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Author Topic: rant on stupid customers Thomas Procyk Phenomenal Film Handler Posts: 1842 From: Royal Palm Beach, FL, USA Registered: Feb 2002 posted 12-10-2003 12:35 PM                     All the problems of stupid customers comes from them thinking your theater is a "public place" so they can have the utmost disrespect for it. One sign would solve it all: "This establishment is NOT a Public Place. It is owned by me. Therefore, it is MY place. And I can kick you out of MY place if I want to for whatever reason. Be on your toes." As for outside food or drinks, I'll add few more. I told this woman she couldn't bring in her bottled water, something we also sell. She flips out, "BUT I am PREGNANT!!" and she got mad when I respoded, "Oh, I'm sorry to hear that. Perhaps everything will work out." Then you get those people who keep walking. Despite the HEY or the EXCUSE ME or the SIR I NEED YOUR DAMN TICKET BEFORE YOU DART PAST ME WITH YOUR PIZZA... Those people just need to be kicked out. Period. With a trespass warning. If you do decent numbers on the weekend, you don't need one more asshole who doesn't even buy your food. =TMP=  |  IP: Logged Jean-Michel Grin Expert Film Handler Posts: 222 From: Geneva & Lausanne, Switzerland Registered: Jul 2002 posted 12-11-2003 06:44 PM                        One day a women came to the ticket box and asked to the cashier: Women: I want a ticket for the "Lion king" Cashier: I'm sorry madam, we don't screen this movie from longtime ago, W: I know what I say, i'm not stupid, sell me a ticket ! C: I'ts impossible madam, we don't play this movie anymore W: (starting to yell and hurry) I got here with m, a newspaper with all scheduling times, and is indicated that you' tehater showing this film ! C: Could I see your newspaper please ? The women give the newspaper to the cashier: C: Madam, Your newspaper is old than more one year ago ! The women turn his face, white like a gost  |  IP: Logged Liam Utley Film Handler Posts: 42 From: Australia Registered: Oct 2003 posted 12-11-2003 10:29 PM                    Maybe she was cryogenically frozen for a year. here's one of my favourites: Me: This movie is 15+, can i see your ID please? Kid: sure (shows me ID) Me: And you? Kid's brother: Oh, we're twins Me: OK, so you were born on the same day? Kid's brother: no Me: so how are you twins? Kid's brother: We're half-twins Me: What are half-twins? this makes no sense to me... Kid's brother: People say we look the same. Me: Get away from me. I got a laugh from the other people in line.  |  IP: Logged Mark Hajducki Jedi Master Film Handler Posts: 500 From: Edinburgh, UK Registered: May 2003 posted 12-12-2003 08:26 PM                     Customer: Do you have anything for the unemployed? The staff member passes an application form to the customer  |  IP: Logged Matthew Peters Expert Film Handler Posts: 179 From: Glen Waverley, Melbourne, Australia Registered: Nov 2002 posted 12-12-2003 11:35 PM                     Just last week I was letting people into Kill Bill. A man hands me a ticket for 3 admissions and says my wife and son are on their way, I let him in. After five minutes the film (the trailers not the feature) starts and the wife and kid show up and enter the cinema. The child is 3 years old. How stupid and irresponsible can you be to take a 3 year old to an film. I politely informed them that their son was not able to see the film or even be inside the auditorium. After she argued that this did not apply to her son because she was accompanying and had a bitch about the box-office procedure she got a refund and left.  |  IP: Logged Carl Martin Phenomenal Film Handler Posts: 1424 From: Oakland, CA, USA Registered: Feb 2002 posted 12-13-2003 02:24 AM                        i assume that policy is posted at the box office, since it differs from the mpaa guidelines, and certainly is not a law. of course, it's a far greater chance that 3 year old will be a nuisance than get anything out of the film, and measures should be taken to ensure your theater isn't used in lieu of a sitter. carl edit: ah, i see you are in australia. so you guys have an "r" as well, huh? who determines that? the government?  |  IP: Logged Matthew Peters Expert Film Handler Posts: 179 From: Glen Waverley, Melbourne, Australia Registered: Nov 2002 posted 12-13-2003 08:46 AM                     Our classifications come from The Australian Office of Film and Literature Classification. Every film, video and computer game that is legally available in Australia, whether it is produced locally or comes from overseas, has to be classified by the Classification Board before it can be made available to the public. Our <R> rating is slightly different to the mpaa’s it is the highest rating that a feature film can be awarded. For these films you must be over the age of 18. EDIT: Shops or cinemas can be charged if they allow young people under certain ages access to material that is legally restricted.  |  IP: Logged Carl Martin Phenomenal Film Handler Posts: 1424 From: Oakland, CA, USA Registered: Feb 2002 posted 12-14-2003 02:27 AM                        are there really no exceptions to the mandatory classification? what are the implications for "independent" cinema and art? over here, i can make a no-budget scratch film and play it to the public, if i can find a cinema to play it. if i had to jump through hoops and pay fees, that would be the end of that. what about literature? is that just an outdated name or is there really no semblance of a free press? how strict are they about certificates in the u.k.? carl  |  IP: Logged Michael Brown Phenomenal Film Handler Posts: 1522 From: Bradford, England Registered: May 2001 posted 12-14-2003 07:57 AM                     In the uk? They are pretty strict. For anything to play in the cinema it must have been classified by the BBFC. Same goes for videos although some types of videos (typically factual titles such as exercise videos etc) are exempt from classification.  |  IP: Logged Leo Enticknap Film God Posts: 7474 From: Loma Linda, CA Registered: Jul 2000 posted 12-15-2003 04:08 AM                        quote: For anything to play in the cinema it must have been classified by the BBFC. That's not technically true. Under the 1909 Cinematograph Act (amended countless times - its present incarnation is the 1985 act, now in force), cinemas have to have a licence to operate issued by the local council. Without one it is illegal to admit paying members of the public onto any premises to see a film show. The council puts a number of terms and conditions in that licence, one of which is (usually) that you observe the certificates issued by the British Board of Film Censors (BBFC), or any decision made by the council itself. Councils can and sometimes do overrule the BBFC on controversial films. The BBFC is an independent, non-profit organisation which finances itself through the fees paid by producers to have their films and videos classified. As far as films shown in the cinema are concerned, its decisions have no legal force. So, for example, when Crash came out in the mid-'90s, the BBFC passed the film with an 18 certificate, but a few right-wing councils banned it from cinemas in their area. The same thing happened with Romance if I remember correctly, albeit on a smaller scale. So by defying the BBFC's ruling (e.g. admitting a child to an 18-certificated feature showing at your cinema), you are probably breaking a condition of your licence (and thereby risk losing it), but you are not committing a criminal act in itself. This is not the case with rental and retail videos, which are covered by the 1984 Video Recordings Act. This gives the BBFC's classifications legal authority - you are committing a criminal offence by supplying an 18-rated video to a 13 year-old, for example.  |  IP: Logged Gary Crawford Expert Film Handler Posts: 200 From: Neptune NJ USA Registered: Nov 2003 posted 12-16-2003 02:43 PM                     Back to stupid customers: Our weekend matinee regular crowd of seniors milks every last cent from their $3 ticket. Most read the credits to the end. There have been a couple who, after seeing the rating on the tail, went out and complained that if they knew it was an R they would have never come to see it and demanded their money back. AFTER they saw every last frame of the print. I always wondered just what purpose a rating on the very end had. A little late, don't you think? People have demanded money back for movies they didn't like for years here. It doesn't work though, sorry, now scram. Gripe about the $3, gripe about the movie, NOT buy a single concession but smuggle things in and leave a mess on the floor. "Excuse me, but what theatre is this show in?" (We're a single btw). "Right straight ahead ma'am, through those doors right there." Sign says: MATINEE all seats $3. "What? No senior discount?" "No, all seats are $3 for the matinee." "But I want a senior discount!" "Are you sure you are a senior ma'am?" "Huh?" "Well, since you get discounts all over town, we always charge seniors more. Are you SURE you want the senior price?"  |  IP: Logged Robert E. Allen Phenomenal Film Handler Posts: 1078 From: Checotah, Oklahoma Registered: Jul 2002 posted 12-16-2003 03:34 PM                     C'mon Gary, don't paint us all with the same brush.  |  IP: Logged Bob Maar (Maar stands for Maartini) Posts: 28608 From: New York City & Newport, RI Registered: Feb 2001 posted 12-16-2003 04:48 PM                        Gary, Some people tell me I have magical powers. So tomorrow morning when you wake up you will be 70 years old and be wearing depends.  |  IP: Logged Phil Hill I love my cootie bug Posts: 7595 From: Hollywood, CA USA Registered: Mar 2000 posted 12-16-2003 04:59 PM                  Hmmmm... from Neptune... is that the Planet? And yes Bob, you do have magical powers...that's why we call you "Tinkerbell." >>> Phil  |  IP: Logged Mike Blakesley Film God Posts: 12767 From: Forsyth, Montana Registered: Jun 99 posted 12-16-2003 06:59 PM                        Our Senior Citizens are some very nice people, but Gary's right about one thing...they spend nothing at the snack bar. Not even a bottled water. The thing that irritates me the most is, when they see a movie they like, they'll say "Now, why don't you get more of THAT KIND of movie in?" Like we can just pick the "kinds" of movies off the shelf. I always say, "Well, if they make'em, we'll play'em."  |  IP: Logged

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