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Author Topic: DTS discs not arriving with Prints Mike Blakesley Film God Posts: 12767 From: Forsyth, Montana Registered: Jun 99 posted 10-14-2007 09:44 PM                        A question for Daniel: Why was the yellow (or black) reel-shaped disk holder scrapped in the first place? We got hundreds of prints with that holder, and I hardly ever saw a damaged one. With the DVD-type cases, they are nearly ALWAYS damaged, sometimes even on brand-new prints! I got a print once where the single DTS disk was broken in half inside the crushed DVD case.  |  IP: Logged Daniel Schulz Master Film Handler Posts: 387 From: Los Angeles, CA USA Registered: Sep 2003 posted 10-15-2007 04:50 PM                        I forgot to mention in my earlier posting, for our customers in Europe you may contact DTS Europe regarding missing discs at dtseurope@dtsdcinema.com, or by telephone at +44 118 982 8600. Thanks, Daniel  |  IP: Logged Ron Curran Jedi Master Film Handler Posts: 504 From: Springwood NSW Australia Registered: Feb 2006 posted 10-15-2007 05:52 PM                        ... and in Australia?  |  IP: Logged Mike Blakesley Film God Posts: 12767 From: Forsyth, Montana Registered: Jun 99 posted 10-15-2007 06:14 PM                        At first I thought Daniel was ignoring my question but then I realized I worded it badly. I originally said: quote: With the DVD-type cases, they are nearly ALWAYS damaged, sometimes even on brand-new prints! What I meant was, the DVD-type plastic cases are damaged, not the disks themselves...but I do think disks get beat-up more frequently now than they did when they were shipped in the reel-type cases. So my question remains: Why was that scrapped?  |  IP: Logged Brad Allen Jedi Master Film Handler Posts: 688 From: Evansville, IN, USA Registered: May 2000 posted 10-15-2007 07:52 PM                     quote: Mike Blakesley So my question remains: Why was that scrapped? I'll bet because some bean counter said it would save $.  |  IP: Logged Markus Lemm Expert Film Handler Posts: 113 From: Ottawa, Ontario, Canada Registered: Nov 2005 posted 10-16-2007 02:12 AM                        We are playing 'Moulin Rouge' and it came with the old style DTS reel. Maybe it is time to try this again. It is a nice reminder to return the DTS discs!  |  IP: Logged John Wilson Film God Posts: 5438 From: Sydney, Australia. Registered: Dec 1999 posted 10-16-2007 05:25 PM                     quote: Ron Curran ... and in Australia? Please contact your nearest Dolby distributor.  |  IP: Logged Richard May Phenomenal Film Handler Posts: 1057 From: Floral Park, NY USA Registered: Aug 2004 posted 10-16-2007 05:47 PM                     LMAO John. That's what it seems to be coming down to.  |  IP: Logged Daniel Schulz Master Film Handler Posts: 387 From: Los Angeles, CA USA Registered: Sep 2003 posted 10-16-2007 06:34 PM                        There is not at present a DTS office in Australia, so please contact us here in Los Angeles regarding disc shipping issues. Regarding the old disc shipping reels: I was around when they were phased out, and the transition had more to do with uniform shipping practices for domestic and international distribution than with bean counting per se, though the cost savings to DTS' customers for disc shipping were a consideration as well. In testing it proved out that the overall instances of unplayable discs from shipping in amarays were marginal: remember that internationally no one ever got behind the yellow reels, and the amaray cases are significally more durable than the CD "jewel" cases that international DTS discs were shipped in previously.  |  IP: Logged Ron Curran Jedi Master Film Handler Posts: 504 From: Springwood NSW Australia Registered: Feb 2006 posted 10-16-2007 08:13 PM                        Thanks Daniel. ... and John, good comment. Have never seen a response from Dolby regarding the frequent failure of the DD tracks. That problem is the reason we try to get discs for sub runs. Apart from my opinion that DTS sounds better.  |  IP: Logged Mark Gulbrandsen Resident Trollmaster Posts: 16657 From: Music City Registered: Jun 99 posted 10-19-2007 12:18 PM                     quote: Richard May LMAO John. That's what it seems to be coming down to. Actually its all going to boil down to an industry wide conversion over to D-Cinema! A gal from DTS post production that I met at Show East asked me to let all of you know that there IS very definately someone at DTS that would like to know when you don't get a disk(s). postproduction@dts.com Now DTS post is in charge of among other things supplying the studios with disks for all the titles. If you don't get a disk DTS post will alert the studio and let them know that distribution is not doing it's job. This is the only route to get word directly to the studios about disk problems. And of course DTS sounds better... there is far less data compression involved! Mark  |  IP: Logged Blaine Young Master Film Handler Posts: 477 From: Kirkland, WA, USA Registered: Sep 2006 posted 10-19-2007 01:10 PM                     And I'll just throw in my $.02 for a return to the shipping rings. The Amaray case in our print of "Gone, Baby, Gone" was severely damaged, as were the discs inside. Even if you put the discs in paper sleeves inside the old yellow shipping rings, that would better protect the discs than these amaray cases. They simply were not designed to take the beating of 40-80 pounds of film pounding against them during shipment.  |  IP: Logged Paul H. Rayton Expert Film Handler Posts: 210 From: Los Angeles, CA , USA Registered: Aug 2003 posted 10-19-2007 02:52 PM                    And, I'll add MY .02 cents worth, too -- I, also, prefer the large circular carriers, not the amaray boxes. And, should there develop such a demand here that DTS actually pays attention to comments from us users (since Dan says the change to amaray wasn't particulary a "cost" issue), let's go back to those YELLOW ones (as previously illustrated), not the black ones that came along later. Reason? It's easier to see. It calls attention to itself in the case, and (hopefully) reminds the projectionist, who is in the middle of dozens of tasks on shipping night, that the discs need to be put into those carriers. As for the domestic vs. international shipping differences, that is a mere smokescreen for avoiding the issue. US prints are virtually ALWAYS circulated on reels, in shipping containers for such reels. Most overseas prints that I have seen are virtually always circulated on cores, in other types of containers. There is no "overlap" of commercially-circulating prints, in which some US depot services theatres in, say, Holland, or Australia. So, let the overseas depots determine how best to pack the discs, but definitely offer the large circular rings as one option, and we'll let you know if it's not working! And, for older, "legacy" films, the title of the movie can be put on those yellow rings, immediately readable along with the film title (on the reels of film) when you open the shipping case. How handy can that be? Gee, several persuasive reasons -- which means we'll probably never see it done. (Sorry, Dan, sometimes I/we get a bit cynical...)  |  IP: Logged Matt Close Expert Film Handler Posts: 226 From: Hervey Bay, QLD, Australia Registered: Sep 2001 posted 10-21-2007 06:00 PM                        Daniel.... I have complained many times to DTS about the awful treatment your product receives here in Australia and the answer is always (from DTS and others on this forum) that the problem is with the distributors not DTS. Currently I am playing WAR(Rogue Assassin) in analog because it is distributed by Hoyts. Their policy as told to me by a Hoyts representative is that Hoyts DOES NOT import DTS discs... ever! ICON also have this policy. The only ICON DTS I have ever had was for "We Were Soldiers" ..... and we finally got some discs imported specially for Apocalypto after we threatened to attempt to contact Mel Gibson directly to complain Also, when you do get discs from any distributor .... about 60% of the time it is after opening weekend for a film (Fox are worst for this) What are you going to do about it Daniel?  |  IP: Logged Ron Curran Jedi Master Film Handler Posts: 504 From: Springwood NSW Australia Registered: Feb 2006 posted 10-21-2007 08:08 PM                        Hi Matt, You only have to wait a couple of months and you can run any feature with digital sound at home. You need a $300 system for guaranteed digital sound every time. The $20,000 jobs we have at the cinema won’t guarantee digital sound at any time.  |  IP: Logged

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