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» Film-Tech Forum ARCHIVE   » Operations   » Ground Level   » Meet the Lone Loser in MoviePass Hitting 1 Million Members (Page 2)

 
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Author Topic: Meet the Lone Loser in MoviePass Hitting 1 Million Members
Frank Cox
Film God

Posts: 2234
From: Melville Saskatchewan Canada
Registered: Apr 2011


 - posted 01-08-2018 12:24 PM      Profile for Frank Cox   Author's Homepage   Email Frank Cox   Send New Private Message       Edit/Delete Post 
I don't deal with inventory in that way. I just sell what I sell, order more stuff when the pile is getting low or the shelf is looking bare, and count the stock once a year on January 1 to make a list to give to the accountant.

For admissions I use Admit One roll tickets and just record the start and end numbers each night.

To record each night's sales I just count the grand total take for the night, subtract the float, subtract the ticket sales, and what's left is the concession sales.

I actually made a spreadsheet that does most of the work for me (and calculates the sales taxes) and allows me to print a box office report at the end of each week to send to the movie company.

It's fairly painless. [Smile]

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Monte L Fullmer
Film God

Posts: 8367
From: Nampa, Idaho, USA
Registered: Nov 2004


 - posted 01-08-2018 08:27 PM      Profile for Monte L Fullmer   Email Monte L Fullmer   Send New Private Message       Edit/Delete Post 
..the advantage of being your own boss - you can call the shots without anyone watching you.

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Justin Hamaker
Film God

Posts: 2253
From: Lakeport, CA USA
Registered: Jan 2004


 - posted 01-08-2018 10:00 PM      Profile for Justin Hamaker   Author's Homepage   Email Justin Hamaker   Send New Private Message       Edit/Delete Post 
We give out basic #6 brown bags when someone asks for something to share popcorn. We would prefer to do away with it, but so many customers expect it that it would likely hurt sales to stop giving them away. We also sell the carryout boxes for $0.25 if someone wants those for sharing popcorn. Surprisingly we sold 1000 of them in 2017. When I first took over the theatre they were giving out those boxes for sharing popcorn - some customers were taking 4-5 boxes at about 17¢ each - not to mention the larger trash profile.

Of course the carry out boxes are still free if someone needs it to carry their snacks.

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Mike Blakesley
Film God

Posts: 12767
From: Forsyth, Montana
Registered: Jun 99


 - posted 01-08-2018 10:05 PM      Profile for Mike Blakesley   Author's Homepage   Email Mike Blakesley   Send New Private Message       Edit/Delete Post 
Interesting, I don't think we ever get requests for extra buckets for sharing. Or at least I've never heard anybody ask for that...I'll have to check with the crew.

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Justin Hamaker
Film God

Posts: 2253
From: Lakeport, CA USA
Registered: Jan 2004


 - posted 01-08-2018 11:31 PM      Profile for Justin Hamaker   Author's Homepage   Email Justin Hamaker   Send New Private Message       Edit/Delete Post 
Mike, I would be curious to hear what you find. It may be that splitting rather than sharing has become the norm here so people do it because they see others doing it. However, I would say about 75% of the large popcorns we sell come with a request for bags to share, especially when it's more than 2 people.

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Frank Cox
Film God

Posts: 2234
From: Melville Saskatchewan Canada
Registered: Apr 2011


 - posted 01-09-2018 12:05 AM      Profile for Frank Cox   Author's Homepage   Email Frank Cox   Send New Private Message       Edit/Delete Post 
That many? Wowza! It's never been that common here; just common enough that it started to bug me until I instituted the $1 charge. Now that I get their dollar, I'm less bugged. [Smile]

Maybe your large popcorn is too large and that's why it encourages sharing. I have three sizes of popcorn, 32 oz, 46 oz and 85oz containers (that's what it says on the boxes anyway) and I've never offered anything bigger than that.

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Mike Blakesley
Film God

Posts: 12767
From: Forsyth, Montana
Registered: Jun 99


 - posted 01-09-2018 02:30 AM      Profile for Mike Blakesley   Author's Homepage   Email Mike Blakesley   Send New Private Message       Edit/Delete Post 
We have those plus the 132 ounce. The 85 oz is by far our biggest seller, partly because it's in a couple of combos that are very popular.

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Marcel Birgelen
Film God

Posts: 3357
From: Maastricht, Limburg, Netherlands
Registered: Feb 2012


 - posted 01-09-2018 02:35 AM      Profile for Marcel Birgelen   Email Marcel Birgelen   Send New Private Message       Edit/Delete Post 
You can't really stop people from sharing their concessions. I guess it would not even be legally possible to stop it in many cases. Even giving out extra bags, cans, boxes or boats shouldn't really hurt the bottom line too much.

The easiest fix to stop rampant abuse would probably be to stop free refills, if you have them. I've never really understood the idea behind it anyway, unless you are planning intermission in every movie, you're literally motivating people to leave during the movie.

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Scott Norwood
Film God

Posts: 8146
From: Boston, MA. USA (1774.21 miles northeast of Dallas)
Registered: Jun 99


 - posted 01-09-2018 05:41 AM      Profile for Scott Norwood   Author's Homepage   Email Scott Norwood   Send New Private Message       Edit/Delete Post 
I think that the idea behind "free refills" is that they are normally only offered on the largest size. Most people won't finish that size popcorn/drink, anyway, and most of those who do probably won't want to leave the movie for a refill. It's a way to make the large sizes more appealing without actually costing the theatre very much, since so few people actually take advantage of the offer.

Justin--are your "free" bags just like paper lunch bags? Aren't those noisy? (Or is this at a drive-in?)

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Scott Jentsch
Phenomenal Film Handler

Posts: 1061
From: New Berlin, WI, USA
Registered: Apr 2003


 - posted 01-09-2018 08:40 AM      Profile for Scott Jentsch   Author's Homepage   Email Scott Jentsch   Send New Private Message       Edit/Delete Post 
When they use MoviePass for tickets, they would then have to pay for concessions with another form of payment, right? I would think that would be a disincentive to purchase anything extra, because of the extra step (mental and/or physical) involved to do so.

Maybe you could have a MoviePass Combo or something that would encourage MoviePass customers to buy a concession package that is themed toward the promotion they're already taking advantage of. It might not be any different than any other combo, but the marketing may pay off.

Perhaps coming up with a promotion where concessions would be offered at a discount would appeal to customers. Our local gas station has a car wash, and you can get a $1 discount on car washes with a fill-up. Additionally, they have car wash cards, where you can pre-purchase a certain number of a certain type of car wash, at a small discount over the retail price (it works out to be about the same as the $1 discount).

However, every once in a while, they offer a card that has 10 of the most expensive car washes at a substantial discount. I think that one that I bought was $55 for 10 car washes that they normally charge $10 or $11 each for. The $5.50 price got the price to $2 less than the car wash I normally get, so even though I'm getting more than I would normally pay for, I'm actually paying less.

I don't know if they do this promotion as a loss leader, but I doubt it. My guess is that they're still making a bit of money, and if I'm driving there for a car wash, I might as well get gas...

Do POS systems that have gift card capabilities have the ability to do something like this? Can you offer a normally high-priced combo as a standalone item on the card, so you can sell a card that has, say, 10 of them on it? That would give you the ability to offer a promotion from time to time, and it would also be a way for people to not have to pay each time they visit, which may appeal to some, especially those that are taking advantage of a monthly pre-paid subscription program like MoviePass.

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Dave Bird
Jedi Master Film Handler

Posts: 777
From: Perth, Ontario, Canada
Registered: Jun 2000


 - posted 01-09-2018 10:09 AM      Profile for Dave Bird   Author's Homepage   Email Dave Bird   Send New Private Message       Edit/Delete Post 
No refills for us, I think at the drive-in we tend to get a lot of families and larger groups and I figured we'd lose a fair amount of sales that way. We give out bags, cups or trays if requested though, as we don't use them for inventory. Spent many years in the grocery business doing inventories, so now we're just a buy it, sell it and make it cheap enough on the final night of the year so it's all gone type of set-up. (We're pretty good at it by now though, we're usually so close to sold-out by the final night or two that we need to hit the local cash-and-carry or grocery stores to offer a proper selection final night.)

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Mike Blakesley
Film God

Posts: 12767
From: Forsyth, Montana
Registered: Jun 99


 - posted 01-09-2018 12:55 PM      Profile for Mike Blakesley   Author's Homepage   Email Mike Blakesley   Send New Private Message       Edit/Delete Post 
OK so here's a question...how does a theater sign up to accept moviepass? I have found out that every theater around us accepts it, so we probably should too...but I've been all over their website and don't see anywhere for a theater to sign up for it.

??

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Martin McCaffery
Film God

Posts: 2481
From: Montgomery, AL
Registered: Jun 99


 - posted 01-09-2018 02:09 PM      Profile for Martin McCaffery   Author's Homepage   Email Martin McCaffery   Send New Private Message       Edit/Delete Post 
I don't know about signing up, I never have. The people just come by and present their MoviePass credit card and it gets treated like any other credit card. So those not taking credit cards are out of the game.

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Mike Blakesley
Film God

Posts: 12767
From: Forsyth, Montana
Registered: Jun 99


 - posted 01-09-2018 02:16 PM      Profile for Mike Blakesley   Author's Homepage   Email Mike Blakesley   Send New Private Message       Edit/Delete Post 
I guess the question is really, how do we get listed on their website? Doesn't the MP app have to interface with the theater some way to get ticket price, seat availability, etc?

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Frank Cox
Film God

Posts: 2234
From: Melville Saskatchewan Canada
Registered: Apr 2011


 - posted 01-09-2018 02:28 PM      Profile for Frank Cox   Author's Homepage   Email Frank Cox   Send New Private Message       Edit/Delete Post 
CONTACT US
quote:
For support and general inquiries - Create a support ticket
For investors - investors@moviepass.com
For business development - bizdev@moviepass.com
For business information - info@moviepass.com
For exhibitor information - exhibitors@moviepass.com
For marketing information - marketing@moviepass.com
For corporate sales information - corporatesales@moviepass.com
For jobs - jobs@moviepass.com

Looks like exhibitors@moviepass.com is the one that you want.

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