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» Film-Tech Forum ARCHIVE   » Operations   » Ground Level   » Patrons 'reel' mad about theater food searches (Page 6)

 
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Author Topic: Patrons 'reel' mad about theater food searches
Carl Martin
Phenomenal Film Handler

Posts: 1424
From: Oakland, CA, USA
Registered: Feb 2002


 - posted 03-28-2010 03:59 PM      Profile for Carl Martin   Author's Homepage   Email Carl Martin   Send New Private Message       Edit/Delete Post 
quote: Manny Montes
Also when they go to door and the cast member tells them the policy
what, huh? do you work in live theater?

quote: Jim Ziegler
The out is returning the item to their car.
do you provide a car for those who didn't bring one?

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Emma Tomiak
Expert Film Handler

Posts: 238
From: Carrollton, TX, USA
Registered: Aug 2003


 - posted 03-29-2010 12:02 AM      Profile for Emma Tomiak   Author's Homepage   Email Emma Tomiak   Send New Private Message       Edit/Delete Post 
"Cast member" is Regal-speak for employee.

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Manny Montes
Master Film Handler

Posts: 270
From: United States
Registered: Feb 2010


 - posted 03-29-2010 12:06 AM      Profile for Manny Montes   Email Manny Montes   Send New Private Message       Edit/Delete Post 
yeah, cast member = floor staff

and as for the car, they can leave it at customer service with a manager if they didn't bring a car

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Sean McKinnon
Phenomenal Film Handler

Posts: 1712
From: Peabody Massachusetts
Registered: Sep 2000


 - posted 03-29-2010 11:04 AM      Profile for Sean McKinnon   Author's Homepage   Email Sean McKinnon   Send New Private Message       Edit/Delete Post 
quote: Manny Montes
they can leave it at customer service with a manager if they didn't bring a car
imho this is bad policy. Holding items for guests can back fire big time if something comes up "missing" also if the security check is being performed for "safety" then keeping an unchecked bag in the building is a bad idea because it could have (the very remote possibility of having) an explosive device. I would just let them bring it to thier car.

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Chris Slycord
Film God

Posts: 2986
From: 청주시, 경북도, South Korea
Registered: Mar 2007


 - posted 03-29-2010 11:39 AM      Profile for Chris Slycord   Email Chris Slycord   Send New Private Message       Edit/Delete Post 
quote: Emma Tomiak
"Cast member" is Regal-speak for employee.
Just like "Film Crew" is the same thing for AMC.

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