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This topic comprises 6 pages: 1 2 3 4 5 6
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Author
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Topic: Film v Digital - Differences in Presentation Standards
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Marcel Birgelen
Film God
Posts: 3357
From: Maastricht, Limburg, Netherlands
Registered: Feb 2012
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posted 02-02-2015 09:14 AM
quote: Marco Giustini I can think of a cinema that ran 3D with swapped eyes for 12 months (no complaints) and another one who ran a whole performance with the wrong colour space (all pink or green) in a sold out room and received 1 complaint. It was a 3D show BTW and if not mistaken it was ALSO run with swapped eyes.
Well, I also had a hard time convincing the manager his gear was off when I was watching a show where left and right eye were reversed. It's not something you spot immediately, although I might be a bit more trained to see it... My girlfriend who was with me, also noticed it, but she couldn't explain exactly what was wrong. Your brain is trying to compensate, but it doesn't really work. I would never be able to watch an entire show this way.
So, the manager tried to push a few buttons but it didn't work. Eventually I put my glasses on upside down. Not really comfortable, but better than watching a show in "reverse 3D". Interestingly, no-one else in the room complained about it... I even asked a few patrons if they did notice anything odd... Nobody did notice anything. I just couldn't believe it...
On the other hand, I had a show with a screwed up color space once and the whole room was up in arms. It's also not really that difficult to spot I would say... The feature arrived way to late on a disk that had either a defective DCP or the KDM was incorrect. There was no more time to fix this.
So, I needed to do an instant Blu-Ray hack job with the first Blu-Ray player I could lay my hands on. We fetched the actual Blu-Ray and HDMI cable at the local record shop... With no time to spare we crossed fingers and launched the Blu-Ray on a monitor. Once I plugged the HDMI over into the projector, it was obvious: wrong color space. Screwed. It took about 5 minutes to fix, but at least here people didn't put up with funky pictures .
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Mike Blakesley
Film God

Posts: 12767
From: Forsyth, Montana
Registered: Jun 99
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posted 02-02-2015 11:57 AM
It is definitely a fact that we on this board are much pickier than the average person. I have to keep telling myself that when some circumstance happens that drives me crazy, but most people don't even notice.
In the film days when we played "Driving Miss Daisy," it took forever to get a print -- and when we got one, it was scratched beyond belief. It had scratches throughout the whole print and all the way across the picture -- platter scratches, vertical scratches, various gouges here and there, you name it, this print had it. And there were no replacement prints available. So every night of that movie I warned people as they went in that the movie was very scratched, and then I stood by the door as people exited and said "Sorry about the scratches!" Almost every person said they "barely noticed" the scratches or "I didn't think it was that bad!" And nobody decided not to buy a ticket after my warning.
I guess me getting out in front of the problem by warning people is what helped, but still....I couldn't even watch the movie it was so bad. To this day I've never seen that movie.
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Bobby Henderson
"Ask me about Trajan."

Posts: 10973
From: Lawton, OK, USA
Registered: Apr 2001
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posted 02-02-2015 03:47 PM
quote: Mike Blakesley We hear constantly about lavish new theaters being built and opened....is the experience at these wonderful places lousy? Or is it just at the chain theaters that have been there forever that things decline?
It's a combination of things.
Inconsiderate people disrupt shows for other customers at both new and old theaters. Few theater chains have things like no cellphone use policies, much less the nerve to enforce those rules. Hardly anyone wants to get in a confrontation so they put up with jerks kicking the back of their seats or some other nonsense and then think twice about going back to that theater.
Big theater chains look for any way to pinch pennies and with old theaters including deferring maintenance on lots of things. They'll let things go to hell as much as possible if customers don't complain. They appear to make more of an effort spending on maintenance with new theaters. Also, the newer and bigger theaters will tend to be staffed with more people and (maybe) better managers.
The switch to digital projection has solved some problems but created others. The projected image may be rock steady, but it's likely going to be a tad bit soft and slightly out of focus. Not nearly as much attention is paid to sound systems like in the 1990's when digital surround sound still had some novelty to it. Lately things like 3D and Fake IMAX have overshadowed the sound component of the show. D-cinema systems are arguably more complicated than their film-based predecessors. They're certainly a lot more costly and have a far shorter life span. There's lots of details to handle. If they're not handled properly then shows get goofed up.
quote: Mike Blakesley It is definitely a fact that we on this board are much pickier than the average person. I have to keep telling myself that when some circumstance happens that drives me crazy, but most people don't even notice.
While it's true most audience members don't consciously notice the difference between mediocre and great presentation quality, movie theaters should never be operated down to the standards of people who can't tell the difference. Any theater doing that is going to be one shitty movie theater. A good movie theater at least tries to get as many things right as it can. This is at the root of being professional.
Also, it's really only a theory most customers can't tell any difference.
I think the real truth is most customers don't give enough of a shit to bother going out of their way to tell a theater manager about some nits they would like to pick about the show quality. Even fewer are going to bother going out of their way to tell the staff about what they really liked. Maybe they'll get on Yelp or Facebook later to talk about it, or not. Laziness is a factor. When some technical problem messes up a movie a packed audience will have an endurance contest among themselves. They'll wait it out seeing who is nerdy enough of or intolerant enough to bother getting up and leaving the room to hunt for a manager. The rest stay comfy in their seats while the loser of the contest gets inconvenienced.
quote: Terry Lynn-Stevens I have yet to meet anyone who knows what Dolby Atmos is and we have numerous Atmos installations in my area. (word is that Cineplex will not be installing Atmos going forward)
Terry, do you have any actual sources for that "word" or is this just wishful thinking on your part?
Even if Cineplex wasn't planning any new Atmos installations they've already installed it in a couple dozen of their locations in Canada and might simply be reaching a saturation point with their premium priced big screen theaters.
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