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Author
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Topic: TSA = Tremendously Stupid Asses
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Frank Angel
Film God

Posts: 5305
From: Brooklyn NY USA
Registered: Dec 1999
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posted 05-15-2011 12:25 PM
Problem with your analogy, Randy, is that what the dentist is doing is for your own good -- it benefits YOU. Actually, I couldn't get a rats ass if my dentist has a good dentist chair side manner, as long as he's good and causes me the least amount of pain. His attitude is irrelevant to me.
Conversely, I equally don't care if a TSA agent's attitude is friendly, indifferent or fascist, if I perceive what he is demanding of me is not in my best interest, or irrational, or worse, contrary to my rights, then I am going to resist, or at the very least be VERY resentful. It's what he's demanding I do that determines my displeasure, not his smile or lack thereof.
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Randy Stankey
Film God

Posts: 6539
From: Erie, Pennsylvania
Registered: Jun 99
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posted 05-15-2011 02:34 PM
I agree for the most part. What I am trying to say applies more generally than simply having agents smile and act politely. Yes, the direction they are taking their policies is totally off base and, for the most part, unnecessary.
The terrorists that attacked the World Trade Center did NOT get their weapons on board through the passenger gates. They got them on board by having "back of house" confederates plant weapons in places where they could be found. IRRC, the knives (box cutters) were planted under the seats by the people who clean the passenger cabins between flights.
Therefore, "front of house" security measures could not have prevented the attack nor could such measures prevent another determined attacker from doing the exact same thing over again.
I am not in favor of scaling back passenger screening but neither am I in favor of increasing it. I simply think we should have more reasonable procedures and, when those procedures are used, the people who enforce them need to have a more understanding approach.
X-raying carry-on packages is good. Metal detectors are good. Even wand searches and pat-downs of passengers who can not pass any of the above tests are okay with me.
But this wholesale adversarial approach to security has got to stop. Looking at every passenger like a criminal isn't going to do anybody any good.
It is not simply the good natured dentist who is appreciated more. It is the dentist who presents his case with reasonable authority and gives his patient salient information with which both, dentist and patient, can decide on the best course of action. Personally, I prefer the dentist who can carry on a conversation and even appreciate the occasional joke but a stone-faced dentist who does a good job and explains what he wants you to do then allows me to cooperate in making the decision how to proceed would still get my vote. Depending on the situation, I might even select a dentist who is a bit of a sourpuss if he does the right thing.
I agree that, overall, our airline security people are not doing the right thing but I still stand on the belief that their attitude in carrying out their job has at least as much bearing on the public's reaction as their policies and procedures do.
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