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Author
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Topic: Coca-Cola FREESTYLE...the future of bad soda
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Randy Stankey
Film God

Posts: 6539
From: Erie, Pennsylvania
Registered: Jun 99
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posted 09-02-2013 11:54 PM
These things were just installed in a local hotdog joint. It's a summertime institution around here and it's right at the entrance to Presque Isle State Park so it gets a lot of tourist business.
I was there on the day after they were installed and I noticed that the lines for people waiting for drinks just about doubled. It takes people twice as long to pour a drink as it does with a normal soda fountain.
First, the damned thing is like playing a video game. People stand there, stare at it and press a couple virtual buttons while they decide what they want to drink. As mentioned, the touch screen doesn't work very well. People often have to push two or three times to get it to activate.
Next, they have to look underneath to see where the ice comes out. Then they have to look to see where the soda comes out. Then they have to push the button in a completely different location. They spill ice cubes and slop their drinks.
Finally, the confined opening prevents more than one person from accessing the machine at a time. On a normal machine, a person who wants Coke can pour while a second person gets Sprite. Can't do that on these Freestyle things.
I can't imagine what the cost to produce these machines is. Can't imagine any less than $10K. Then, you have to add maintenance. Probably requires a service contract. Then, on top of that, you have to buy product in proprietary cartridges? Those can't be cheap. Yes, I know that most places don't pay for their dispensers if they sell enough product but I bet the prices for those cartridges is a lot more, per drink, than regular BIBs.
I agree with the others. Drinks from these machines don't taste the same.
If you add all these things up, the only good reason for having them is because the kiddies think they are fun to play with.
Here's the bottom line: I don't want to play a fucking video game! I want to drink my Coca Cola!
If you are in the theater business, you want to get customers out of the concession lines and into their seats so they can drink their drinks, eat their popcorn and watch their movie. The better and faster you can do that, the more happy customers you have.
You don't want your customers standing around playing video games.
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