete Post 
It doesn't take much to add Coke graphics in place of the Pepsi graphics. This is the exact same policy as it was before we had the Pepsi Girl, except older candies were removed, new ones put in their place, and the graphics brightened up. Not too hard to do with computers.

As far as the complaints coming from the West coast....I supposed it's possible to have bad management in one particular area, giving the company a bad name in that area. That sucks. Sorry to hear about all of your troubles.

------------------
This one time, at Projection Camp, I stuck a xenon bulb....

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Ken Lackner
Phenomenal Film Handler

Posts: 1907
From: Atlanta, GA, USA
Registered: Sep 2001


 - posted 02-01-2002 11:41 PM      Profile for Ken Lackner   Email Ken Lackner   Send New Private Message       Edit/Delete Post 
I read the first couple of comments on the site. The webmaster and the author of the first comment are complete asses. Perhaps they do have a few legitimate complaints. But most of what they said is . Yeah, Regal is really owned by Pepsi. OK there buddy.

I'm not even going to waste my time sending this person an email just so she can make fun of me with her friends. Like I said, what an ass.

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Mike Olpin
Chop Chop!

Posts: 1852
From: Dallas, TX
Registered: Jan 2002


 - posted 02-02-2002 01:55 AM      Profile for Mike Olpin   Email Mike Olpin   Send New Private Message       Edit/Delete Post 
I talked to (name removed) today, and according to him, here is the deal with the Edwards side of the coin. Edwards will keep its name - at least for the time being. Coke will be replaced with Pepsi, as soon as the coke contract is up. All the corperate stuff will be handled by Anchuntz Entertainment in Knoxville, TN (Regal's current office). Edwards Policy trailers are in the works (very un-edwards). I believe that the current Edwards offices will be transfered over in May.

I hope they dont make me wear one of those gawdawfull red vests all the Regal employes wear. Blech...

(modified 4-19-02 by Mike Olpin)


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Christopher Duvall
Jedi Master Film Handler

Posts: 500
From: Denver, CO
Registered: Dec 1999


 - posted 02-02-2002 06:18 AM      Profile for Christopher Duvall   Email Christopher Duvall   Send New Private Message       Edit/Delete Post 
The vests are gone...

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Christopher Duvall
Jedi Master Film Handler

Posts: 500
From: Denver, CO
Registered: Dec 1999


 - posted 02-02-2002 06:44 AM      Profile for Christopher Duvall   Email Christopher Duvall   Send New Private Message       Edit/Delete Post 
Hey Paul,

Sounds like you have received the end of the stick at one time. Due to some restrictions with media, I cannot say much about Regal, but I will defend myself and the others I have worked with. The DM's, GM's, techs and others in the areas I have worked with all care about presentation, the employees and customers. I have heard horror stories about how screwed up things happen, but the same can be said about other chains as well. I know, I worked for AMC at one time. I agree that there is a good portion of truth that can be found on that web-site about some of the locations under the Regal umbrella. I have seen it first hand sometimes. It is a shame that there are managers and employees that do just enough to get by and say to hell with the staff and customers. However, I know there many Regal people that do care and want to their best to entertain people and do the best that they can. Some of them are here on this site now either posting and interacting with others, such as myself, or just lurking trying to learn as much as they can to better themselves. One of our higher-ups actually told us about this site and what Brad is trying to here. I can go on and on about this but I will stop. I just want to go on the record by saying that I will always try to the best I can to run the cleanest, well maintained, happily staffed operation with the best presentation that I can offer with what is given to me. I am very passionate about running my location and I will be happy doing it until the day I die, even if that means I never get advanced and just stay the captain of the ship. I know I am not just the only one that feels like that either. Those other individuals would not be here on this web-site...

OK rant off...sorry.


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Ken Lackner
Phenomenal Film Handler

Posts: 1907
From: Atlanta, GA, USA
Registered: Sep 2001


 - posted 02-02-2002 10:09 AM      Profile for Ken Lackner   Email Ken Lackner   Send New Private Message       Edit/Delete Post 
A-frickin-men! It's unfortunate that one location is giving the company a bad name, but Chris is absolutely right. I know there are GM's and DM's out there who care about presentation, customer service, and operation.

Unfortunately, some of the older locations that have been acquired are pretty crapy. That doesn't mean that the company suck, as some on the Regal Sucks site would claim.

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Jeff Leyland
Film Handler

Posts: 28
From: Lake Charles, LA
Registered: Dec 2001


 - posted 02-02-2002 01:11 PM      Profile for Jeff Leyland   Email Jeff Leyland   Send New Private Message       Edit/Delete Post 
Mike,

Edwards will switch to Pepsi? I figured the whole reason for Regal switching to Coke was so that Anschutz and Co. would have all three chains using the same supplies.

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