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» Film-Tech Forum ARCHIVE   » Operations   » Film Handlers' Forum   » Hey you, you suck! (AKA: Outing bad film handlers) (Page 87)

 
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Author Topic: Hey you, you suck! (AKA: Outing bad film handlers)
Allison Parsons
Jedi Master Film Handler

Posts: 630
From: East Peoria, IL
Registered: Oct 2004


 - posted 01-02-2006 11:38 PM      Profile for Allison Parsons   Author's Homepage   Email Allison Parsons   Send New Private Message       Edit/Delete Post 
quote: Frank Dubrois
If you don't answer, their call doesn't count.....or something like that.

Everytime I see Sunnyland Cinemas on my caller idea, I usually say an audible 'oh fuuuccckkk'. I agree with Wolff, I know if I don't answer, I'll see the theater on the 6 o'clock news being burnt to the ground.

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Leo Enticknap
Film God

Posts: 7474
From: Loma Linda, CA
Registered: Jul 2000


 - posted 01-04-2006 01:48 AM      Profile for Leo Enticknap   Author's Homepage   Email Leo Enticknap   Send New Private Message       Edit/Delete Post 
Forgot to write this one up last week...

King Kong, Odeon Wimbledon, Tuesday 27 December 2005, screen 5 starting at either 7.00pm or 8.00pm (can't remember which).

  • Framing was slightly off after the 'scope change, resulting in negative splices flashing just on the border between the screen and lower masking throughout the feature;
  • Either the anamorph was not properly focused or the gate pressure was uneven, with the result that about the bottom third of the picture was clearly out of focus. The problem seemed worse toward the middle of the screen, suggesting that there might be a mirror alignment/heat issue too.
  • The reel ends were a bit tatty, so much so that you knew that a reel change was coming from about 30 seconds out. To be fair, the print could have been used before for pre-release screenings at another venue, which did that to it; but given the massive number of prints that would have been made for this release, I doubt it. The digital sound dropped out over at least two of the reel changes.
  • The policy trailers were seriously dirty and scratchy, so much so that they stood out like a sore thumb from the ads and trailers around them. This hardly gives Odeon a professional image!
  • At the start of the show some customers didn't realise that they were supposed to sit in pre-assigned seating, and there were no ushers in the auditorium to sort out the confusion.
  • It took 20 minutes of queueing up to buy the tickets, even though there were only 5-6 people in front of us. The problem was that neither of the two box office staff knew how to work their computers, and the one who served me barely spoke English. There was no duty manager anywhere in sight as they struggled with the booking system.
  • There was a load of popcorn and sweet wrappers strewn all over the carpets in the main foyer and screen lobbies. In short, the place looked uncared for.
I know that these are minor whines compared with the what goes on in some places, but it does seem sad that what struck me as a quite well designed and installed theatre has gone downhill so much in only 2-3 years of operation. They could have been short-staffed between Christmas and the New Year; but even so, when you're paying £7.50 ($13.12) a ticket, I think you're entitled to expect a slightly more professional operation.

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Mark Hajducki
Jedi Master Film Handler

Posts: 500
From: Edinburgh, UK
Registered: May 2003


 - posted 01-04-2006 06:58 AM      Profile for Mark Hajducki   Email Mark Hajducki   Send New Private Message       Edit/Delete Post 
quote:
The policy trailers were seriously dirty and scratchy, so much so that they stood out like a sore thumb from the ads and trailers around them. This hardly gives Odeon a professional image!
Were these the standard 'blobs on black' Odeon stings? I that these were designed not to show dirt.

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Leo Enticknap
Film God

Posts: 7474
From: Loma Linda, CA
Registered: Jul 2000


 - posted 01-04-2006 03:27 PM      Profile for Leo Enticknap   Author's Homepage   Email Leo Enticknap   Send New Private Message       Edit/Delete Post 
They were more like blobs on black with green and white scratches fizzing away in the background!

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Steve Scott
Phenomenal Film Handler

Posts: 1300
From: Minneapolis, MN
Registered: Sep 2000


 - posted 02-02-2006 03:22 PM      Profile for Steve Scott   Email Steve Scott   Send New Private Message       Edit/Delete Post 
Hey Carmike Wynsong 15 in Mounds View, MN... Just like your South metro bretheren in Apple Valley, you suck at break-downs!
My coworker comes to find our Friday-delivered print of Munich had heads & tails randomly masking-taped with zero ID frames & plenty of emulsion dust.

The booth manager at your sister location once told me that they didn't even have a rewind bench. You guys need more help than that.

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Thomas Dieter
Expert Film Handler

Posts: 234
From: Yakima, WA
Registered: Jun 2004


 - posted 02-03-2006 04:07 AM      Profile for Thomas Dieter   Email Thomas Dieter   Send New Private Message       Edit/Delete Post 
Who ever had my print of Yours Mine and Ours last, YOU SUCK!!!

I received the 5 reel print with the tail of 5 (don't ask me why) on the head of 1, and the head of 5 on the tail of 1. The projectionist building it rewond the reel and threw it to the platter. He then found the Head of 2 on reel 4 and the tail of 4 on the tail of 2. Noticing that the frames didn't match, he questioned it. After 45 mins of attempting to figure out what reel was what, I told him to leave it and I would build it.

If you found it funny putting the heads and tails on a print incorrectly and not in the correct order, you go a head and have a laugh now, cause when I find out, don't plan on having a job much longer.

Here is the heads, tails and reels as I found them. Someone really wanted to play with somebodys brain. # Reel means Reel was Tails out, Reel # mean the Reel was Heads out.

T1 5 Reel H1
H2 Reel 4 T2
H3 3 Reel T3
H4 Reel 2 H4
T5 1 Reel H5

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Brad Miller
Administrator

Posts: 17775
From: Plano, TX (36.2 miles NW of Rockwall)
Registered: May 99


 - posted 02-03-2006 03:14 PM      Profile for Brad Miller   Author's Homepage   Email Brad Miller       Edit/Delete Post 
He who can't assemble a print without ID frames sucks. This has been well discussed in the past and there are multiple methods of identifying leaders to reels without the ID frames. Do a search.

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Thomas Dieter
Expert Film Handler

Posts: 234
From: Yakima, WA
Registered: Jun 2004


 - posted 02-03-2006 03:24 PM      Profile for Thomas Dieter   Email Thomas Dieter   Send New Private Message       Edit/Delete Post 
This is why I insist on building to reels while my manager keeps gloating about how much faster this other person is just going directly to the platter.

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Jeremy Fuentes
Mmmm, Dr. Pepper!

Posts: 1168
From: Corpus Christi, TX United States
Registered: Jan 2004


 - posted 02-03-2006 07:57 PM      Profile for Jeremy Fuentes   Email Jeremy Fuentes   Send New Private Message       Edit/Delete Post 
If you have the equipment, then of course building to reels is better. I for one dont have a rewind bench to work with, just a MUT. I build directly to the platter. Works fine for me, but I know what I'm doing. The person who screwed up Yours Mine and Ours is an idiot.

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Jason Winn
Expert Film Handler

Posts: 131
From: Mesquite, TX, USA
Registered: Jan 2006


 - posted 02-08-2006 01:30 AM      Profile for Jason Winn   Email Jason Winn   Send New Private Message       Edit/Delete Post 


[ 03-01-2006, 07:17 PM: Message edited by: Jason Winn ]

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Wolff King Morrow
Master Film Handler

Posts: 490
From: Denton, TX, USA
Registered: Feb 2004


 - posted 02-08-2006 01:49 AM      Profile for Wolff King Morrow   Author's Homepage   Email Wolff King Morrow   Send New Private Message       Edit/Delete Post 
A common story. It's too bad theater companies insist on paying projectionists such poverty-level wages. Then they wonder why there are so many problems after the good workers leave for better paying jobs like pizza delivery.

I often liken our position to a spider web with us in the center. Each of the different web spokes represent various oustide companies or individual forces like rolling stock ads, digital ads, slides, electrical, rentals involving computer presentations, customers, managers, district managers, auditors, trailers from studios, repairs, orders, etc. When each spoke "vibrates", the projectionist must not only do his/her best to dampen the vibration, but also take the blame for the vibration. Its an underappreciated job for those that do it well.

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Brad Miller
Administrator

Posts: 17775
From: Plano, TX (36.2 miles NW of Rockwall)
Registered: May 99


 - posted 02-08-2006 02:23 AM      Profile for Brad Miller   Author's Homepage   Email Brad Miller       Edit/Delete Post 
Sorry to hear about what happened after Chris left. He was probably the best guy AMC ever had, at least locally, and always put on a really nice show.

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Monte L Fullmer
Film God

Posts: 8367
From: Nampa, Idaho, USA
Registered: Nov 2004


 - posted 02-08-2006 01:32 PM      Profile for Monte L Fullmer   Email Monte L Fullmer   Send New Private Message       Edit/Delete Post 
My big question on that AMC 30plex is: where was the consistency of operation?

One booth manager leaves, another one comes in and takes his place and all hell breaks loose to the point of shutting down the complex due to poor performances. Shouldn't there been a continous plan of operation so when changes like this happen, the operational flow stays the same?

..like it should when theatre managers change as well.

..just interesting...

-monte.

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Frank Angel
Film God

Posts: 5305
From: Brooklyn NY USA
Registered: Dec 1999


 - posted 02-09-2006 03:25 PM      Profile for Frank Angel   Author's Homepage   Email Frank Angel   Send New Private Message       Edit/Delete Post 
Monte, you KNOW that what SHOULD be and what IS can be two very different things. Bad management begets worse management. Sounds like the place was held together by a few or even worse, by one competent and dedicated individual, and the good operational and organizational procedures didn't come from the top down, which is a disaster just waiting to happen.

One of the key responsibilities of good top management is to put into place Standard Operating Procedures and policies that are defined and documented in company manuals and white papers so that no one individual carries the whole operation and that continuity between personnel changes will be smooth when they occur. If top management is as incompetent as some of the other workers Chris had to deal with, then it's very possible that a place could just grind to a halt when the competent guy leaves.

[ 02-10-2006, 02:08 AM: Message edited by: Frank Angel ]

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Monte L Fullmer
Film God

Posts: 8367
From: Nampa, Idaho, USA
Registered: Nov 2004


 - posted 02-11-2006 05:30 PM      Profile for Monte L Fullmer   Email Monte L Fullmer   Send New Private Message       Edit/Delete Post 
Thx Frank for your comments, in which I have to add this one, Please read pg.24 of the February's Boxoffice Magazine. quite an interesting article there.

-Monte

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