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» Film-Tech Forum ARCHIVE   » Operations   » Film Handlers' Forum   » Strong Platter Slowdown and Stop (Page 3)

 
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Author Topic: Strong Platter Slowdown and Stop
Paul G. Thompson
The Weenie Man

Posts: 4718
From: Mount Vernon WA USA
Registered: Nov 2000


 - posted 10-07-2002 12:04 PM      Profile for Paul G. Thompson   Email Paul G. Thompson   Send New Private Message       Edit/Delete Post 
I think what Gordon is addressing is "bumping" the motor to verify threading.

My idea of "bumping" is not allowing the motor to come up to full speed and stabilize.

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Pat Moore
Master Film Handler

Posts: 363

Registered: Mar 2000


 - posted 10-07-2002 02:33 PM      Profile for Pat Moore   Email Pat Moore   Send New Private Message       Edit/Delete Post 
Nice to see things calmed down a bit on this topic. I don't know of anyone on this site that doesn't work to give a great presentation on screen.

Joe -- I don't know why those Simplexes are without flywheels -- I'm assuming they are 5-Star soundheads? The flywheels serve three purposes -- one is to slow the start-up, two is to extend the slow-down, and third is to smooth operation when running at speed. I think the combination of starting and slowing too fast is causing problems you describe, just as Paul states, where the platter sees a huge supply of film and is just reacting on the take-up side when the projector stops. I would never run a Simplex without the proper flywheel, you're just asking for long-term trouble.

The larger take-up rings won't change what happens on the take-up side of the AP Platter. The takeup runs the variac that supplies power to both take-up and payout on an AP-style. The larger ring does help stabilize payout since its rotational speed is reduced, but the take-up isn't affected.

We did supply one large and one small ring with (I think) the DMC Platters, our first digital control type, but got complaints from customers that they only wanted one type and that was the small one. When the SCDC became the standard platter, we went with two small rings again. I never understood that myself, because the extra 20-minutes or so of film capacity is seldom critical and I like the slower speed of the platter. We didn't do it because it was "cheap", we did it because that was what our main customer base wanted.

On new platter orders, customers have the option of substituting one large ring for a small one. This applies ONLY to SCDC platters, as they have the independent take-up and payout controls. AP-style platters technically need the same (or close to the same) diameter on both take-up and payout sides to operate correctly -- they can tolerate some difference, of course, but not on a regular practice.

Pat


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Brad Miller
Administrator

Posts: 17775
From: Plano, TX (36.2 miles NW of Rockwall)
Registered: May 99


 - posted 10-07-2002 02:55 PM      Profile for Brad Miller   Author's Homepage   Email Brad Miller       Edit/Delete Post 
Questions for Pat-

Will Strong substitute BOTH small rings for large rings if requested? (That would solve the issues on the AP models.) If the answer is yes, at what point is the cutoff for substitution? Date of order? 14 days from receipt of platters? End of warranty period?

BTW, Joe has phase control models. What are the options there?

What is the price difference between the small and large rings? Are we talking just a buck or two, or $20?

I'm tellin' ya, a couple of minor changes to the platter design would solve these issues. Is Strong interested in improving their products? (This question keeps getting dodged, so I'm asking again.)


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Joe Redifer
You need a beating today

Posts: 12859
From: Denver, Colorado
Registered: May 99


 - posted 10-07-2002 03:04 PM      Profile for Joe Redifer   Author's Homepage   Email Joe Redifer   Send New Private Message       Edit/Delete Post 
Yes, the absence of flywheels is driving me nuts, and I have ordered them, but they have yet to arrive. If that helps any of our problems, I would be happy, but I want the flywheels anyway. They're only $145 or something like that.

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Pat Moore
Master Film Handler

Posts: 363

Registered: Mar 2000


 - posted 10-07-2002 03:24 PM      Profile for Pat Moore   Email Pat Moore   Send New Private Message       Edit/Delete Post 
Couple other thoughts...

I don't have much a problem with "bumping", and neither does our equipment, if it's done reasonably and with knowledge of effects. I've seen operators bump 5, 6 times or more and that's simply excessive. That current inrush, motor strain, belt stretch, etc., just adds up faster. A good operator should be able to bump, WHEN NECESSARY, one or two times and get where he needs to be.

In your car, you have every right to do all the jackrabbit starts and stops you want, but certainly you realize that you're going to be going through brake pads and clutches (and tires and suspension parts, etc.) faster too, right? Is that a "reliability problem" or an "operator problem"?

This effect is going to be harder on these machines Joe has without flywheels. That startup and slow-down is going to be quicker and harder on components.

As to a reliability factor, come on. Any projector, whether it's one you like or don't like, is better off running than doing start and stop, start and stop, over and over again. The worst effect on a Simplex is probably stretch of the motor/soundhead drive belt in normal operations. But again, without flywheels, hard starts could have some effects on the mechanism itself. The machines should have flywheels, so why blame the equipment because somebody took them off before Joe got to them?

Automation. While I understand the desire for a "start cue", the fact is that the greatest majority of operators I've ever dealt with, whether here in the US or overseas, do not use it unless they have an Endless Loop or are running interlocked. It seems easy to thread up on 5 or 6 or 7 every time. The great majority of automations are certainly designed that way and that type of operation is described in manuals as the normal method of operation.

An automation or some sort of control without a motor switch? I don't think so.

Pat


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Brad Miller
Administrator

Posts: 17775
From: Plano, TX (36.2 miles NW of Rockwall)
Registered: May 99


 - posted 10-07-2002 03:28 PM      Profile for Brad Miller   Author's Homepage   Email Brad Miller       Edit/Delete Post 
Alright Pat, you have ignored my questions multiple times now here and in private emails. Enough is enough. I will not allow someone to participate in these forums selectively answering the questions they want and dodging other questions repeatedly.

You will be removed in 24 hours if you cannot answer the questions put forth. That should be plenty of time to come up with a sugar coated response to questions asked of you and the company you represent.

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Pat Moore
Master Film Handler

Posts: 363

Registered: Mar 2000


 - posted 10-07-2002 04:33 PM      Profile for Pat Moore   Email Pat Moore   Send New Private Message       Edit/Delete Post 
Oh no! Only 23 hours to go!

I'm melting, I'm melting...

Pat

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Joe Redifer
You need a beating today

Posts: 12859
From: Denver, Colorado
Registered: May 99


 - posted 10-07-2002 04:55 PM      Profile for Joe Redifer   Author's Homepage   Email Joe Redifer   Send New Private Message       Edit/Delete Post 
I do not "bump" my motors. They are on for well over 5 seconds before the motor switch is turned off. I do not need to open on a certain frame as I have a long stretch of fullcoat mag leader before the first trailer. As long as it opens on that, and it always does, I am not concerned about threading to the precise frame. A start cue is EXTREMELY desirable, though.

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Paul G. Thompson
The Weenie Man

Posts: 4718
From: Mount Vernon WA USA
Registered: Nov 2000


 - posted 10-07-2002 05:47 PM      Profile for Paul G. Thompson   Email Paul G. Thompson   Send New Private Message       Edit/Delete Post 
One thing I forgot to add which is very important. Do not re-start the projector motor until the machine comes to a complete stop.

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Brad Miller
Administrator

Posts: 17775
From: Plano, TX (36.2 miles NW of Rockwall)
Registered: May 99


 - posted 10-07-2002 08:22 PM      Profile for Brad Miller   Author's Homepage   Email Brad Miller       Edit/Delete Post 
Take a week's vacation from the forums Pat and enjoy yourself at ShowEast. Your current attitude towards assisting with problems at a local theater with malfunctioning Strong equipment is pathetic. I will turn you back on in a week. Hopefully at that time you will be willing to provide support for your products. As of right now, it is very clear with your responses privately and your lack of them here that you do NOT support your products. Sad indeed.


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Gordon McLeod
Film God

Posts: 9532
From: Toronto Ontario Canada
Registered: Jun 99


 - posted 10-07-2002 09:23 PM      Profile for Gordon McLeod   Email Gordon McLeod   Send New Private Message       Edit/Delete Post 
Try bumping a machine with a 3 phase motor to see how long the gear box on the shutter or belts last

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Wes Hughes
Expert Film Handler

Posts: 175
From: Raleigh, NC, USA
Registered: Aug 2001


 - posted 10-07-2002 09:39 PM      Profile for Wes Hughes   Email Wes Hughes   Send New Private Message       Edit/Delete Post 
I just sold two three-phase motors for $25 instead of throwing them away. They started almost instantly even with oversized flywheels. Those two machines are much better with the new single phase motors.

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Dustin Mitchell
Phenomenal Film Handler

Posts: 1865
From: Mondovi, WI, USA
Registered: Mar 2000


 - posted 10-07-2002 11:43 PM      Profile for Dustin Mitchell   Email Dustin Mitchell   Send New Private Message       Edit/Delete Post 
You know I think things in this thread are getting a little out of hand, first the thing between Brad and Wes and now Brad and Pat.

Pat: In many ways I can understand Brad's frustration over the 'question dodging.' Brad wants everything to be perfect and when he sees a flaw in something, even a minor one, it bugs him.

Brad: Pat has been very helpful on this forum aside from not answering all of your questions. However, I can understand why Pat might be reluctant to get into an open debate over the merits of certain aspects of Strong's products. Not only is this understandable from a simple business point of view, its also understandable because he could clearly not win such a debate. The people he would be arguing against have already made up their minds about Strong platters. Lets go to Ted Costas for an example. He did engage actively in a debate about the merits of THX. If you remember correctly, no one 'won' that debate. There was no meeting of minds at the end. Everyone walked away from that more bitter than before thinking the same things about THX-positive of negative-they had before the debate. If I remember correctly Ted wasn't around much after that debate. Is it surprising then that Pat is reluctant to engage in something similar to that?

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Brad Miller
Administrator

Posts: 17775
From: Plano, TX (36.2 miles NW of Rockwall)
Registered: May 99


 - posted 10-08-2002 12:44 AM      Profile for Brad Miller   Author's Homepage   Email Brad Miller       Edit/Delete Post 
Dustin, yes I do have a problem with the "good enough" people who half-ass things. Aside from that, the only other thing that really annoys me is companies who will not support what they make. Up until a month ago I would have not put Strong in that list, but now I can definitely say that Strong is on that list. This has been going on for over a month and I have for the most part refrained from posting problems on the site which I would've assumed Pat would have preferred. It seems I assumed wrong. (FYI, the solutions to those problems that I did post were answered by other techs who have been through the same situation before, most of which did not have nice things to say about Strong's support either, big surprise. Thank you to all of you who helped.)

It's not my fault the original people who bought the equipment for this theater went with Strong. However it is now my problem to continue to maintain it from this day forth. Unless Strong is willing to buy back their equipment so the theater can put something else in, I expect support from them whenever problems turn up. This is not asking too much from any company. If they cannot take care of their customers once the sale has been made, far be it from me to stand in the way of anyone posting their problems publicly. I'll probably be first on the list.

Maybe my mind is going, but I don't remember any bad blood from Ted. Ted has always been around supporting THX and is now at Dolby cheerfully willing to assist in any way he can. I fail to see the similarities here. Pat is selling various products, and from everything I've seen in the last month once he has your money, if it doesn't look like there is a forthcoming sale in the immediate future, you can take a walk off a cliff. Please prove me wrong Pat. Your lack of assistance helps neither of us.

Now...does anyone want to take a stab at why half of my SCDC platters are wrapping film between 180 and 360 degrees around the brain and half are running normally?


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Dustin Mitchell
Phenomenal Film Handler

Posts: 1865
From: Mondovi, WI, USA
Registered: Mar 2000


 - posted 10-08-2002 01:36 AM      Profile for Dustin Mitchell   Email Dustin Mitchell   Send New Private Message       Edit/Delete Post 
Brad, my memory of that could be bad too. I seem to remember though a big debate that got started from a thread Evans started about THX. I don't think there was any long term bad blood, but I seem to recall not seeing Ted post for a while after that debate. Like I said, I could be wrong.

I'm not going to confirm or deny your accusations against Strong and Pat. I don't want to distract from my main point which was that threatening Pat with deletion of his account isn't going to solve this problem.

*sighs* I've tried to make the peace the best way I knew how. The problem is now that each side has taken a stand and backing down from a stand is very hard. I really hope someday (hopefully soon) we can put this behind us and get back helping each other with problems wherever we can.

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