Film-Tech Forum ARCHIVE: Favorite Customer Quotes

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Topic: Favorite Customer Quotes

Jacob Huber
Expert Film Handler

Posts: 172
From: Evansville, IN, USA
Registered: Feb 2002

posted 05-16-2002 09:25 PM

We have a box office split into two sections with 3 computers on either side and mylar times above each. I constantly get "are the time over there the same?", to which I reply "yes they are", followed by them wandering over there any way, as if they thought I was lying.

Another great, a lady ordered a medium combo (two drinks and a popcorn) both drinks with diet pepsi. When handed her drinks, she looks down, confused, and proceeds to ask me "which one is which?" How is it possible to be this stupid?

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Paul Turner
Expert Film Handler

Posts: 115
From: Corvallis, OR, USA
Registered: Apr 2001

posted 05-16-2002 09:55 PM

On my website I have listed some of my customer's "best" questions and comments:
http://www.avaloncinema.com/people.htm

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Randy Stankey
Film God

Posts: 6539
From: Erie, Pennsylvania
Registered: Jun 99

posted 05-16-2002 09:56 PM

"This one is the diet PEPSI and that one is the DIET Pepsi..."

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Matt Close
Expert Film Handler

Posts: 226
From: Hervey Bay, QLD, Australia
Registered: Sep 2001

posted 05-16-2002 10:14 PM

"The curtains keep moving in and out!" .... for a WS feature with the first trailer in scope

"Your projectionist hasn't opened the curtains! At every other theatre I've ever been to they open the curtains" ..... for a WS feature from somebody who obviously has never seen anything other than films in scope and you'd be surprised how often we get that!

"no I don't have a ticket for this showing .. I have a ticket for a film I watched in another auditorium last session... Isn't this a 'walk through' theatre?" ... from back-packing pommy tourists who have obviously been to many other 'walk through' theatres in their travels and couldn't understand why I was throwing them out.

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Adam Fraser
Master Film Handler

Posts: 499
From: Houghton Lake, MI, USA
Registered: Dec 2001

posted 05-16-2002 10:35 PM

We have a one screen theatre... "What else is playing besides (movie) at 7:00pm" I would like to say "Well you can come behind the counter and watch the news on cable tv with me if you want to."

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Adam Fraser
www.pinestheatre.com

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Christopher Duvall
Jedi Master Film Handler

Posts: 500
From: Denver, CO
Registered: Dec 1999

posted 05-17-2002 06:44 AM

Some of my favorites...

While looking at the marquee in the box office: "What movies do you have?" followed by "What time do they start?"

While looking at the drink towers: "What drinks do you have?" of course the response I want to give "The same ones we had yesterday".

When lines are long: "Why can't you open a special line for me? I am not watching (insert popular movie here) tonight."

"Can I use the restroom?" Put a damn cork in it.

While watching the popper spew out popcorn: "Is that popcorn FRESH?"

Damn, I have gotten so cynical over the years...

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Brad Haven
Master Film Handler

Posts: 300
From: fremantle, West Australia
Registered: Aug 2001

posted 05-17-2002 10:53 AM

Our head office has their office fridge covered with all the many stupid questions we are asked. it always gives me great pleasure to read them each time i go up there.
I've personally heard most of these (other post's) before and i'm sure that there are a million others stories out there!.
keep them coming!

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Ken Lackner
Phenomenal Film Handler

Posts: 1907
From: Atlanta, GA, USA
Registered: Sep 2001

posted 05-17-2002 11:05 AM

One question: What's a "walk through" theater?

------------------
This one time, at Projection Camp, I stuck a xenon bulb....

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Brad Haven
Master Film Handler

Posts: 300
From: fremantle, West Australia
Registered: Aug 2001

posted 05-17-2002 11:26 AM

i don't know for sure, but i believe it's when you purchase your normal ticket then as your film finishes you can go straight into another session at no extra cost and continue on for the day?.
Does the session have to be starting to get in or can you go through even if the films half way through?
A friend who went to the states told me about it. i dont believe that it is allowed in australia though.

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Adam Fraser
Master Film Handler

Posts: 499
From: Houghton Lake, MI, USA
Registered: Dec 2001

posted 05-17-2002 12:03 PM

One guy said "I want the popcorn as it falls from the kettle" LOL

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Adam Fraser
www.pinestheatre.com

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Michael Gonzalez
Jedi Master Film Handler

Posts: 790
From: Grand Island , NE USA
Registered: Sep 2000

posted 05-17-2002 02:17 PM

My all time favroite quote...

"Is the Lion King really going to be only 30 seconds long?"

This after watching a three minute long trailer where the narrator stated that the Lion King is the 32nd full length animated feature from Disney.

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Greg Mueller
Phenomenal Film Handler

Posts: 1687
From: Port Gamble, WA
Registered: Jun 99

posted 05-17-2002 04:48 PM

"the Lion King is the 32nd full length animated "

Crack me up! That's got to be the best I've heard. Surely this guy was messin with your head

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Greg Mueller
Amateur Astronomer, Machinist, Filmnut
http://www.muellersatomics.com/

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Dave Macaulay
Film God

Posts: 2321
From: Toronto, Canada
Registered: Apr 2001

posted 05-18-2002 08:37 AM

quote:
"BALCONY RESERVED FOR ADULTS ONLY"

That sounds like a fun balcony... clothing optional?

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David Favel
Jedi Master Film Handler

Posts: 764
From: Ashburton, New Zealand
Registered: Feb 2002

posted 05-18-2002 10:19 PM

The popcorn spilled, OOPS sooooo soooorrrrrrry

Thats O.K. we just sweep it back into the popcorn machine.

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Adam Wilbert
Jedi Master Film Handler

Posts: 590
From: Bellingham, WA, USA
Registered: Mar 2002

posted 05-18-2002 10:28 PM

Sometimes i like to try and explain where we keep the mops and buckets while refilling a spilled drink. 9 times out of 10 i've got the customer all ready to get to work cleaning up their mess. "Just kidding" i finally tell them, "Thats why we keep the goats around."

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