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Topic: Hey you, you suck! (AKA: Outing bad film handlers)
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Dan Lyons
Jedi Master Film Handler

Posts: 698
From: Seal Beach, CA
Registered: Sep 2002
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posted 05-30-2003 02:55 PM
AMC 30 at the Block @ Orange,
5/29/03, 7:10pm showing of "chicago", auditorium #30
Small screen, wall to wall at 1.85 and curved too! No side masking, so I'm hoping they have horizontal masking on it for scope.
Print condition was excellant, minor dirt and no scratches. Unfortunatly I was not able to find out if this was the print that's been there since December 27th, or if they ruined a few and had gotten new ones. I'm sure they don't have any sort of cleaners or PTRs, the trailers were filthy. Focus was a hair soft throughout.
Now, a list of the Big F-ups for the evening.
1. really bad analog sound used when I could see several digital penthouses on the projector!! (and this film has a wonderful sounding analog track when played back properly) The sound throughout the film was terrible, constant "tv static" sound in the background, and it would become louder and more distorted during loud pasages in songs. What the hell could have caused that? Something out of alignment? The surrounds were not functioning either. Sound was perfect before the show for that digital preshow nonsense.
2. End of show, rating band came up, I've never seen anything with so many scratches in my life. Then the tail goes through, LOUD POPS AND BOOMS, then white screen for about 2 seconds before house lights came up. Someone isn't using protection leader on their tails!
3. I introduce myself to the asst. manager after the show, tell her where I work, and ask if the projectionist is available. She kindly asked me to wait a moment while she paged someone. SHE SENT OUT THE MANAGER!!. She informed me, "we don't give boooth tours. Who told you that we did?! " Her tone of voice led me to believe she was very angry and wanted to punish an employee.
Then I tried to tell her about the problems with the sound, went right over her head... I guess they don't even have a projectionist, which is who I requested to see in the first place.
Shame on you AMC. Anyone from the AMC 30 here? If so, I'd love for you to respond.
Danny
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Tom Kroening
Expert Film Handler

Posts: 214
From: Janesville, WI USA
Registered: Oct 1999
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posted 05-30-2003 03:56 PM
Yes I know this topic has been beat to death but I think we all know why bad film handling exists. Some aren't trained properly, some lack good equipment and supplies, some don't care. Why do DVD's rented at blockbuster get scratched? A) Because its very easy to do B) Because we don't own them and don't have to worry about what happens to them once we drop them off. The same applies to film. Many people just don't care because it doesn't affect them. The same also applies to rental cars... people beat them to death. I try to go the extra mile whenever I can, but I don't have the time to do everything. There's no way I'd have time to look for lab splices on every print and replace them. I also love masking tape if its done correctly. I'd rather build a print thats been used and broken down with masking tape then a brand new one. Its 2 times easier to build and 10 times easier to break down (especially on Strong MUT's where the spicer doesn't fit anywhere but the floor). Of course some people who don't use enough tape or don't roll the ends to make removal easy, but otherwise masking tape is great.
Dan, the answer to your question is simple. It's a 30 plex run by a big company thats always trying to save money. Money is generally all that matters to those up high. I wouldn't be surprised if more than one digital reader in that 30 plex wasn't working and I'm sure they don't put any emphasis on fixing one in a smaller house when other major things need to be done. When I started working at an 18 plex there were only a few digital readers that were working. After cleaning them, replacing bulbs, realigning them, and training people to not scratch the digital tracks off the prints they were all working when I left. These people didn't know any better and were getting paid $6 to $7 per hour. About the tails, I don't know many theatres that use leader on the tails... every one that I've worked at or visited didn't. Either way its just the tail, even leader on the tail would track dirt into the projector and it would end up on the previews.
I recently saw Bruce Almighty at another theatre and it just happened to jump out of SRD 10 seconds into the movie. Instead of suffering through the whole movie I just let the manager know and he just went up and pushed the digital button... it happens. I am in no way defending film done wrong but we all know how it is. Kudos to everyone that has the time to pour over every little detail. I think if we all just try a little harder (we can't be perfect all the time) that it will still have a great effect on your presentation.
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Christopher Seo
Jedi Master Film Handler

Posts: 530
From: Los Angeles, CA
Registered: Jun 99
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posted 05-31-2003 08:35 AM
Masking-taping the leaders is not inherently evil, but except for a few special situations (perhaps, film festivals where prints are built up/torn down multiple times), it's an annoying practice. As Brad illustrated, the film tends not to be aligned when it's taped together, leading to edge damage. Even if it is lined up, it's not secured, so it will snag and catch on your fingers if you're not expecting it, also leading to damage.
However, there is some good tape out there. Better than the "paper tape" is Scotch 2080 painter's tape (or 2090, but 2080 is slightly easier to peel). The only problem is they're both blue.
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