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Topic: Barco Series 4

Marcel Birgelen
Film God

Posts: 3357
From: Maastricht, Limburg, Netherlands
Registered: Feb 2012

posted 07-10-2019 08:02 AM

quote:
How about the 90-day warranty on a light-engine? Those are much more than $10K...even for the 6E!

I agree, not realistic. Parts should come with the same warranty as they would come with as part of the machine, especially because:

- The fact that the part broke in the first place, may be an indication of a lingering production flaw.
- You're already paying a premium for the part.
- The part they're sending you as "new" might actually be a refurbished part with some service history you don't know of.

In the end, it shouldn't matter how expensive the part is, whether it's a rubber ring for a few cents or a light engine for the price of a decent car, any new part should come with the same warranty as the original warranty IMHO.

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Steve Guttag
We forgot the crackers Gromit!!!

Posts: 12814
From: Annapolis, MD
Registered: Dec 1999

posted 07-10-2019 10:14 AM

I would agree. That said, dealer can be penalized for stocking parts as warranties can expire on the shelf! Exhibitors can be penalized for stocking parts as well for the same reason. They might have a DOA that they are not aware of until they try to put it in!

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Marcel Birgelen
Film God

Posts: 3357
From: Maastricht, Limburg, Netherlands
Registered: Feb 2012

posted 07-12-2019 04:25 AM

It depends on the kind of contracts you have with your supplier, but if you're an authorized dealer that keeps a certain amount of stock, you often can agree with the supplier that the warranty starts on the moment of the sale to the end customer.

This implies some level of trust from the supplier towards the dealer, but the dealer already carries quite some risk by keeping stuff in-stock.

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Tom Bert
Expert Film Handler

Posts: 134
From: Belgium
Registered: Apr 2010

posted 07-15-2019 03:00 AM

quote: Carsten Kurz
That said, it seems as if the original 1TB drive, the 2.5" Cinemastar C5K1000, have gone out of production, they are nearly impossible to find.

We have updated the list in the next release of the ICMP installation manual to reflect this.

HDD models validated by Barco
1TB: HGST – Western Digital (order code: HCC541010A9E630 or HCC541010B9E660)
1TB: Western Digital black drives (order code: WD10JQLX-22JFGT0)
2TB: Seagate (order code: ST2000NX0253)
4TB: Seagate SSD (order code: XA3840ME10063)

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Ian Freer
Expert Film Handler

Posts: 135
From: Wellington, New Zealand
Registered: Oct 2003

posted 07-18-2019 09:55 PM

Slightly off-topic, but does anyone know if there is a size limitation for external HDD's to be connected to an ICMP for content ingest?

I have always stuck to HDD's of 2TB or less as many servers can not recognise larger HDD's (older CRU Movedock chipset limitations and MBR vs GPT partitioning etc...), but I have a new (remote) site with an ICMP, and I'm wondering if I can send them a 'larger' HDD. Do I need to stick to 2TB(MBR) or less or will ICMP recongise GUID partitioned HDD's?

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Tom Bert
Expert Film Handler

Posts: 134
From: Belgium
Registered: Apr 2010

posted 08-20-2019 01:18 AM

We have +200 units in the field already, but this forum is quiet on Series4. "No news is good news", "Silence before the storm",... ?

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Muhamad Taufiq
Film Handler

Posts: 23
From: Bandung, Indonesia
Registered: May 2015

posted 08-20-2019 06:51 AM

Well I would love to review this projector, but still haven't heard any place around here where this kind of projector are installed. A cinema where testing is usually done is still using CP4325. There are some possible locations, but last I heard all of it still use xenon projector. Don't know whether this cinema chain is slow to deploy the projector or they haven't received it yet.

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Leo Enticknap
Film God

Posts: 7474
From: Loma Linda, CA
Registered: Jul 2000

posted 08-20-2019 08:11 AM

Arrived in Rancho Cordova yesterday evening and am about to start the training for it, in about two hours' time. We have one installation coming up within the next month, the timing and logistics of which are currently being figured out with the customer, and I know of at least one other in the pipeline.

I wouldn't worry about the no news thus far. New projector sales and installations have quite a long lead time as a general rule, and so it's going to take a few months between the official launch and most of the techs in the field having gotten their hands on one, and having something to say about it. For most of the time between Cinemacon and now, I was working on a new 12-plex with DP4K-17BLPs throughout, the order for which was placed long before the SP4K was formally launched.

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Steve Guttag
We forgot the crackers Gromit!!!

Posts: 12814
From: Annapolis, MD
Registered: Dec 1999

posted 08-20-2019 12:17 PM

What Mediablocks are approved/usable on the SP4Ks, at this time?

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Pete Naples
Phenomenal Film Handler

Posts: 1565
From: Dunfermline, Scotland
Registered: Feb 2001

posted 08-20-2019 01:45 PM

I commissioned the first SP4K in the UK a month ago.

The web GUI needs work, I mentioned this to Barco and they told me it was in progress, so no doubt there will be updates in the near future.

Other than that, too early to tell. I like that there are B and C series versions so lenses are more flexible/can be 'upcycled'. Also adaptors for B series to take other manufacturers lenses.

We installed with the ICMP X Alchemy.

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Leo Enticknap
Film God

Posts: 7474
From: Loma Linda, CA
Registered: Jul 2000

posted 08-20-2019 02:33 PM

At present, only the ICMP-X (i.e. the latest version of the ICMP) can be used in the SP4K models. The ICMP-X is backwards compatible, i.e. it can be used in regular Barco Series 2 and 3 projectors, but the reverse is not true - you can't put an Alchemy mk. I or II in an SP4K.

There will be an ICP available later this year that will enable the use of third party IMBs and IMSes in the SP4K. The trainer isn't sure which models will and won't be supported as yet, but he anticipates that all of them in widespread use will.

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Mark Gulbrandsen
Resident Trollmaster

Posts: 16657
From: Music City
Registered: Jun 99

posted 08-20-2019 02:40 PM

quote: Pete Naples
The web GUI needs work, I mentioned this to Barco and they told me it was in progress, so no doubt there will be updates in the near future.

This is one case where "If Its Not Broken Don't Fix It" can not be ignored... LOL!

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Tom Bert
Expert Film Handler

Posts: 134
From: Belgium
Registered: Apr 2010

posted 08-20-2019 08:45 PM

quote: Pete Naples
The web GUI needs work, I mentioned this to Barco and they told me it was in progress, so no doubt there will be updates in the near future.

Can you share some specific examples (via email is OK if you prefer)? I'm not sure if this feedback reached me

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Leo Enticknap
Film God

Posts: 7474
From: Loma Linda, CA
Registered: Jul 2000

posted 08-21-2019 09:23 AM

One example is that to make certain configuration changes to the ICMP, you need a separate, cut down version of Communicator (on the SP4K, communication with the ICMP is via the projector's IP address but using a different port from regular Series 2, not 43744, so the regular Communicator won't work), that only has the media server tab. These settings aren't yet accessible in the projector's web UI. Our trainer told us that adding them was in progress, and that they'd appear in post 1.06 firmware versions.

Also, the white point setting and color calibration process is very clunky, with vital steps requiring you to press tiny, unlabeled icons. We were given an overview of it yesterday, and at first glance, it's way more difficult and with more gotchas than doing it using Communicator. Today or tomorrow, I intend to grab copious screenshots and make detailed notes, and I'm sure that after doing it a few times, I'll be OK. But a more tech-friendly wizard-type procedure would certainly help to reduce the risks of errors in the field (e.g. measuring using native colors selected instead of DCI), especially while these projectors are new and unfamiliar to the techs installing them.

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Tom Bert
Expert Film Handler

Posts: 134
From: Belgium
Registered: Apr 2010

posted 08-22-2019 12:07 PM

quote: Leo Enticknap
One example is that to make certain configuration changes to the ICMP, you need a separate, cut down version of Communicator

I assume you're referring to the fact that we have 2 different applications:
- Web Commander: to control the media server; content mgmt; schedule;... operational tasks
- Web Communicator: to install, configure and calibrate the projector + ICMP. The S4 successor/version of Communicator, but now web based.

These are 2 separate applications, because we re-used the ICMP design from S2 to make the ICMP-X from S4.

As long as you distinct "service tech tasks" from "show manager tasks", it should be manageable. You'll also be using a separate application when a 3rd party IMB/IMS is used. If you're using a TMS, you might never need to use Web Commander.

quote:

Also, the white point setting and color calibration process is very clunky, with vital steps requiring you to press tiny, unlabeled icons. We were given an overview of it yesterday, and at first glance, it's way more difficult and with more gotchas than doing it using Communicator. Today or tomorrow, I intend to grab copious screenshots and make detailed notes,

Yes, please share those notes and screenshots.

It is important to understand that some of the increased complexity comes from the increased flexibility. On an RGB projector, you can now choose the white point of your light source. On Xenon it was fixed D65 and you derived DCI white pure electronically via MCGD/TCGD. On the S4 RGB laser projector, you can tune the laser light source to emit DCI white; allowing you to run the MCGD calibration that comes after it in the optical path much more efficient.

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