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Author
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Topic: Hey you, you suck! (AKA: Outing bad film handlers) Part 2
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John Hawkinson
Film God

Posts: 2273
From: Cambridge, MA, USA
Registered: Feb 2002
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posted 12-26-2009 03:20 PM
Hey, Laurie, this thread is for outing film handlers...
But with that in mind:
1. Solve your UPS problem. Talk to your driver (did you guys get him anything for Christmas?). Talk to the local depot. Make sure they understand. Since they're delivering film cans, which are pretty damn identifiable, you're not just some random customer. Make sure they understand what's going on. And if you're still having trouble, talk to Technicolor. They're a big UPS customer and have access to resources within UPS that you don't. So if you can't solve it at the local level, ask them. They're genuinely interested in hearing about people's UPS experiences and making this thing work like clockwork. If for some reason you can't get good results out of Technicolor, please email me and I'll give you some specific people to talk to.
2. Technicolor doesn't decide who to send onesheets to. That is exclusively the province of the studios. Deluxe and TES just do what they're told. So figure out which studio isn't meeting your needs and talk to their Exhibitor Relations people [who deal with the marketing materials] and see what they say--for Sherlock Holmes, that's Warner Brothers. Find their contact info on http://wbexhibitorlink.com, but I guess for you ("South") it's Barbara Laufer? But don't blame the messenger.
HAPPY HOLIDAYS!
--jhawk
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Carey Barber
Expert Film Handler

Posts: 143
From: Newport News, VA, USA
Registered: Jan 2003
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posted 01-19-2010 09:31 AM
I just saw one of the worst presentations I have ever seen...This was at the "Cinema Cafe" in Hampton, Va.
I had taken my 3 year old to see "Princess and the Frog". The movie was actually a decent children's movie, but it was hard to enjoy with all of the problems.
The print was horribly scratched from the first frame of the trailer pack to the very end of the movie. It was also quite a variety of scratches, so this was probably not from just one one goof-up, but a series of mis-threadings and continual neglect. There were steady scratches, wavering scratches, thick ones, thin ones, vertical ones, horizontal ones, little dash marks, etc.
This print should definitely have been replaced. And Cinema Cafe should definitely be charged for it. I pray that no one else gets this print.
The movie was FLAT but the masking was set to SCOPE for the whole movie. I think there was something reflective behind the screen because I would keep seeing something shining through (perhaps some scaffolding back there?)
The aperture plate needed some serious filing...There were significant shadows on the left and right (although if the masking was set to FLAT this may have looked better.) Every splice was pretty sloppy and disruptive. The print was dirty, although I was afraid it would be much worse after that first trailer hit the screen and I saw all those scratches.
The good news...the image was only SLIGHTLY out of focus!
C'mon Cinema Cafe...You can do better than this! (Can't you?)
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