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Topic: Questions you get asked socially
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John Pytlak
Film God

Posts: 9987
From: Rochester, NY 14650-1922
Registered: Jan 2000
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posted 01-25-2002 07:35 PM
Dave said: "I'm available, willing to cover the entire Eugene/Springfield metro area for Regal and/or Cinemark."Then go for it!!! A .pdf of the SMPTE Theatre Quality Evaluation Program form is in the "Manuals" section of Film-Tech. You may want to update the form for digital sound and the particulars of your theatres. After watching a movie, fill out the form, and turn it in to the theatre's manager. Introduce yourself, and offer to help monitor their presentation quality in the future. It's up to them if they value your input enough to reward you in some way.
------------------ John P. Pytlak, Senior Technical Specialist Worldwide Technical Services, Entertainment Imaging Research Labs, Building 69, Room 7525A Rochester, New York, 14650-1922 USA Tel: 716-477-5325 Cell: 716-781-4036 Fax: 716-722-7243 E-Mail: john.pytlak@kodak.com Web site: http://www.kodak.com/go/motion
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David Stambaugh
Film God

Posts: 4021
From: Eugene, Oregon
Registered: Jan 2002
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posted 01-25-2002 08:39 PM
John,Locally, for first-run mainstream movies, there is Regal Cinema World 8, and Cinemark 17: Regal corporate does not reply to comments, either positive or negative, ever. Locally, the Regal staff usually gives me a look of exasperation if I mention a problem. Mind you I am always polite and non-confrontational. I can cite many examples, and their reaction is always the same. Seems to be a dead end there. Auditorium #8 there has had a problem with daylight infiltrating the booth and washing out the screen for 6 years. I've mentioned it many times, and they have done nothing to correct it. (Their booth is open to the lobby, which faces south and gets direct sunlight in the afternoon). Several of their screens exhibit travel or shutter ghosting, have mentioned it many times, no change. I think my name is "red flagged" in Regal's system as "Probable Nut Case, IGNORE!!", and they are hoping I will go away. Cinemark is a little more receptive, or at least they were for a while. Comments made on their web page generally seem to be forwarded to the local manager (although I have sent in several comment cards with nothing but praise, but nobody responds to those). For a while now, I have communicated directly (email) with the local mgr, who seemed receptive to my input at first. I have made a point of mentioning when things are essentially "perfect", as well as when there might be a problem. But recently, there has been no response to comments, either positive or negative, which probably means I've worn out my welcome and they are tired of hearing from me. I honestly don't care about a reward (I won't turn down free passes though!). But if they don't want objective input, there doesn't seem to be a lot of point. I will continue though, whether or not they respond. BWAH HA HA! I won't give up that easily. ------------------ - dave Stay away from the meadow...
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This topic comprises 5 pages: 1 2 3 4 5
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