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Topic: Hey you, you suck! (AKA: Outing bad film handlers) Part 2
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Jaime Tuzzio
Film Handler
Posts: 50
From: Salem, OR, USA
Registered: Apr 2008
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posted 05-25-2008 03:56 AM
quote: John Hawkinson
For DFS, you can sometimes peel off your label and look underneath.
Sometimes when prints are shipped/couriered directly between theatres, it is obvious where it came from.
The thing about these two statements right here is that if a print has been couriered directly between theatres it is incredibly unlikely there will be new labels, as those get slapped on at the depot. So, peeling off your label and checking out the one underneath may give you only the originating theatre and not necessarily the one that damaged the print.
For instance:
Big Movie Print #1234 opened at my theatre, Theatre #1 with Company A. A few weeks later we did a theatre-to-theatre circuit to Theatre #2 with Company A using a print pocket. A few weeks later Theatre #2 did a theatre-to-theatre circuit with Theatre #3 with Company B breaking the print down to 2 6Ks with Theatre #3 returning the 6Ks the next day. The print was in stellar condition when it left Theatre #1. No idea after that. At no point from Theatre #1 to #2 to #3 were the labels on the cans changed. When the print arrived at Theatre #3 the labels were for Theatre #1.
Fast forward a few months: I take an anonymous phone call requesting a projectionist at Theatre #1. I am then scolded by a projectionist at a theatre in a neighboring state about the destruction that has befallen the Print #1234. They peeled off the label on the cans, found our name underneath, and assumed we had destroyed the print.
I made a few calls and found out who had the print and, therefore, who called me. I didn't identify the theatres in my post because someone on these forums used to work for the theatre who called me (though not at that time).
I am all for being irritated at some theatres in regard to how they handle their prints, but be sure your ire is aimed in the right direction. And don't be so juvenile as to make anonymous phone calls to "call out" a theatre. There are much more productive ways to handle the situation.
Edited to re-add a paragraph that vanished. Weird.
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John Hawkinson
Film God
Posts: 2273
From: Cambridge, MA, USA
Registered: Feb 2002
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posted 05-25-2008 04:11 AM
Correct, Jaime, you never know for certain who damaged a print.
The context of my response that you quoted was responding to Galen's question, "Is there a particular methodology for determining what other theaters have played a particular print?"
It is also why I said "sometimes."
In general, though, I applaud people doing due diligence on damaged prints, be it via contacting the distributor, the exchange, or even likely-to-be-prior theatres (or all-of-the-above). All such communications should be polite and professional, and should recognize that the person or entity you're speaking with may not have been responsible for the damage.
--jhawk
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