Film-Tech Cinema Systems
Film-Tech Forum ARCHIVE


  
my profile | my password | search | faq & rules | forum home
  next oldest topic   next newest topic
» Film-Tech Forum ARCHIVE   » Operations   » Digital Cinema Forum   » DM8 Plus Software Download (Page 4)

 
This topic comprises 5 pages: 1  2  3  4  5 
 
Author Topic: DM8 Plus Software Download
Marco Giustini
Film God

Posts: 2713
From: Reading, UK
Registered: Nov 2007


 - posted 02-13-2018 01:09 AM      Profile for Marco Giustini   Email Marco Giustini   Send New Private Message       Edit/Delete Post 
I’ll do when I’m on my PC but it’s easy to google.
It’s not on Windows home and not under control panel but under administrative tools - or you can just call it via RUN. It is not ‘obvious’ but again that’s the whole point.
I’ve altrady agreed that MS are pushing too hard on updates, we are on the same frequency on this. I have fun as a user who enjoys tinkering with IT but from a professional standpoint it’s a nightmare. And to be honest, I have four W10 PCs at home and every 6 months I have to update them all... not fun, particularly on slow machines.

 |  IP: Logged

Steve Guttag
We forgot the crackers Gromit!!!

Posts: 12814
From: Annapolis, MD
Registered: Dec 1999


 - posted 02-13-2018 04:46 AM      Profile for Steve Guttag   Email Steve Guttag   Send New Private Message       Edit/Delete Post 
So people who run home versions of Win10 don't own their computers? Why not? The screen shot I posted was from the home version of Win7.

 |  IP: Logged

Leo Enticknap
Film God

Posts: 7474
From: Loma Linda, CA
Registered: Jul 2000


 - posted 02-13-2018 07:56 AM      Profile for Leo Enticknap   Author's Homepage   Email Leo Enticknap   Send New Private Message       Edit/Delete Post 
quote: Steve Guttag
The only thing that becomes unsafe is my personal property. Even if it connects to the web.
Not necessarily, if your computer involuntarily (on the part of its owner) becomes part of a malicious botnet. If it hasn't happened already, I suspect that it's only a matter of time before the victim of a malicious botnet who suffered a significant loss (e.g. an entire office building is affected by ransomware), is able to identify the source of the infection and tries a lawsuit. If that infection were made possible by an unpatched operating system, the producer of that OS could be named as a co-defendant, especially if an argument could be made that they could have done more to ensure that their software was kept up to date. My guess is that by making it impossible to prevent updating altogether unless you keep your computer disconnected from the Internet or "go under the hood" to disable that functionality, Microsoft are covering their corporate ass against that possibility.

quote: Steve Guttag
While they may have a TOS clause, I doubt it gives them the option of suspending the use of one's computer due to lack of updates/patches. That is what they would have to seek in order to force updates, which is tantamount to stealing hardware (rendering it useless) because you disallowed updates.
It's not tantamount to stealing hardware, because you only own the hardware free and clear, not the software that runs on it. If you're sad and geeky enough to read the small print that 99.99% of the population click OK to during the Windows installation process after barely a glance, you'll see that you are in fact buying an in perpetuity license to use Windows, not outright ownership of your copy. Microsoft asserts the right to revoke that license at any time and for any reason, limited only by the laws of the jurisdiction in force. If you don't like that business model, you are free to install a Linux distro, Hackintosh or whatever else you like on your computer.

The lawsuit a couple of years ago in Oregon in which a small business owner sued Microsoft because the update from 7 to 10 buggered her PC was based on a different premise: she accepted Microsoft's assurance that the update process would not affect the functionality of the computer or any of the applications software or drivers running on it (the "upgrade assistant" had told her that it had checked her W7 installation and that the update would be OK), and therefore consented to the changes. In fact, they made her computer unusable, and the judge decided, quite rightly, that Microsoft was responsible for the losses resulting from that.

 |  IP: Logged

Steve Guttag
We forgot the crackers Gromit!!!

Posts: 12814
From: Annapolis, MD
Registered: Dec 1999


 - posted 02-13-2018 08:52 AM      Profile for Steve Guttag   Email Steve Guttag   Send New Private Message       Edit/Delete Post 
Leo,

If that office is up to date on its patches and antivirus software, how would an outsider's computer infect it? If anything, it would see the issue, clamp down and identify the source. If MS updates don't protect the good user that always takes the updates, then the updates themselves and their anti virus values are suspect.

As for hardware stealing...the TOS clause that people go clicking about is only as valid as a court would hold it to be. They can write anything they want. it isn't necessarily enforceable. I'm well aware of the software being a mere license to use. In cinema, the ticket is a limited license to see a single performance.

However, revoking of said license due to prevention of software update would be a tough one in court to defend. I wouldn't want to be MS on that one. I couldn't envision the situation where they'd do it either. Their recourse is pretty cut and dried. If your computer acts flaky or not at all and you block the updates, well that is on the user...unless they put in an Apple esque routine that degrades the performance based on the length of time between communication with the mothership. That I wouldn't put past them. Then you get a rush each time your computer updates with an improved performance.

 |  IP: Logged

Scott Norwood
Film God

Posts: 8146
From: Boston, MA. USA (1774.21 miles northeast of Dallas)
Registered: Jun 99


 - posted 02-13-2018 10:38 AM      Profile for Scott Norwood   Author's Homepage   Email Scott Norwood   Send New Private Message       Edit/Delete Post 
If liability is such a concern, then why does no other operating system vendor do this?

The whole forced-installation thing would be more defensible if it were limited to security patches. In the case of Windows 10, it is not--MS keeps trying to force feature "enhancements" as well.

 |  IP: Logged

Marco Giustini
Film God

Posts: 2713
From: Reading, UK
Registered: Nov 2007


 - posted 02-13-2018 12:06 PM      Profile for Marco Giustini   Email Marco Giustini   Send New Private Message       Edit/Delete Post 
Scott

I keep saying that I too believe MS have lost their
Mind with the updates [Wink]

Steve
I guess we disagree on this. You do own your computer. MS will keep it up to date. You cannot disable updates (via GUI) on W Home. You also cannot access the kernel and change it’s programming or install Windows on a Linux partition but you don’t seem concerned about that.
I repeat: MS are pushing this update thing way too far but I see why they’re doing that.

Other vendors don’t force updates (also) because they don’t have 400 million Systems around.

 |  IP: Logged

Steve Guttag
We forgot the crackers Gromit!!!

Posts: 12814
From: Annapolis, MD
Registered: Dec 1999


 - posted 02-13-2018 12:29 PM      Profile for Steve Guttag   Email Steve Guttag   Send New Private Message       Edit/Delete Post 
I'm not concerned with that which has not caused me harm. I am concerned with that which has. I don't consider blocking updates as altering the program, which altering the Kernel would be.

 |  IP: Logged

Colin Brant
Film Handler

Posts: 4
From: Oakland, CA, USA
Registered: Aug 2017


 - posted 11-06-2018 09:56 AM      Profile for Colin Brant   Email Colin Brant   Send New Private Message       Edit/Delete Post 
Hi All,

I'm reading this thread and troubleshooting an audio problem ahead of a film fest opening tomorrow, with the first tech check today at 4:30 pm PST. The basic setup is a NEC 900c with GDC IMB and a Dolby DMA8Plus feeding the soundboard in this performance space (w/ no center or surround speakers). The technicians who set up the DCP system yesterday said that there is probably a problem with the breakout snake (db25 --> 6 x XLR) and that there wanst much they could do, at least not in the time that we had. Now they are gone and I need to figure out why SL is cross talking with L channel at full intensity!!

Just requested a dolby account login via link found in this thread to get the DMA8 setup software which I hope will help me either deactivate the surround channels cross-talking or do a proper downmix. Any thoughts on what else to try? Any guidance is appreciated!

 |  IP: Logged

Carsten Kurz
Film God

Posts: 4340
From: Cologne, NRW, Germany
Registered: Aug 2009


 - posted 11-06-2018 04:41 PM      Profile for Carsten Kurz   Email Carsten Kurz   Send New Private Message       Edit/Delete Post 
My first guess would be a short in that snake between L and SL. That would mean, not only is SL on L, but L on SL on their respective XLRs. Do you have a channel test DCP, or a multimeter to check the wiring? If there is no short between either XLR, THEN I would suspect a software issue. However, to my knowledge, there is no setup option on the gear involved to mix two channels into one. However, yes, you should be able to deactivate SL both in the server and the DMA8 as a quick fix.

- Carsten

 |  IP: Logged

Bruce Cloutier
Expert Film Handler

Posts: 161
From: Gibsonia, PA, USA
Registered: Aug 2016


 - posted 11-07-2018 06:37 AM      Profile for Bruce Cloutier   Author's Homepage   Email Bruce Cloutier   Send New Private Message       Edit/Delete Post 
All of this is one reason why I have moved the systems that I can to a flavor of Linux. I think it was on about the 5th or 6th time I was being forced to buy Office for my own computer and that my only option seemed to be paying for yet another monthly subscription that I called it quits on MS. I just got tired of reaching for my credit card to perpetuate the pain.

Yeah, unfortunately many applications are only available to run under Windows. Those companies need to migrate. I suspect they will at some point. I am not sure Linux is any answer either.

Having said that, our Support Tool for the JNIOR is only available in a Windows version. A rewrite to make it OS independent has been on the ToDo list for a while. The priority on that needs to be elevated. It would be helpful if those of you running Linux and running the Support Tool under a Windows emulator send us an inquiry on that.

I know that Linux doesn't get you away from the update woes and it has its own security issues and vulnerabilities. It's why we developed our own OS for JNIOR.

Sorry, I didn't mean to fan the flames here.

 |  IP: Logged

Leo Enticknap
Film God

Posts: 7474
From: Loma Linda, CA
Registered: Jul 2000


 - posted 11-07-2018 08:43 AM      Profile for Leo Enticknap   Author's Homepage   Email Leo Enticknap   Send New Private Message       Edit/Delete Post 
Abandoning Windows altogether is like cable TV and cord cutting - many of us can do without it 90% of the time, but not 100%. At home, we continue to bend over and take it up the tailpipe from the cable monster, because I don't want to lose Fox News and my wife doesn't want to lose HGTV. We probably watch them for 2-3 hours a week at most, but still can't bring ourselves to cut the cord. If those two channels were available as standalone subscriptions for delivery via Roku or any other IPTV solution, we'd go for that like a shot, because we never watch about 148 of the 150 or so channels in our cable package. But until then...

All three of the PCs I use regularly (main home PC, laptop, and DCP render machine) are dual boot Windows 10/Ubuntu. I probably use Ubuntu about 50-60% of the time. But there are things I just can't do with it, that I need to do. Libre Office doesn't handle tables containing form fields in Word documents properly, and I use documents like this a lot. Adobe stuff is not available for Linux/Debian, and I use Premiere, Audition and Acrobat Pro heavily.

As for Dolby stuff, most of their control apps will work under WINE in Ubuntu for IP access to the device, but obviously, the USB drivers won't. I haven't tried the JNIOR support tool under WINE, but will try to do so when I get a chance.

 |  IP: Logged

Colin Brant
Film Handler

Posts: 4
From: Oakland, CA, USA
Registered: Aug 2017


 - posted 11-09-2018 04:14 PM      Profile for Colin Brant   Email Colin Brant   Send New Private Message       Edit/Delete Post 
Thank you Carsten for the response and info. I wanted to follow up and update just a few details:

1) In my original post, I stated that the L and Ls channels were cross-talking into the L speaker at full intensity. BUT, what is actually happening is the L and Ls channels are cross-talking at equal intensities, but falling about 10db lower than C and R screen channel speakers. In addition to this, there is a noticeably higher noise floor through the L speaker, which is, of course, made worse when we pad the C and R channels to compensate for this problem.

2) I talked to Dolby support and they also hypothesize that this is a cable problem. But still havent been able to get a new snake.

3) On day #1 we were getting Ls in the L speaker, but now it is Rs getting in. This made me/us think it might be a Software-based issue.

4) We swapped units and got same results, so back to thinking it's a cable problem. I'll try to find an opening in the schedule today to put my multimeter on the cable and see what's going on there. Is the destructive act of snipping say Pin 4 & 15 a reasonable course of action? Again, this theater only has L, R and Subwoofer speakers.

A quick question about the DMA8Plus: Can I disable a particular audio channel or group? I don't see any reference to this in the manual or software.

Thank you!

 |  IP: Logged

Carsten Kurz
Film God

Posts: 4340
From: Cologne, NRW, Germany
Registered: Aug 2009


 - posted 11-09-2018 06:00 PM      Profile for Carsten Kurz   Email Carsten Kurz   Send New Private Message       Edit/Delete Post 
I would try to pry open the DB25 shell. I soldered some of these snakes myself, and I can easily think of ways how this can happen when trying to squeeze that many wires around the db25 connector.

- Carsten

 |  IP: Logged

Stephan Shelley
Jedi Master Film Handler

Posts: 854
From: castro valley, CA, usa
Registered: Nov 2014


 - posted 11-09-2018 08:25 PM      Profile for Stephan Shelley   Email Stephan Shelley   Send New Private Message       Edit/Delete Post 
I am one of techs that did the install and I did open up the DB25 shell. It is not the soldier type of connect but the one where you crimp the pins and then insert them. I did not see any cross talk there. It is possible a pin(s) are in the wrong place. Did not have a connection diagram at the time.

 |  IP: Logged

Carsten Kurz
Film God

Posts: 4340
From: Cologne, NRW, Germany
Registered: Aug 2009


 - posted 11-10-2018 08:03 AM      Profile for Carsten Kurz   Email Carsten Kurz   Send New Private Message       Edit/Delete Post 
Reduced level crosstalk can easily happen with symmetrical audio when you mix one of either + or -.

- Carsten

 |  IP: Logged



All times are Central (GMT -6:00)
This topic comprises 5 pages: 1  2  3  4  5 
 
   Close Topic    Move Topic    Delete Topic    next oldest topic   next newest topic
 - Printer-friendly view of this topic
Hop To:



Powered by Infopop Corporation
UBB.classicTM 6.3.1.2

The Film-Tech Forums are designed for various members related to the cinema industry to express their opinions, viewpoints and testimonials on various products, services and events based upon speculation, personal knowledge and factual information through use, therefore all views represented here allow no liability upon the publishers of this web site and the owners of said views assume no liability for any ill will resulting from these postings. The posts made here are for educational as well as entertainment purposes and as such anyone viewing this portion of the website must accept these views as statements of the author of that opinion and agrees to release the authors from any and all liability.

© 1999-2020 Film-Tech Cinema Systems, LLC. All rights reserved.