Film-Tech Forum ARCHIVE: Favorite Customer Quotes

my profile | my password | search | faq & rules | forum home

»	Film-Tech Forum ARCHIVE » Community » Film-Yak » Favorite Customer Quotes (Page 6)

This topic comprises 7 pages: 1 2 3 4 5 6 7

Author

Topic: Favorite Customer Quotes

David Favel
Jedi Master Film Handler

Posts: 764
From: Ashburton, New Zealand
Registered: Feb 2002

posted 06-05-2002 02:17 AM

Sorry, but every time I see that "chipper" photo now I just want to ask you out to a movie.

| IP: Logged

Rachel Gilardi
Madam Moderator

Posts: 2214
From: Peabody, MA, USA
Registered: Dec 2007

posted 06-06-2002 12:40 AM

HAHAHA VERY FUNNY!!!

I guess it's time to get this chipper photo changed, it's horrible. I guess I'm just the kind of girl that people WANT to take to the movies...you know, to sit in the dark.

| IP: Logged

Chip Gelmini
Film Handler

Posts: 8
From: Mashpee, MA, USA
Registered: Mar 2000

posted 06-06-2002 11:14 AM

How about a smart question from a customer, and the dumb answer from the employee?

As an usher filling in when it was bust before the show, I witnessed this at the box office:

Customer with money out, ready to buy tickets:
'HELLO. I'D LIKE 2 FOR 1, PLEASE."
(translation: 2 tickets for cinema 1)

Box office Girl immediate reply:
"I'm sorry sir, this is not bargain night. You have to pay full price."

Chip Gelmini

| IP: Logged

Chip Gelmini
Film Handler

Posts: 8
From: Mashpee, MA, USA
Registered: Mar 2000

posted 06-06-2002 11:15 AM

The word BUST should be JUST

sorry about that, folks

| IP: Logged

Paul Harnden
Expert Film Handler

Posts: 107
From: Chandler, AZ, USA
Registered: Oct 2001

posted 06-06-2002 03:04 PM

I have to agree with Rachael that the rated "R" enforcement is kinda frustrating sometimes. When working box office back during "Scary Movie" I had countless parents drop their kids off right in front of me, then piss and moan on why I wouldn't let their 4 and 6 y.o. in by themselves.

As for stupid questions:

Countless "Whattya mean you can't rewind the movie, isn't it just a big VCR/DVD?".

These always happened when there was a line at box office, "What movies do you have and what are they about?" or "What movies do you have and who's in them?"

Three of the platters at my ol' theater were in front of a window, once overheard a customer with his little daughter pointing at one and saying, "Look honey, that's a BIG projector!"

"I can't hear the THX!"

And I've always heard this one from 13 y.o.'s thinking they're pretty smooth, "Do you splice porn in like Fight Club?" I'd sometimes answer with, "Yeah, didn't you see her?" I think this helped our ticket sales cause they went back in looking for the splice . Other times I would just say, "If i could find 35mm porn, why would I cut it up?" A reasonable argument I think.

| IP: Logged

Jacob Huber
Expert Film Handler

Posts: 172
From: Evansville, IN, USA
Registered: Feb 2002

posted 06-06-2002 08:36 PM

As heard from one of our new employees.

Cust. "I'd like a medium combo (2 drinks, 1 corn) with a Diet and a Mountain Dew."
Emp. "I'm sorry, we don't have Diet Mt. Dew, would you like something else?"
Cust. "No, I'd like a Diet AND a Mt. Dew."
Emp. "I'm sorry, but we don't have Diet Mt. Dew"
Cust. (becoming agitated) "No, A Diet Pepsi, and a Mt. Dew."
Emp. "Oh, we have those, but we don't have Diet Mt. Dew, would you like something else?"
Cust. (very agitated now) "A medium combo w/ Diet Pepsi and a Mt. Dew.
"

One of the funniest employee/customer conversations I've witnessed in a while.

| IP: Logged

Adam Wilbert
Jedi Master Film Handler

Posts: 590
From: Bellingham, WA, USA
Registered: Mar 2002

posted 06-08-2002 11:49 PM

Not a customer quote, but still dumb:

I had a GM that insisted that we used 18/8ths of a cup of salt in each batch of popcorn. When I told her that that was over two cups of salt, she just insisted on that figure again. When i inspected our measuring spoons, I found that they had no size markings on them. They were, however, made of 18/8 Stainless Steel!

-Adam

| IP: Logged

James R. Hammonds, Jr
Jedi Master Film Handler

Posts: 931
From: Houston, TX, USA
Registered: Nov 2000

posted 06-28-2002 06:54 PM

"When does your happy hour (matinee) end?"

------------------
Find me online
AOL: Dexter Caldwell
yahoo!: dexter_caldwell

"It is the opinion of the entire staff the Dexter is criminally insane."

| IP: Logged

Ken Lackner
Phenomenal Film Handler

Posts: 1907
From: Atlanta, GA, USA
Registered: Sep 2001

posted 06-29-2002 10:45 AM

I was standing in front of the concession talking to some of the employees, with my uniform on. A customer comes up to me, from an angle where the company logo is clearly visible on my shirt, and says "Are you part of this theater thing?" That has to be the funniest way I've ever been asked "Do you work here?"

| IP: Logged

Mike Schindler
Phenomenal Film Handler

Posts: 1039
From: Oak Park, IL, USA
Registered: Jun 2002

posted 06-29-2002 12:07 PM

"You don't have THE FAST AND THE FURIOUS? But the commercial said that it's now playing everywhere."

| IP: Logged

Manny Knowles
"What are these things and WHY are they BLUE???"

Posts: 4247
From: Bloomington, IN, USA
Registered: Feb 2002

posted 06-29-2002 10:33 PM

Give me one child and two children for "Rugrats."

| IP: Logged

Michael Schaffer
"Where is the
Boardwalk Hotel?"

Posts: 4143
From: Boston, MA
Registered: Apr 2002

posted 07-02-2002 10:02 AM

When we played "Blade2", we told the cashiers: when somebody comes and says: uh-uh-uh, they should say: do you want to see Blade2?
It worked many times.
Once at Sony-Center in Berlin we received a letter from a lady complaining that the picture was too big and she couldn`t handle so much visual information. So she wanted a refund and suggested we get a smaller screen. True story.
Michael

| IP: Logged

Charles Everett
Phenomenal Film Handler

Posts: 1470
From: New Jersey
Registered: May 2001

posted 07-02-2002 05:58 PM

"You don't have The Fast and the Furious?" ROTFLOL!

This patron must have read my review of that summertime classic.

| IP: Logged

Steve Scott
Phenomenal Film Handler

Posts: 1300
From: Minneapolis, MN
Registered: Sep 2000

posted 07-02-2002 11:13 PM

"The movie is too... up"
-Framing mistake
"Oh, My OTHER right!"
-Referring to the left turn he should have taken past the podium
"Two adults to the show"
-Referring the one film that plays on all 18 screens

There was another time when a customer, directed to the auditorium directly ahead of them walked into our back hallway door which was also straight ahead, but lacked the mylar above the correct (and obvious) door that all the other customers were entering

| IP: Logged

Mike Spaeth
Phenomenal Film Handler

Posts: 1129
From: Marietta, GA
Registered: Jul 2000

posted 07-03-2002 12:21 AM

Jacob -

I hope the employee involved in the Mountain Dew conversation is terminated. Pissing off a customer is not funny ... it's bad customer service, especially over something like this. Laughing at said employee just positively reinforces said behavior.

| IP: Logged

All times are Central (GMT -6:00)

This topic comprises 7 pages: 1 2 3 4 5 6 7

Printer-friendly view of this topic

The Film-Tech Forums are designed for various members related to the cinema industry to express their opinions, viewpoints and testimonials on various products, services and events based upon speculation, personal knowledge and factual information through use, therefore all views represented here allow no liability upon the publishers of this web site and the owners of said views assume no liability for any ill will resulting from these postings. The posts made here are for educational as well as entertainment purposes and as such anyone viewing this portion of the website must accept these views as statements of the author of that opinion and agrees to release the authors from any and all liability.