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Author Topic: rant on stupid customers
Barry Floyd
Phenomenal Film Handler

Posts: 1079
From: Lebanon, Tennessee, USA
Registered: Mar 2000


 - posted 08-31-2017 04:57 PM      Profile for Barry Floyd   Author's Homepage   Email Barry Floyd   Send New Private Message       Edit/Delete Post 
I get stopped occasionally in my lobby by people "thanking me for reopening the drive-in and keeping it alive". They always say something like, "We used to come here all the time when we were kids, and we just love it that you've reopened the place."

Only thing I can really say at that point is, "We're glad to do it and thank you for coming back."

I built my drive-in from scratch in 2003! [Roll Eyes] [Big Grin]

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Martin Brooks
Jedi Master Film Handler

Posts: 900
From: Forest Hills, NY, USA
Registered: May 2002


 - posted 09-03-2017 08:07 PM      Profile for Martin Brooks   Author's Homepage   Email Martin Brooks   Send New Private Message       Edit/Delete Post 
quote: Martin McCaffery
Our theatre has been in continual operation since 1941. We get people who tell us they haven't been here since they were a kid and didn't know we were still open.
Back in 1987 I was doing a debate at the college literally two blocks up the street. After the debate a bunch of the kids came up to me and said "We've been looking all over for a theatre like yours, where is it?"

Well, maybe these people are on drugs or complete morons or maybe there was a problem with the presentation and/or lighting on your marquee.

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Frank Cox
Film God

Posts: 2234
From: Melville Saskatchewan Canada
Registered: Apr 2011


 - posted 09-17-2017 10:02 PM      Profile for Frank Cox   Author's Homepage   Email Frank Cox   Send New Private Message       Edit/Delete Post 
So I start my movie tonight as usual and walk into the auditorium two minutes later and I'm wondering why I can't hear the soundtrack.

And then I realize it's because EVERYBODY'S TALKING!

I started walking around telling various people to be quiet and it didn't seem to make even a dent in the noise level. Unbelievable!

So I went up to the projection room, stopped the movie and came back to announce that everyone who wants to talk to their friends should leave and do it somewhere else, and everyone who wants to watch the movie should stay and be quiet.

I restarted the movie and now everyone seems to be behaving.

I don't think I've ever stopped a movie due to excessive noise before. When I first walked in I couldn't believe it; I was actually wondering what was wrong with my sound system since all I could hear was this roar.

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Randy Stankey
Film God

Posts: 6539
From: Erie, Pennsylvania
Registered: Jun 99


 - posted 09-17-2017 10:07 PM      Profile for Randy Stankey   Email Randy Stankey   Send New Private Message       Edit/Delete Post 
A dirty, little trick my father taught me when people are talking too loud is to suddenly turn the volume level DOWN.

"Silence is deafening," so to speak.

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Dave Bird
Jedi Master Film Handler

Posts: 777
From: Perth, Ontario, Canada
Registered: Jun 2000


 - posted 09-18-2017 11:21 AM      Profile for Dave Bird   Author's Homepage   Email Dave Bird   Send New Private Message       Edit/Delete Post 
(Volume DOWN) "LIKE" button!

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Rick Raskin
Phenomenal Film Handler

Posts: 1100
From: Manassas Virginia
Registered: Jan 2003


 - posted 09-18-2017 02:12 PM      Profile for Rick Raskin   Email Rick Raskin   Send New Private Message       Edit/Delete Post 
Did the same thing back when.

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Michael Gonzalez
Jedi Master Film Handler

Posts: 790
From: Grand Island , NE USA
Registered: Sep 2000


 - posted 11-07-2017 01:27 AM      Profile for Michael Gonzalez   Email Michael Gonzalez   Send New Private Message       Edit/Delete Post 
Wow 70 pages so far, lots of stories, many worth rereading. Heck, some of the stories from my own posts I had almost forgotten about and were a treat to read and relive. Highly recommend anyone relativity new here to check out the rest of this thread.

So I went up to the projection room, stopped the movie and came back to announce that everyone who wants to talk to their friends should leave and do it somewhere else, and everyone who wants to watch the movie should stay and be quiet.

I have had movies that tend to draw a large teen audience (PG-13 Horror movies for instance) were they were so loud during the previews that I would have to pause the movie right as it was starting (Production Company Logo) and go in, turn the cleaning lights on and make an announcement for everyone to settle down and keep quiet. I would also be sure to note that this is everyone's one warning and that anyone caught making any further disturbances (including texting) will be removed with NO REFUND. Always worked like a charm.

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Frank Cox
Film God

Posts: 2234
From: Melville Saskatchewan Canada
Registered: Apr 2011


 - posted 11-07-2017 01:41 AM      Profile for Frank Cox   Author's Homepage   Email Frank Cox   Send New Private Message       Edit/Delete Post 
I've had a few fairly oblivious people here on a few occasions.

I start the movie and walk into the auditorium after the turn off your cellphone trailer has played. And someone is fooling around with facebook or a video game.

"Your phone lights up the room. Please turn it off until the show is over."

But the movie hasn't started yet!

"Do you see a picture on the screen? Do you hear a soundtrack? Have you considered that some of the other people in this room might want to actually watch the trailers for upcoming movies?"

Oh, well, ok then. *grumble mutter mutter*

And this is after they have walked past two signs on the wall (one in the lobby and one right at the entrance to the auditorium) and watched a trailer, all telling them to turn their phone off.

How much notice do some people need, really?

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Marcel Birgelen
Film God

Posts: 3357
From: Maastricht, Limburg, Netherlands
Registered: Feb 2012


 - posted 11-07-2017 03:00 AM      Profile for Marcel Birgelen   Email Marcel Birgelen   Send New Private Message       Edit/Delete Post 
I've given up on trying to quiet down people during the pre-show trailers, it's already hard enough to keep people quiet until the first line of dialogue hits the screen. Even if the studio logos hit the screen, many people just keep on yacking and using their mobile phone.

People just don't seem to have any kind of attention span any more...

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Michael Gonzalez
Jedi Master Film Handler

Posts: 790
From: Grand Island , NE USA
Registered: Sep 2000


 - posted 11-09-2017 06:52 PM      Profile for Michael Gonzalez   Email Michael Gonzalez   Send New Private Message       Edit/Delete Post 
Same way on that point. If it is during previews, I usually dont bother with people on their phones (texting and such). I will occasionally say something to the effect that the phone needs to be off when the movie starts. And I will of course make note and check again later (usually looking down from the port windows).

I did have a guy the other day that was talking on his cell loudly and even though it was during the trailers I asked him to take it to the outside hallway. He grumbled to whoever he was talking too that this theater was enforcing policy and making him leave.

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Jesse Skeen
Phenomenal Film Handler

Posts: 1517
From: Sacramento, CA
Registered: Aug 2000


 - posted 11-10-2017 01:11 AM      Profile for Jesse Skeen   Email Jesse Skeen   Send New Private Message       Edit/Delete Post 
One of the last movies I went to, someone was talking all through the trailers and kept talking during the studio opening, so I just said "OK, the movie's starting so shut up!"

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Rick Raskin
Phenomenal Film Handler

Posts: 1100
From: Manassas Virginia
Registered: Jan 2003


 - posted 11-10-2017 06:53 AM      Profile for Rick Raskin   Email Rick Raskin   Send New Private Message       Edit/Delete Post 
quote: Frank Cox
How much notice do some people need, really?
It seems these people think the rules apply to everyone but them.

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Frank Cox
Film God

Posts: 2234
From: Melville Saskatchewan Canada
Registered: Apr 2011


 - posted 11-10-2017 11:03 AM      Profile for Frank Cox   Author's Homepage   Email Frank Cox   Send New Private Message       Edit/Delete Post 
I saw a cell phone light in the auditorium about halfway through last night's show, so I went to tell the guy to shut it off.

"But this is the first 3D movie that I've ever seen so I was just looking up how the glasses work."

[Confused]

That's a new one.

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Mike Blakesley
Film God

Posts: 12767
From: Forsyth, Montana
Registered: Jun 99


 - posted 11-10-2017 02:08 PM      Profile for Mike Blakesley   Author's Homepage   Email Mike Blakesley   Send New Private Message       Edit/Delete Post 
Must've been a boring movie, eh?

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Frank Cox
Film God

Posts: 2234
From: Melville Saskatchewan Canada
Registered: Apr 2011


 - posted 11-10-2017 04:37 PM      Profile for Frank Cox   Author's Homepage   Email Frank Cox   Send New Private Message       Edit/Delete Post 
Geostorm.

Not a particularly original or great movie but it does have a few exciting moments in it.

Almost nothng for audience count for that one, though. Hopefully Bad Mom's Christmas will finally get a crowd in the door tonight. It's been lonely here for every movie since I finished playing It.

I do get a chance to play my Arrogant Worms Christmas Turkey CD for the background music this week, though. It's not often that I get a Christmas movie where that's a suitable background.

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