my profile | my password | search | faq & rules | forum home

» Film-Tech Forum ARCHIVE   » Community   » Film-Yak   » Best Buy scam (Page 3)

This topic comprises 5 pages: 1  2  3  4  5

Author Topic: Best Buy scam Richard Greco Phenomenal Film Handler Posts: 1180 From: Plant City, FL Registered: Nov 2003 posted 01-08-2004 02:53 PM                     sorry bout that, It's www.bestbuysux.org That is the correct address  |  IP: Logged Bruce Hansen Jedi Master Film Handler Posts: 847 From: Stone Mountain, GA, USA Registered: Dec 1999 posted 01-08-2004 08:02 PM                     I am sure everyone here has noticed how these extended warranties are "hard" sold. The reason for that is simple, the company makes money on them. Now, if the company is making money on them, that means that YOU are loseing money. I never buy an extended warranty, but I do most of my own service work. A few months ago, I wanted to see what I paid for a piece of equipment I bought a few years ago. I looked at my receipt file for that year, and was stuned to find that quite a few of the thermal receipts in the file had faded to blank sheets of paper.  |  IP: Logged Ron Lacheur Jedi Master Film Handler Posts: 650 From: British Columbia, Canada Registered: Feb 2002 posted 01-08-2004 08:28 PM                     Some products it is recommended to get the extended warranty, such as RPTV's and projectors. Just make sure it's a MANUFACTURER's warranty and not one that is offered by the retailer.  |  IP: Logged Dominic Espinosa Phenomenal Film Handler Posts: 1172 From: California, U.S.A. Registered: Jan 2004 posted 01-08-2004 09:18 PM                     As an independent technician for a privately owned computer consulting firm and a Best Buy sales person I have to say manufacturer waranties are lame since most of them require you to ship it or take it to a specific center for repair. I agree the company just makes money on it, and for good cause, they make nothing on computer sales. It's service and accessories they make money on. Which is why they're one of the most obsessive and agressive sales forces I've worked with. It's disturbing how robotic and strange they are. I usualy feel intimidated and afraid of doing my job for fear of losing it because of some dumbass rule they've put into place. In most cases a service plan can get coverage if you've got some proof of purchase that you can show to a manager. But you will have to climb up the food chain to the GM most likely. They're a very hungry company so it takes a lot to get what you want out of them. Good luck!  |  IP: Logged Ron Lacheur Jedi Master Film Handler Posts: 650 From: British Columbia, Canada Registered: Feb 2002 posted 01-08-2004 10:20 PM                     Most manfacturers' RPTV techs come to your house to do warranty work.  |  IP: Logged Adam Martin I'm not even gonna point out the irony. Posts: 3686 From: Dallas, TX Registered: Nov 2000 posted 01-09-2004 12:08 PM                     Back when I bought a RPTV from Circuit City, I was very specific about making the salesperson highlight on the contract for me the fact that a service person would come to my house to work on it before I would buy the contract. A couple of months ago, I had the opportunity to see a couple of Best Buy corporate videos about selling extended warranties and selling gift cards. I will never set foot in a Best Buy ever again. If I absolutely must have something and have to get it from them, I'll order it online.  |  IP: Logged System Notices Forum Watchdog / Soup Nazi Posts: 215 Registered: Apr 2004 posted 07-22-2012 09:10 AM                 It has been 3116 days since the last post.  |  IP: Logged Manny Knowles "What are these things and WHY are they BLUE???" Posts: 4247 From: Bloomington, IN, USA Registered: Feb 2002 posted 07-22-2012 09:10 AM                     6 years later -- any new thoughts on this? I just bought a new washer/dryer with a lot of advanced features -- probably computer parts in there somewhere. 5 years for $500 I have 30 days to decide if I want the plan or not. Anyone? Anyone?  |  IP: Logged Frank Angel Film God Posts: 5305 From: Brooklyn NY USA Registered: Dec 1999 posted 07-22-2012 12:50 PM                        Manny, what brand? Look in Consumer Reports and see how that brand stacks up on repair rate. If they are on the low side, I would save the $500. That's a lot of green and probably your first repair if indeed you ever needed it, could cost about that, or even less. Consumer Reports in general goes negative on warrantees. They usually advice against them.  |  IP: Logged Jason Raftery Film Handler Posts: 72 From: San Diego, CA, USA Registered: May 2011 posted 07-22-2012 02:17 PM                     Extended warranties typically don't work in your favor at list prices. $500 for a washer/dryer contract sounds pretty steep. Consider a warranty from a third-party like SquareTrade--five years of coverage for a washer/dryer runs ~ $300 or less. Do your due diligence though and run from outfits like American Home Shield. If you put the purchase on a credit card, some issuers offer free extended warranty coverage automatically for an additional year beyond the warranty from the manufacturer; some will also sell you a longer extended warranty if desired. Read the fine print--all policies are not created equal. Look up the cost for major replacement parts at RepairClinic--a single circuit board may exceed the cost of the entire service contract.  |  IP: Logged Bobby Henderson "Ask me about Trajan." Posts: 10973 From: Lawton, OK, USA Registered: Apr 2001 posted 07-22-2012 02:40 PM                     The extended warranty on my Whirlpool Duet front load washer has paid for itself. I've had a couple different service calls on it. One to replace a water inlet valve that cracked and another recent call to replace a faulty water level sensor. Both parts cost over $150 even though they look like it didn't take more than a couple of bucks worth of materials to make them. Add the labor to it and each call would have cost in the $250-$300 price range. IMHO, new washing machines just aren't being made very well.  |  IP: Logged Manny Knowles "What are these things and WHY are they BLUE???" Posts: 4247 From: Bloomington, IN, USA Registered: Feb 2002 posted 07-22-2012 03:06 PM                     Whirlpool Cabrio Top-Load washer and the matching dryer with steam. Thanks for the tips -- I'll study up on this -- but you've all pointed me in a time-saving direction.  |  IP: Logged Bruce McGee Phenomenal Film Handler Posts: 1776 From: Asheville, NC USA... Nowhere in Particular. Registered: Aug 1999 posted 07-22-2012 03:09 PM                     No "white goods" (fridges, washers, dryers, etc) are built to last anymore. You will be lucky to get 6-8 years out of stuff you buy today. The Duet washing machines are plagued with problems, as are the Neptune machines, and the Cabrio. I've never thought that electric circuit boards should be used around things that get wet! Even the venerable direct drive Whirlpool washers are failing more. Seems they've made the internal clutches even thinner than they used to be... causing them to slip and fail. I'm running a Whirlpool washer that was built in 1970. I've replaced the water inlet valve, the drain pump, and the drive belt. It's used almost every day.  |  IP: Logged Tony Bandiera Jr Film God Posts: 3067 From: Moreland Idaho Registered: Apr 2004 posted 07-22-2012 04:28 PM                     That reminds me of my old GE washer...it was one of those $499 specials. It ran well till my roommate spilled liquid detergent down the back panel and damaged the start relay...it had to be watched every time it had to start to make sure it worked. He didn't watch one day and burned up the motor. I replaced the motor and relay with a $65 set from Graingers, I used it for three more years...then sold it to my brother-in-law who used it at his hair salon to wash towels. It did seven(!) very full loads of towels every day for over ten years before the tub finally started leaking, literally rusted through. It was still mechanically sound though. Every washer (and dryer) he has bought since has lasted no more than three years. NOTHING is made to last anymore, we are a disposable society. As for Worst Buy, they no longer appear on the Planetfeedback site...hmmmmmmm......and the BestBuysux site has been taken over by Best Buy, no negative info there either. I had my own shouting match at the local Best Buy over a defective Denon receiver that was dead out of the box...they initially refused to exchange it even though it was brand new, picked up at the same store and returned with the manuals and accessories still in the SEALED bag. Why? Because I had bought it online (which BTW was at the EXACT same price as in-store) they wanted to have me buy another one and they would credit back my card. After several minutes of yelling they finally exchanged it. Asswhipes.  |  IP: Logged Brad Miller Administrator Posts: 17775 From: Plano, TX (36.2 miles NW of Rockwall) Registered: May 99 posted 07-22-2012 07:12 PM                     So why buy separates? Don't they have combo washer/dryer machines now where you dump your clothes in and they come out clean AND dry? (I've no experience with this, but it sounds lovely.)  |  IP: Logged

All times are Central (GMT -6:00)

This topic comprises 5 pages: 1  2  3  4  5

Printer-friendly view of this topic

Hop To: Select a Forum: Category: Operations -------------------- Digital Cinema Forum Film Handlers' Forum Large Format Forum Ground Level Feature Info, Trailer Attachments & REAL Credit Offsets Category: Community -------------------- Film-Yak Film Handlers' Movie Reviews The Afterlife Bob Maar's Joke-A-Thon Category: Classified -------------------- Equipment and Supplies Wanted/For Sale Help Wanted/Seeking Employment Category: System -------------------- Software Beta Testing Forum

The Film-Tech Forums are designed for various members related to the cinema industry to express their opinions, viewpoints and testimonials on various products, services and events based upon speculation, personal knowledge and factual information through use, therefore all views represented here allow no liability upon the publishers of this web site and the owners of said views assume no liability for any ill will resulting from these postings. The posts made here are for educational as well as entertainment purposes and as such anyone viewing this portion of the website must accept these views as statements of the author of that opinion and agrees to release the authors from any and all liability.