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Author Topic: Crazy Customer Comments... Ian Price Phenomenal Film Handler Posts: 1714 From: Denver, CO Registered: Jun 99 posted 08-17-2004 05:31 PM                     I would have taken the Euro at a 1 to 1 exchange rate and then pocketed the difference.  |  IP: Logged Mark L Morgan Film Handler Posts: 11 From: tell city, IN Registered: Jul 2004 posted 08-19-2004 01:09 AM                        had someone ask me what kind of idiots do you have working for you? I said the finest in tell city...............  |  IP: Logged Steven Jantzen Film Handler Posts: 30 From: goodwell, Oklahoma, USA Registered: Jul 2004 posted 08-19-2004 10:29 PM                     Emma and Bill, Our building branches off of a mall and so the owners have to pay "rent" (i guess that's what it would be called on this scale) to a couple of rich farmers that live about 50 miles away. Because these Farmers are popular in their town, all the people from that town think they own the movie theatre, and they act as such. This lady in particular was a good freind to the owners of the building and knew where the booth was. Steve, you are absolutly right,and as compensation, i personally made sure she received free passes for her and her entire family. I guess what really amazed me is that even with a "staff only" sign on the door leading to the booth, she still had the audacity to just walk up here and think she could tell me what to do. I hate it when people, especially people who don't know how things work, and I'm serving them, think they can tell me what to do.  |  IP: Logged Mike Spaeth Phenomenal Film Handler Posts: 1129 From: Marietta, GA Registered: Jul 2000 posted 08-20-2004 02:19 PM                        Easy solution - LOCK the door to the booth.  |  IP: Logged Scott Norwood Film God Posts: 8146 From: Boston, MA. USA (1774.21 miles northeast of Dallas) Registered: Jun 99 posted 08-20-2004 03:01 PM                        In Massachusetts, it would be illegal to lock the booth door(s) when the building is occupied by the general public. (Which is not to say that no one actually locks booth doors in practice, but that doesn't make it legal.)  |  IP: Logged Adam Wilbert Jedi Master Film Handler Posts: 590 From: Bellingham, WA, USA Registered: Mar 2002 posted 08-20-2004 05:18 PM                        why would it be illegal? If the door was locked for entrance to the booth, but was open for exiting? Every booth I've ever worked has been through a locked entrance door.  |  IP: Logged John Hawkinson Film God Posts: 2273 From: Cambridge, MA, USA Registered: Feb 2002 posted 08-22-2004 10:35 AM                     It's "illegal" because 520 Code of Massachusetts Regulations 3 says it is. Much of it is nitrate-era rules. I always assume that new construction gets a variance, because there's lots of other stuff in there that is simply impractical in a multiplex. --jhawk  |  IP: Logged Brandon Willis Expert Film Handler Posts: 216 From: Richmond, VA, USA Registered: Apr 2004 posted 08-22-2004 11:58 AM                     I hate it when I'm walking through the lobby and people try to get my attention with hand signals. Like when they look at me and give me the "come here" motion. I just keep on walking and pretend I didn't see them. One night, I was walking through the lobby and some guy came up behind me wanting to bitch about something and, to get my attention, grabbed my arm so hard he could have cut off the circulation if he had held on longer. My first instinct was to holler for the police and tell them he assaulted me.  |  IP: Logged Matt Close Expert Film Handler Posts: 226 From: Hervey Bay, QLD, Australia Registered: Sep 2001 posted 08-22-2004 09:34 PM                        I once had a circuit breaker go in the middle of a show, which I quickly found the cause of, reset, and restarted the show....... I'm at the projector when next thing I know there's this hulking big bloke standing behind me... yelling at me to rewind the film because he'd missed several minutes of it. When I told him that simply was not possible, he replied by telling me he'd just seen the film at another cinema last week and that I didn't know what I was talking about. Anyhow, seeing as he was at least 2 to 3 times my size, I kindly asked him to leave my booth and observe the 'STAFF ONLY' signs next time...... Now, although this bloke was a little too big for me to take on , I was later glad that I hadn't given him a verbal serve........ Months later, he was in the news for having hijacked a 4WD of tourists at gun-point in the Northen Territory..... Shot-gun-point that is!!! ...... and also tied another female tourist and her daughter to a tree!!! I was then very glad I had held my tongue! The most common stupid comment I get though, is from people telling me the curtains didn't open like they are supposed to after the trailers...... when it's a FLAT FILM!!!! Have you ever tried to explain this to a customer???  |  IP: Logged Steven Jantzen Film Handler Posts: 30 From: goodwell, Oklahoma, USA Registered: Jul 2004 posted 08-28-2004 03:41 PM                     Brandon, Kinda off subject, but then again, it's not. My last job I was a cart pusher for walmart in the same town as the theatre I'm working at now is. No one could call me by my name, even though I, like everyone else, wore a name tag. It was always "HEY!", or "You in the blue vest!". Normally it was HEY, and after about a year of this, I got fed up with it. I had been having a bad day anyway, and one fairly young guy tried to get my attention and he yelled hey at me. I ignored him, but he kept on doing it, so about the third time, i turned around and said "hay's for horses, cows eat grass, now get on you knees and kiss my ass" My manager was behind me when I said it, and he quickly apologized to the customer and then pulled me aside. He told me to not do that again, but he want's to on some days also.  |  IP: Logged Daryl C. W. O'Shea Film God Posts: 3977 From: Midland Ontario Canada (where Panavision & IMAX lenses come from) Registered: Jun 2002 posted 08-28-2004 03:53 PM                        quote: John Hawkinson It's "illegal" because 520 Code of Massachusetts Regulations 3 says it is. That's what makes it illegal. It's not why it's illegal.  |  IP: Logged Bill Langfield Master Film Handler Posts: 280 From: Prospect, NSW, Australia Registered: Apr 2001 posted 08-29-2004 11:00 AM                        quote: Scott Norwood In Massachusetts, it would be illegal to lock the booth door(s) when the building is occupied by the general public. WHAT!? Do they think when the joint starts burning down, the 'general public' are going to start running UPSTAIRS to the booth looking for an emergency exit there? Seems to me that this 'law' isnt being explained properly to us. I understand that it would be illegal to dead lock the door, making an emergency exit very difficult. But surely the door can be only entered via a key or code on the alarm panel. To exit no key or code should be required and the handel should be the tilt-down type, not a circular knob. If you can't lock the projection room in, Massachusetts, do they also not allow to lock the treasury when you/they/the manager are doing EON cash-up?  |  IP: Logged Dustin Mitchell Phenomenal Film Handler Posts: 1865 From: Mondovi, WI, USA Registered: Mar 2000 posted 08-29-2004 02:02 PM                     I'm not familiar with the law but as a guess a sturdy, locked door would make it very difficult for the fire department to get to the booth quickly.  |  IP: Logged David Favel Jedi Master Film Handler Posts: 764 From: Ashburton, New Zealand Registered: Feb 2002 posted 08-29-2004 08:13 PM                     So how easy would it be to steal equipment from boxes in Mass.?  |  IP: Logged Rachel Craven Madam Moderator Posts: 2190 From: Pensacola, FL Registered: Dec 2000 posted 08-29-2004 10:03 PM                     Yeah, I don't know why it is illegal to lock the booth door in the projection booth in Massachusetts, but I do know it is the law. I actually got that question on my test for my Motion Picture Operators License... Here is Wisconsin we always kept the booth doors locked.  |  IP: Logged

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