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Author Topic: rant on stupid customers Mike Blakesley Film God Posts: 12767 From: Forsyth, Montana Registered: Jun 99 posted 03-20-2008 11:58 PM                        I agree with Anslem on this one. I am a movie credit watcher myself. If somebody came and asked me to "stand over there," I would be irritated. I have paid to watch the whole movie, and that includes the credits if I so desire. We tell our staff not to start cleaning until everyone is out.  |  IP: Logged Marc Hansen Film Handler Posts: 93 From: Seattle, WA, USA Registered: Dec 2000 posted 03-21-2008 09:45 AM                     I've always felt that part of the cast/crews pay was getting listed in the credits. What would they or thier union say about those credits not being shown? I always stay to watch them too.  |  IP: Logged Chris Slycord Film God Posts: 2986 From: 청주시, 경북도, South Korea Registered: Mar 2007 posted 03-21-2008 08:39 PM                     quote: Anslem Rayburn Here, if a single customer wants to watch all the credits, we don't clean until they are done. And that's the way it SHOULD be but I've in the past had occasions where managers tell us "Start cleaning that theater right now." Granted, in those times I personally just tried to be discrete with my cleaning and not get in anyone's way. But in the past I also worked with people who wouldn't be so nice and had gone up to guests and told them they had to leave so they could clean; and obviously when they complained that worker was told "Why didn't you just ask them politely to stand to the side for a moment?" since that was a better alternative. quote: Marc Hansen I've always felt that part of the cast/crews pay was getting listed in the credits. What would they or thier union say about those credits not being shown? I always stay to watch them too. No one was disputing the fact that cast and crew members are in the credits or talking about not showing the credits.  |  IP: Logged Marc Hansen Film Handler Posts: 93 From: Seattle, WA, USA Registered: Dec 2000 posted 03-21-2008 10:50 PM                     Chris- I guess I should have been more specific, there are several theaters around here that kill the lamp before the credits end to get people moving out. One indy near me never runs more than the first 30sec to a min. Marc  |  IP: Logged Chris Slycord Film God Posts: 2986 From: 청주시, 경북도, South Korea Registered: Mar 2007 posted 03-22-2008 01:29 AM                     Sending an email or an anonymous phone call to the various studios might get some action, if that's what you want to have happen. I wonder which ones are doing that? I'm actually from Redmond but in Texas for grad school. edit: And to Mike/Anslem: I wasn't meaning that I was condoning literally saying to someone to move "over there" (I should've been more clear that I was meaning they politely ask if they could clean). Either way, the couple managers who had occasionally asked people to clean w/o regard to if there being people still watching or not aren't in the business anymore anyway. 2nd edit: And related to this; a big pet peeve of mine is having ushers go to an auditorium to clean and immediately turn on the house/cleaning lights without first entering the main part of the room to see if people are actually in there. It takes all of 5 seconds to check. [ 03-22-2008, 10:46 AM: Message edited by: Chris Slycord ]  |  IP: Logged Thomas Pitt Master Film Handler Posts: 266 From: Leeds, West Yorkshire, UK Registered: May 2007 posted 03-24-2008 02:04 AM                     I've never been asked to move by an usher when they come in to clean during the end credits - if they did, that would be downright rude! I have had them come in and start cleaning 'around' me though, during the end credits. Some of them even put the cleaning lights on and start cleaning during the credits without caring if anyone's still watching! I guess a pet peeve of the ushers is people who don't start walking out the moment the 'Directed By' credit flashes up, because it interferes with their cleaning. If only movies were like they were in the 1930s-1950s - just a 'The End' card (sometimes followed by a single screen of the main cast members), before the film runs off the end. But no, you have to endure about 5 minutes of credits at the end of a film these days, and every single person who worked on the film set has to be credited!  |  IP: Logged James Westbrook Phenomenal Film Handler Posts: 1133 From: Lubbock, Texas, Usa Registered: Mar 2006 posted 03-24-2008 03:42 AM                     Back when the studios were the main production companies, the heads of the departments were the ones credited in the olden days. When the studios stopped having the individual departments, the people who worked on the movie became independent contractors, and thus had to be credited. That was what I was told, anyway. I'm sure if I am wrong, someone will correct me...  |  IP: Logged Chris Slycord Film God Posts: 2986 From: 청주시, 경북도, South Korea Registered: Mar 2007 posted 03-24-2008 10:09 AM                     It also used to be that they used longer opening credits a lot, AFAICT. Like now only a few of the people are mentioned in the opening bits but most of the older movies I've seen had pretty much everyone mentioned in the opening credits. Then the end was simply movie ending.  |  IP: Logged James Westbrook Phenomenal Film Handler Posts: 1133 From: Lubbock, Texas, Usa Registered: Mar 2006 posted 03-24-2008 11:28 AM                     You are right, Chris. One would see the MPAA emblem on the opening credits, too. The fellow who trained me in projection, Darwin Barnes, referred to the ending credits as "the repeater cast', as it listed the main actors and the roles.  |  IP: Logged Darryl Spicer Film God Posts: 3250 From: Lexington, KY, USA Registered: Dec 2000 posted 03-24-2008 12:28 PM                    I don't know if it has ever been mentioned here but when you see a movie where the directors name is at the beginning of the end credits. The director had to get permission from the Directors Guild to put his name first at the end credits. Something to do with the fact that in their rules it states that the directors name is to always come last in the credit sequence. All that probably goes back to when everything came at the beginning of the features.  |  IP: Logged John Wilson Film God Posts: 5438 From: Sydney, Australia. Registered: Dec 1999 posted 03-24-2008 03:02 PM                     I thought they could only go first in the end credits if they were not in the opening credits. I believe that's how Quentin made it to be first at the end of Pulp Fiction...even though it had great opening credits, it did not say 'Directed By' until the end. Explains the lack of opening titles...  |  IP: Logged Darryl Spicer Film God Posts: 3250 From: Lexington, KY, USA Registered: Dec 2000 posted 03-24-2008 10:05 PM                    quote: John Wilson I thought they could only go first in the end credits if they were not in the opening credits. I believe that's how Quentin made it to be first at the end of Pulp Fiction...even though it had great opening credits, it did not say 'Directed By' until the end. Explains the lack of opening titles... Probably had to have permission to do that. From what I understand it is pretty much just a formality in the organizations processes. Basically we don't care just file the necessary paper work. Here is a couple of interesting tidbits. Taken from Wikapedia In 1980, George Lucas resigned from the Directors Guild of America after it insisted, against his wishes, that Irvin Kershner, the director of The Empire Strikes Back, be credited at the beginning of the film; it had previously allowed the original Star Wars, which had a similar opening sequence, to go unchallenged. Because Lucas got his way, he has been generally viewed as being responsible for popularising the "title only" style. Kevin Smith doesn't use the tag "A Kevin Smith Film" in the credits of his movies. His feeling is that a movie is made by everyone involved, and not the product of just the director.[2]  |  IP: Logged Dennis Benjamin Phenomenal Film Handler Posts: 1445 From: Denton, MD Registered: Feb 2002 posted 03-30-2008 10:00 PM                        Moving back to the original "Rant on Stupid Customers": This happened yesterday: Two elderly ladies came out of "Meet the Browns". They saw me and asked if I was the manager. I said "yes". They then wanted to inform me that I was running a bootleg copy of the movie in Theatre #14. I asked how they came to that conclusion. They said that every twenty minutes or so a big round dot showed in the right hand corner of the screen. The second lady had to add this to the conversation: (WAIT FOR IT) (WAIT FOR IT) "Oh yeah, I also noticed a bunch of red dots every once in a while too - that means it has to be a bootleg copy". I told them to have a nice afternoon. MPAA - Here's to you and your bootleg copies of movies!  |  IP: Logged Galen Murphy-Fahlgren Master Film Handler Posts: 405 From: Canton, MI, USA Registered: Oct 2007 posted 03-31-2008 12:05 PM                     Wow, those sound like some highly perceptive customers. I hardly know anyone outside of projection who notices changeover cues, much less CAP Coding! In fact, I doubt even the majority of my projection staff sees CAP Coding. While it was likely irritating to deal with, I am impressed nonetheless.  |  IP: Logged Thomas Pitt Master Film Handler Posts: 266 From: Leeds, West Yorkshire, UK Registered: May 2007 posted 03-31-2008 04:25 PM                     Just a couple of things I've overheard customers say either in the auditorium, or when coming out to complain... "The color's gone all weird" (it was a visual effect in the movie!) "He's tuning in the projector" (when calibrating using SMPTE test film - with an audience present!) "Just to let you know, there's loads of tiny holes in that screen" And of course, the huge number of people who think something's gone wrong when that sound-only Chris Moyles ad is playing! Perhaps they should put up a sign saying there's a long advert at the beginning that has no picture At VUE Sheffield, they now have allocated seating. Even though there are big signs on all the auditorium doors saying they have allocated seating, people still come in and sit wherever they like! Also, despite having a big sign above the ticket ATMs saying "If you buy tickets here, your seat will be allocated automatically" they still complain that they can't choose where they want to sit! I've also mentioned before that I am one of the few people who sits throughout the entire credits to see if there is anything on the end. I sometimes ask the cleaners if there's anything worth waiting for while they're cleaning around me, and often they don't know! I wonder how many other customers ask that? I also notice CAP code and changeover cues all the time... but then again, I'm very into projection  |  IP: Logged

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